Wrong SSN on dad's FAFSA contribution - can't delete or fix it

same thing happened with my daughters app! the SSA verification will fail and that automatically triggers a verification. you'll prob need to call FSA directly to fix it but good luck getting thru lol

This is actually a common issue, and you do need to address it before the application is fully processed. Don't try to create a new application - that causes more problems than it solves. Here's what you should do: 1. Document the error with screenshots showing the incorrect SSN 2. Contact your son's college financial aid office and let them know about the error (they might be able to put a note on the file) 3. Contact Federal Student Aid office to explain the situation - they can place a correction request Typically, the verification will be triggered due to the SSN mismatch, but if you're proactive, it shouldn't delay the aid package much if at all.

my cousin works in financial aid and said they see this ALL THE TIME. dont stress to much. sometimes u can just ask the school to override it in their system...worth a shot

While everyone is right about contacting the school, I want to add that you ABSOLUTELY MUST get this fixed with FSA directly. When we had a similar issue (husband put wrong DOB, not SSN), the school said they could note it but ultimately the SAI calculation would be affected until the correction was made officially. I was on hold with FSA for 3.5 hours before getting disconnected TWICE. It was infuriating. I finally used Claimyr (claimyr.com) to hold my place in line and they called me back when an agent was available. Saved me so much time and frustration. They have a quick demo video if you're curious: https://youtu.be/TbC8dZQWYNQ Once I got through, the agent was able to unlock that field for correction. Took about 5 minutes to actually fix once I had someone on the line.

I'm a financial aid counselor, and I see this issue regularly. Here's what you need to know: 1. The SSN error will trigger a verification flag, which can delay processing 2. The school cannot override SSN verification issues in the FAFSA system 3. You need to contact Federal Student Aid directly to have them unlock the field for correction 4. Once corrected, request that they expedite the re-verification process Make sure to mention to FSA that you're approaching your school's priority deadline. They can sometimes flag the application for expedited processing. Document everything - get the agent's name, case number if provided, and follow up with an email to your school's financial aid office explaining the situation and when it was resolved. Also, double-check that your son's SSN is correct on his portion of the application. I've seen cases where people focus on fixing one error while missing another.

btw when u do finally get thru to FSA make SURE u ask them to unlock the field AND to remove the verification flag if possible!! Sometimes they can do that and save u the headache later...

THE ENTIRE FAFSA SYSTEM IS BROKEN THIS YEAR!!! I've been dealing with issues since January and STILL haven't resolved everything. Why did they roll out a completely new system without proper testing?? My daughter might lose her scholarship because of these delays and NO ONE at FSA seems to care. I've called 28 TIMES!!!!!

I had something similar happen but with my own SSN when applying for my daughter. I spent weeks trying to fix it myself online. Called FSA and actually got through after only 45 minutes somehow. The agent told me they've been seeing this issue constantly with the new FAFSA rollout. Something about the input validation not working properly in certain browsers.

UPDATE: I managed to get through to someone at FSA this morning! They confirmed that they need to unlock the SSN field on their end. The agent said the correction should be processed within 3-5 business days, and they put a note in the system about our school's priority deadline. Fingers crossed everything gets fixed in time. Thank you all so much for your advice and support! This process has been so stressful, especially since it's my son's first year applying for college aid.

Glad to hear you got through to FSA and they're working on fixing it! Just wanted to add for anyone else reading this thread - if you're having trouble getting through to FSA by phone, try calling right when they open (8am ET) or during lunch hours when call volume might be lower. I've noticed the wait times are usually shorter then. Also, make sure you have your FSA ID and all relevant documents ready before calling so you don't waste time once you get connected. Good luck with getting everything resolved before your deadline!

Just wanted to share my experience for anyone else dealing with this issue - I had the exact same problem last year with my daughter's FAFSA when I accidentally entered my SSN with a typo. The key thing I learned is to be persistent but patient with FSA. When you call, make sure to explain that it's a contributor SSN error specifically, not the student's SSN, because they handle those differently. Also, if the first agent you talk to seems unsure about the process, don't be afraid to politely ask to speak with a supervisor who deals with FAFSA corrections regularly. Some agents are newer and might not know all the steps for unlocking those locked fields. Document everything with dates and reference numbers - this saved me when I had to call back for a follow-up. The whole process took about 2 weeks from start to finish, but my daughter's aid wasn't delayed because we caught it early and kept the school informed throughout the process.