California CalFresh

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
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Aaron Lee

Just wanted to add for anyone else who might be wondering - I work at a nonprofit that helps people with benefits applications, and we get this question a lot. The key thing to remember is that CalFresh looks at your MONTHLY income, not lump sum payments. So things like tax refunds, stimulus checks, the MCTR, even things like insurance settlements or back pay from disability don't count toward your monthly income limit. However, if you put that money in a bank account, it DOES count toward your asset limit (which is $2,750 for most households, or $4,250 if someone in your household is elderly/disabled). Most people don't hit those asset limits, but it's worth knowing about. Also, if you use a lump sum payment to buy something that generates regular monthly income (like investing it), then that new monthly income would need to be reported.

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This is really helpful information! I had no idea about the asset limits. We keep our tax refund in savings for emergencies, but it sounds like as long as we're under $2,750 total in the bank we should be fine. Do you know if they actually check bank balances regularly, or just when you apply/recertify? Also, what counts as "assets" - is it just cash and savings accounts, or does it include things like your car or household items?

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Great question! They typically only check assets during application and recertification, not monthly. For assets, it's mainly liquid assets - cash, checking/savings accounts, stocks, bonds. Your primary home and one vehicle per household member don't count. Household items like furniture and appliances also don't count. So if you have a car worth $10k, that wouldn't count toward your $2,750 limit - just the cash in your accounts. The asset test is really designed to make sure people aren't sitting on large amounts of readily available cash while getting benefits.

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Mei Liu

This whole discussion has been really eye-opening! I'm new to both CalFresh and navigating California benefits in general. As someone who just moved here from another state, I had no idea about things like the Middle Class Tax Refund or how different types of payments interact with benefits. It's reassuring to know that one-time payments like tax refunds won't mess with my CalFresh eligibility. I'm still learning all the rules about reporting income changes and asset limits - it seems like there are a lot of nuances that aren't immediately obvious when you first apply. Thanks to everyone who shared their knowledge here, especially about the Income Reporting Threshold and asset limits. This kind of peer-to-peer information sharing is invaluable for people trying to navigate the system!

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Welcome to California! Moving states can definitely be overwhelming when it comes to figuring out all the different programs and rules. You're absolutely right that there are a lot of nuances that aren't clear upfront. One thing I'd recommend is keeping good records of any income changes and when they happen - it makes filling out your SAR7 much easier later. Also, don't hesitate to ask your county worker questions during your next contact with them. Most are pretty helpful once you get through to them. This community is great for getting real-world insights from people who've been through similar situations. Feel free to ask questions as they come up!

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Welcome to California! The benefits system here can definitely feel overwhelming at first, but you'll get the hang of it. One tip that helped me when I was new - if you ever have questions about how a payment might affect your benefits, you can always call your county office before you receive it to double-check. I did this when I got an unexpected insurance payout last year and it saved me a lot of stress. Also, make sure you keep your county contact info handy - each county runs their own CalFresh program so the rules are the same but the processes can vary slightly. Good luck with everything!

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So relieved to see your update! This is exactly what happened to us last year - the informed delivery showed it but then we waited almost a week worrying about it. I think the P-EBT cards go through some kind of extra security processing that regular mail doesn't, which is why they take longer. Your post will definitely help other parents who are going through the same stress. Hope your son enjoys getting to use his benefits!

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This is such a relief to read! I'm new to this community and just went through something similar with my daughter's P-EBT card. It's so stressful when you're counting on those benefits and the card doesn't show up when expected. Thank you for sharing your experience - it really helps to know that delays like this are normal and not necessarily a sign that something went wrong. The extra security processing explanation makes a lot of sense too.

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I'm so glad you got your card! This is actually really common with P-EBT - I've helped several families through this exact situation. The informed delivery system scans the mail piece when it enters the postal facility, but P-EBT cards often get held up in additional security processing before final delivery. I always tell parents to expect 5-7 business days between the informed delivery notification and actual arrival. Your experience will definitely help other families who are going through the same worry. Make sure to activate the card as soon as possible since the benefits are time-sensitive!

