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Just wanted to add that while you're waiting for your replacement card, make sure to keep checking your old card balance online or through the app in case it somehow turns up during your move! I thought I lost mine once and found it wedged between some boxes weeks later. The balance will still be there even after they deactivate it if you find the physical card, but you'd need to call them to reactivate it instead of waiting for the replacement. Hope your new card arrives quickly!
That's actually really good advice! I never thought about the card potentially still working if I find it later. I'm definitely going to keep looking through all my moving boxes just in case. Do you happen to know if there's a fee for reactivating the old card if I find it, or would they just cancel the replacement request?
I just went through this exact same situation last month! The stress is real when you're counting on those benefits. One thing that helped me while waiting for my replacement was calling ahead to stores to ask if they had any technical issues with EBT systems that day - saved me a few trips when the new card finally arrived. Also, if you have multiple kids on the P-EBT program, make sure to mention all of them when you call so they can consolidate everything onto one replacement card. The customer service rep initially only processed one of my kids and I had to call back. Good luck with everything!
That's such a helpful tip about calling stores ahead of time! I never would have thought of that. And wow, I'm glad you mentioned the multiple kids thing - I have two children who both get P-EBT benefits and I definitely want to make sure they consolidate everything onto one card. When I called this morning I only mentioned my oldest, so I should probably call back to make sure they have both kids' information. Thanks for sharing your experience!
Thank you all so much for the advice! We're going to try this plan: 1. She'll apply for WIC this week (already made appointment) 2. She'll apply for the Pregnant Woman Only CalWORKs program and specifically ask for that 3. Once she gets CalWORKs, apply for CalFresh as a separate household I'll let you know how it goes. Really grateful for all the detailed explanations about these confusing rules!
Just wanted to add that if she runs into any issues with the CalWORKs application, she can also contact her local legal aid organization. Many counties have advocates who specialize in helping people navigate benefit applications, especially for pregnant women. They know all the rules and can sometimes even attend appointments with you or make calls on your behalf. In my experience, having an advocate involved really speeds things up and makes sure workers apply the correct policies. Also, keep copies of everything - applications, denials, approvals - because these cases can get complicated and you might need to reference things later!
This is such valuable advice about legal aid! I didn't know they could actually attend appointments with you. Do you happen to know if there's a specific way to find these advocates? Like is there a directory or do you just call the county directly? My cousin is pretty shy and gets overwhelmed easily, so having someone who knows the system help her through this process would be amazing. She's already stressed enough with the pregnancy complications and losing her job.
This whole situation is so relatable! I'm dealing with something similar right now - my EBT card got automatically frozen last week due to "suspicious activity" (which was just me buying groceries at a different store than usual), and now I can't get back into the website to unfreeze it. Reading through all these responses has been incredibly helpful though. I had no idea about the separate EBT customer service line (1-877-328-9677) or that you could freeze/unfreeze by phone without needing the website at all! I've been banging my head against the wall trying to get the EBT Edge site to work when apparently there's a much easier way. I'm definitely going to try calling that number first thing Monday morning and specifically asking for an "EBT Edge account reset and unfreeze" like Jamal suggested. It's frustrating that this information isn't more widely available - I spent hours googling solutions and never found any of these workarounds. Thank goodness for this community sharing real solutions that actually work!
Welcome to the EBT Edge nightmare club! 😅 It's so frustrating that we all have to become detectives just to figure out how to access our own benefits. I'm still pretty new to navigating CalFresh myself, but this thread has been eye-opening about all the workarounds that aren't documented anywhere official. The automatic freezing for "suspicious activity" sounds especially maddening - like you can't even shop somewhere different without the system thinking you're a criminal! Definitely try that direct EBT line on Monday. From everything I'm reading here, it seems like the key is being specific about what type of help you need and avoiding the regular CalFresh customer service that just transfers you around. Good luck getting it sorted out quickly! At least now we all know there are better options than suffering through the broken website.
This whole thread is so valuable! I'm a CalFresh recipient who's been having similar issues with the EBT Edge website, and I had no idea about most of these workarounds. The fact that you can freeze/unfreeze your card by calling 1-877-328-9677 instead of dealing with that buggy website is a game-changer - I wish they made this more obvious! I've been avoiding using the freeze feature because I was scared of getting locked out like this, but now I feel more confident knowing there's a phone backup option. The tip about calling early in the morning and asking specifically for an "EBT Edge account reset and unfreeze" is going in my notes for future reference. It's really unfortunate that we have to crowd-source solutions like this because the official resources are so lacking, but I'm grateful this community exists to help each other navigate these frustrating system issues. Thanks to everyone who shared their experiences and solutions!
I'm so glad this thread exists too! As someone who's relatively new to CalFresh, I had no idea that the EBT system was this complicated or that there were so many unofficial workarounds. I've been too intimidated to use the freeze feature because I heard horror stories about people getting locked out, but seeing all these phone-based solutions makes me feel like I can actually protect my benefits without risking losing access completely. The fact that we have to learn all this from each other instead of from official documentation is pretty telling about how broken the system is, but at least we're building a knowledge base here that actually helps people. I'm definitely bookmarking this thread and sharing it with other CalFresh recipients I know who've been struggling with similar issues. Thanks everyone for turning a frustrating situation into a really helpful resource!
