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Congratulations Rebecca! This is such great news and thank you for sharing the step-by-step process that worked. I'm currently dealing with the exact same issue (also no SSN, also stuck at signature page) and have been getting nowhere with regular FSA calls. I'm definitely going to try the Claimyr service and ask specifically for "Application Status Override" - I had never heard of that term before this thread. One question - how long did it take for your account to update after the representative cleared the verification hold? Did you try signing immediately or wait a bit? Want to make sure I don't mess anything up when I finally get through!
Hi StormChaser! I was able to try signing immediately after the call - the representative told me it should be updated in real-time on their end. I actually stayed on the phone with them while I tried it just to make sure it worked! The signature page loaded normally and I was able to complete the entire application without any issues. Just make sure you have all your info ready before calling - FAFSA ID, case number, MANVER#, and exact dates you submitted everything. Good luck, and I hope you get it resolved quickly!
This thread has been incredibly helpful - I'm bookmarking it for future reference! As someone who works with students facing similar issues, I want to add a few more tips that might help others: 1. Document EVERYTHING - screenshot your FAFSA account showing where you're stuck, save confirmation emails from when you submitted docs, and keep notes from every phone call with dates/times/agent names. 2. If you're still having trouble after trying the suggestions here, consider reaching out to your state's Department of Education or your congressional representative's office. They often have direct contacts at FSA for constituent services. 3. For future applicants: Start your FAFSA process EXTRA early if you don't have an SSN. What should take a few weeks can easily turn into 2+ months with verification delays. The fact that Rebecca got this resolved gives me hope that the system can work, but wow - it shouldn't be this complicated! Thank you to everyone who shared practical solutions instead of just complaining. This is exactly the kind of community support that makes a difference.
Thanks everyone for the insights! It sounds like the consensus is that while minor adjustments happen regularly, major overhauls like the one that changed the grandparent 529 rules are less frequent, especially right after implementing such significant changes. I feel more confident continuing with our current plan of having my parents contribute to their 529 for my daughter. I'll also make sure to look into how CSS Profile schools might treat these assets differently since some of her target schools might use that. It's really helpful to hear from people who've navigated this system longer than I have. The 80/20 approach of planning based on current rules while maintaining some flexibility makes a lot of sense for us.
Great summary of the discussion! I'm glad you found the perspectives helpful. One additional tip as you move forward - consider setting up a simple spreadsheet to track any FAFSA rule changes that might affect your situation over the next few years. Even minor tweaks to income protection allowances or asset assessment rates can add up. Also, since your daughter is a freshman in high school, you have time to potentially test different strategies. For example, you could see how a small distribution from the grandparent 529 affects your practice FAFSA calculation in her junior year, giving you real data before making bigger decisions for her senior year applications. The fact that you're thinking about this now puts you way ahead of most families who don't start financial aid planning until the last minute. Keep staying informed, but don't let the uncertainty paralyze your planning efforts!
I successfully resolved this issue for both my kids' applications last month. The key was timing. The signature system seems to get overloaded during peak hours (evenings and weekends). I logged in at 4:30 AM on a Tuesday, and both applications processed the signatures immediately without any issues. This was after weeks of the same problem you're describing. Also, make sure you're using a stable wired internet connection rather than WiFi if possible. The signature verification step seems particularly sensitive to connection stability. The good news is that once you get past this hurdle, the processing time has been quick - both my kids received their SAI calculations within 5 business days after submission.
That's fantastic news! So glad it worked out. The early morning timing seems to be key for many people.
Great to hear! Just an FYI for anyone else reading this thread - if you're still having this issue in mid-March or later, please contact your students' schools' financial aid offices. Many schools have contingency processes for FAFSA technical issues and can sometimes offer institutional aid while waiting for federal aid processing.
I'm so glad to see this thread helped you get your applications submitted! As someone who just went through this same nightmare, I wanted to add one more tip that might help future families dealing with this issue. If you're still stuck after trying all these suggestions, check if you have any browser extensions running (ad blockers, password managers, etc.). I discovered that my privacy-focused browser extension was blocking some JavaScript that the signature page needed to function properly. Once I disabled it temporarily for the FAFSA site, everything worked normally. Also, for anyone reading this later - document everything! Take screenshots of error messages and keep records of when you tried different solutions. If you end up needing to speak with FSA support, having this documentation really helps them troubleshoot faster. The system definitely has issues, but don't give up. There's almost always a workaround, even if it takes some creative problem-solving!
This is such valuable advice about browser extensions! I never would have thought of that. It's crazy how many technical hurdles families have to jump through just to apply for financial aid. Thanks for sharing the documentation tip too - that's really smart for anyone who might need to escalate to support. Stories like Mohammad's give me hope that persistence pays off, even when the system seems completely broken.
Update: I called the financial aid office this morning. They were actually super helpful! The counselor said retirement accounts aren't counted as assets on the FAFSA, so our accidental early submission shouldn't affect anything. They confirmed the aid package should be close to what the calculator showed - about $12,500 out of pocket after the merit scholarship, state grant, and work-study option. My son will need to take about $3,500 in federal loans to cover the rest. Thank you all for calming me down! This whole FAFSA process is so stressful, especially with all the changes this year.
So glad to hear you got this resolved! Your experience is actually really helpful for other parents going through the same panic. I'm dealing with FAFSA stress myself right now and seeing your update gives me hope that the financial aid offices are more understanding than we expect. The $12,500 out-of-pocket cost sounds very manageable, especially compared to last year! Your son is lucky to have parents who care enough to double-check everything (even if it led to the early submission panic). That federal loan amount is pretty reasonable too - many students end up with much higher debt loads. Thanks for sharing the outcome - posts like yours really help the rest of us navigate this confusing process!
Nia Thompson
Update: I waited until this morning and started a fresh application! Made sure my mom used her own FSA ID for the parent signature this time. It went through perfectly and I got my confirmation email already. For anyone else with this problem - yes, you can absolutely start over with a new application if you mess up! Thank you all for the help!
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Nia Thompson
•Thanks! Do you know if I'll get an email when my SAI is calculated, or do I need to keep checking my account?
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GalacticGladiator
•You should receive an email notification when your SAI is calculated, but I always recommend checking your studentaid.gov account regularly as well. Sometimes the notification emails can get filtered to spam folders. Your processed SAI will appear on your FAFSA confirmation page when it's ready.
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Josef Tearle
Congratulations on getting it sorted out! This is such a common issue and your experience will definitely help other students who run into the same problem. The FSA ID mix-up between student and parent is probably the #1 signature error we see. It's great that you waited a day before starting over too - sometimes the system needs a little time to clear out the incomplete submission. Best of luck with your financial aid process!
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