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anyone know if they'll give backpay for the missed month? i'm in the same boat and even if i get it fixed i already had to borrow money for groceries this month

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Yes, they should provide retroactive benefits if the discontinuance was their error or if you resolve the issue within a certain timeframe. Make sure to specifically ask about this when you speak with your worker. It's called "restoration of benefits" and you're entitled to it if you were eligible during the missed period. Keep documentation of everything, including when you submitted paperwork.

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I'm dealing with the exact same issue! My benefits were supposed to load on the 15th but my EBT card is still showing $0. I've been a CalFresh recipient for about 8 months and this has never happened before. Reading through these comments is both reassuring and terrifying - it sounds like this is happening to a lot of people but the reasons vary so much. I'm going to try that Claimyr service that people mentioned since I can't get through the regular phone lines either. Has anyone had luck just showing up at the county office in person? I'm wondering if that might be faster than waiting for a callback.

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I've had mixed results with showing up in person - sometimes you can get answers faster but other times they tell you to call anyway because your worker isn't available that day. The offices are also super crowded and you might wait for hours just to be told to come back another day. I'd probably try the Claimyr callback first since it seems like several people here have had success with it. At least that way you're guaranteed to talk to someone who can actually access your case. Hope you get it sorted out soon - this whole situation is so stressful when you're relying on those benefits!

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This has been such a helpful thread! I'm also new to CalFresh (got approved 3 months ago) and had no idea about the Market Match program until I stumbled across this post. Reading everyone's experiences has been really eye-opening. I especially appreciate the tips about saving receipts and calling markets ahead of time to confirm they participate. One thing I wanted to add - I noticed some people mentioned concerns about the credits not showing up on time. Has anyone tried keeping a log or taking photos of their receipts? I do this for other important purchases and it's helped me track things better. Also wondering if anyone knows whether the program works year-round or if there are seasonal limitations at certain markets? Thanks to everyone for sharing their knowledge - this community is so supportive!

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Great question about keeping logs! I actually started doing this after reading about Faith's experience with missing credits. I take photos of my receipts and keep a little notebook with the date, market name, amount spent, and expected credit amount. It's saved me twice when credits didn't show up - having that documentation made it much easier when I had to call the county office. As for seasonal limitations, most markets that participate in Market Match run the program year-round, but some smaller or seasonal markets might only operate certain months. The program itself doesn't have seasonal restrictions, it's more about individual market schedules. I'd definitely recommend calling ahead like others suggested! Also wanted to say welcome to CalFresh! This community has been such a lifesaver for learning about all these programs I never knew existed.

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Just wanted to chime in as someone who's been using Market Match for about 6 months now! One thing I discovered that might help newcomers - some markets have different setups for how they handle the matching funds. At my regular market, they give you colored tokens (green for regular EBT, yellow for the match bonus), but I went to a different market last month and they actually loaded the bonus directly back onto my EBT card the next day. Also, don't be shy about asking the vendors which items qualify! I was confused at first about whether things like fresh herbs, potatoes, or avocados counted (they do!), but the farmers are usually super helpful and know the rules. Some even have signs posted showing which products are eligible for the match. The program has honestly been a game-changer for my family's grocery budget. We're eating so many more fresh fruits and vegetables now, and my kids actually look forward to our Saturday market trips!

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So glad you got your benefits sorted out! This is actually a really helpful thread for anyone else who might experience this. I went through the same thing a few months ago and was panicking because I didn't understand what "authorized" meant. It's frustrating that the EBT system doesn't explain these statuses better - a simple note saying "funds will be available within 1-2 business days" would save so much stress. Thanks for sharing your experience and the update!

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Totally agree! The EBT system really needs better user interface design. I'm new to CalFresh and had no idea what any of these statuses meant when I first started. Even just a simple FAQ section on the website explaining "authorized vs available" would help so many people avoid unnecessary panic. It's already stressful enough relying on these benefits without having to guess what the system messages mean!

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This thread is so helpful! I'm relatively new to CalFresh and had this exact same panic last month when I saw "authorized" for the first time. Like others mentioned, it's really frustrating that the system doesn't clearly explain what these different statuses mean. I ended up calling my county office (took forever to get through) and the worker explained that "authorized" basically means your benefits have been approved and processed, but there's always a delay before they actually hit your card. She said it's like when you deposit a check - the bank processes it but there's a clearing period. Now I know to expect this every month and not stress about it. Really glad your benefits came through @Liam O'Donnell and thanks for posting the update!

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