Just wanted to add for anyone else who might be wondering - I work at a nonprofit that helps people with benefits applications, and we get this question a lot. The key thing to remember is that CalFresh looks at your MONTHLY income, not lump sum payments. So things like tax refunds, stimulus checks, the MCTR, even things like insurance settlements or back pay from disability don't count toward your monthly income limit. However, if you put that money in a bank account, it DOES count toward your asset limit (which is $2,750 for most households, or $4,250 if someone in your household is elderly/disabled). Most people don't hit those asset limits, but it's worth knowing about. Also, if you use a lump sum payment to buy something that generates regular monthly income (like investing it), then that new monthly income would need to be reported.
This is really helpful information! I had no idea about the asset limits. We keep our tax refund in savings for emergencies, but it sounds like as long as we're under $2,750 total in the bank we should be fine. Do you know if they actually check bank balances regularly, or just when you apply/recertify? Also, what counts as "assets" - is it just cash and savings accounts, or does it include things like your car or household items?
Great question! They typically only check assets during application and recertification, not monthly. For assets, it's mainly liquid assets - cash, checking/savings accounts, stocks, bonds. Your primary home and one vehicle per household member don't count. Household items like furniture and appliances also don't count. So if you have a car worth $10k, that wouldn't count toward your $2,750 limit - just the cash in your accounts. The asset test is really designed to make sure people aren't sitting on large amounts of readily available cash while getting benefits.
This whole discussion has been really eye-opening! I'm new to both CalFresh and navigating California benefits in general. As someone who just moved here from another state, I had no idea about things like the Middle Class Tax Refund or how different types of payments interact with benefits. It's reassuring to know that one-time payments like tax refunds won't mess with my CalFresh eligibility. I'm still learning all the rules about reporting income changes and asset limits - it seems like there are a lot of nuances that aren't immediately obvious when you first apply. Thanks to everyone who shared their knowledge here, especially about the Income Reporting Threshold and asset limits. This kind of peer-to-peer information sharing is invaluable for people trying to navigate the system!
Welcome to California! Moving states can definitely be overwhelming when it comes to figuring out all the different programs and rules. You're absolutely right that there are a lot of nuances that aren't clear upfront. One thing I'd recommend is keeping good records of any income changes and when they happen - it makes filling out your SAR7 much easier later. Also, don't hesitate to ask your county worker questions during your next contact with them. Most are pretty helpful once you get through to them. This community is great for getting real-world insights from people who've been through similar situations. Feel free to ask questions as they come up!
Welcome to California! The benefits system here can definitely feel overwhelming at first, but you'll get the hang of it. One tip that helped me when I was new - if you ever have questions about how a payment might affect your benefits, you can always call your county office before you receive it to double-check. I did this when I got an unexpected insurance payout last year and it saved me a lot of stress. Also, make sure you keep your county contact info handy - each county runs their own CalFresh program so the rules are the same but the processes can vary slightly. Good luck with everything!
Luca Bianchi
Just to provide official information: The 2025 CalFresh COLA (Cost of Living Adjustment) takes effect on March 1st, 2025. The maximum monthly allotment for a household of 2 will increase from $439 to $492 (not $490, there's a slight difference). Your February issuance was correct at the 2024 rate. Regarding children under 6: The SNAC program provides supplemental nutrition benefits for young children in CalFresh households. Your nephew should automatically qualify if he's been properly added to your case. The benefit amount is approximately $77/month per eligible child under 6 and should appear as an additional deposit on your regular EBT card (not a separate card like the old P-EBT program used). I recommend checking your next deposit in March. If you don't see both the increased base amount AND the additional SNAC benefit for your nephew, contact your county office for assistance.
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GalacticGuardian
•Wait so it's actually $492 not $490? My worker definitely said $490. Why can't they all get their information straight?? This is so frustrating.
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Luca Bianchi
•Yes, the exact amount is $492. Sometimes workers round numbers when speaking with clients, or they might have been looking at outdated information before the final rates were published. The difference is only $2, but you're right that accuracy is important. The official benefit charts should be available on your county's website if you want to verify the exact amounts.
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Diego Rojas
Thanks everyone for clarifying this! I'm new to CalFresh and just got approved last month, so I'm still learning how everything works. My first deposit was only $219 for just myself (household of 1) and I was wondering if that would go up in March too. From what I'm reading here, it sounds like all the benefit amounts increase with the COLA adjustment, not just the higher household sizes. Is that right? Also, I'm really glad I found this community - navigating all the CalFresh rules and timing has been confusing and you all seem to have way more accurate information than what I got from my county worker during orientation!
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Ella rollingthunder87
•Welcome to CalFresh and to the community! Yes, you're absolutely right - the COLA adjustment applies to all household sizes, including single-person households. Your benefit should increase from $219 to approximately $233 starting with your March deposit (the exact amount might vary slightly based on your specific circumstances). And I totally agree about this community being helpful! When I first started, I was so confused about timing, deposit dates, recertification requirements - you name it. The people here have been a lifesaver for getting straight answers when county workers sometimes give conflicting info. Don't hesitate to ask questions as they come up!
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