FAFSA parent portion not appearing after student invitation - should we start over?
Has anyone else had major issues with parents accessing the FAFSA contributor section? My son completed his part of the 2025-2026 FAFSA application last week (shows as 'in progress') and the status tracker shows 'started.' He sent the contributor invitation to me and my husband 5 days ago, but when we log into StudentAid.gov with our own FSA IDs, there's absolutely NOTHING there showing we have a pending contribution form to complete. It's just a blank dashboard with no tasks! We've tried multiple browsers, clearing cache, everything. We've submitted three help requests through the website and used the live chat twice, but all we get is 'we're experiencing high volume' responses. I'm getting really worried about meeting priority deadlines for his schools. Should we just scrap everything and start a new application from scratch? Or will that mess things up more? This new FAFSA system seems like a complete disaster compared to previous years.
20 comments


Annabel Kimball
Same here!! My daughter sent me the invite 2 weeks ago and NOTHING shows up when I log in. So frustrating. I tried calling the help number and was on hold for 90 minutes before I had to hang up. Let me know if you figure out anything that works.
0 coins
PaulineW
•Ugh, so sorry you're dealing with this too! Have you tried logging out completely and having your daughter resend the invitation? We tried that yesterday but still nothing...
0 coins
Chris Elmeda
Don't start over! That could create duplicate applications in their system and potentially flag your son's account for verification later. This is a known issue with the contributor invitations in the new FAFSA. Try these steps instead: 1. Make sure you're using the exact email address your son entered when he sent the invitation 2. Check if you received any email notification about the invitation (sometimes it goes to spam) 3. Have your son log in and check that your email is correctly listed in his contributor section 4. Try accessing from a different device entirely (mobile vs. computer) If none of that works, your son should contact his school's financial aid office directly. Many schools are aware of these FAFSA issues and have processes to help.
0 coins
PaulineW
•Thank you so much for these suggestions! We'll definitely try all of these steps. His email does show my correct email address for the contributor section, but we haven't tried using a completely different device yet. I'll have him contact the financial aid offices too - that's a great idea.
0 coins
Jean Claude
OMG THE NEW FAFSA SYSTEM IS ABSOLUTE GARBAGE!!!! My twins are both applying this year and neither of us can figure anything out. One application shows pending, the other shows nothing. Called FIVE TIMES and each time got disconnected after 30+ minutes on hold. Who designed this system?!?? They should be FIRED. Sorry not helpful just needed to vent. This is pushing back all our college plans and I'm STRESSED.
0 coins
Charity Cohan
•right?? like how are we supposed to make financial decisions for college when we cant even access the stupid forms?? no wonder so many kids just don't bother with college anymore...
0 coins
Josef Tearle
I was having this EXACT problem with my daughter's FAFSA! After two weeks of trying everything, I finally got through to a Federal Student Aid agent who fixed it on their end - apparently there was a glitch with how the contributor invitations were being linked to parent FSA ID accounts. I was able to skip the wait time by using Claimyr.com - they hold your place in line and call you back when an agent is available. Saved me from sitting on hold for hours. There's a demo at https://youtu.be/TbC8dZQWYNQ that shows how it works. After the agent fixed our issue, the contributor form appeared in my account within hours.
0 coins
PaulineW
•Thank you for this suggestion! I'm going to check out that service because I'm at my wit's end. Did they have to completely reset your daughter's application or were they able to fix it while keeping her information intact?
0 coins
Josef Tearle
•They kept all her information! The agent just had to fix something on their end about how the contributor invitation was linked to my FSA ID. It was such a relief not having to start over.
0 coins
Shelby Bauman
Financial aid counselor here - this is unfortunately a common issue with the new FAFSA system. Here's what you need to know: 1. The contributor section bugs are affecting thousands of families 2. Starting over generally doesn't solve the problem and can create complications with your SAI calculation later 3. Most schools are aware of these issues and are extending priority deadlines Best approach is to document everything - take screenshots showing the "in progress" status, keep records of all your attempts to resolve the issue, and contact each school's financial aid office to alert them to your situation. Many schools are creating alternative processes for families facing these technical obstacles. Also, check that both student and parent have different email addresses linked to their separate FSA IDs - some of these glitches happen when the same email is associated with multiple accounts.
0 coins
PaulineW
•Thank you so much for this professional advice! We do have separate email addresses for our FSA IDs, so that's not the problem. I'll start documenting everything and contacting the schools. Do you know if these technical issues might affect our chances of getting institutional aid? That's my biggest worry.
0 coins
Shelby Bauman
•Great question. These widespread technical issues shouldn't negatively impact your institutional aid opportunities. Financial aid offices are well aware of the FAFSA rollout problems and most have contingency plans in place. Just be proactive in communicating with each school and follow their guidance on alternative documentation they might accept while waiting for the FAFSA issues to resolve. The key is documenting your good-faith efforts to complete the process correctly.
0 coins
Quinn Herbert
i had a similar issue last week... what finally worked was my daughter had to log in and actually resend the invitation, but she needed to delete me as a contributor first then add me again with exactly the same info as my FSA ID. turns out she had my email right but capitalized differently than my actual FSA ID email. stupid that it's case sensitive but worth checking! the form showed up for me about 30 min after she did this.
0 coins
PaulineW
•That's so helpful! I never would have thought about case sensitivity being an issue. I'll have my son check how he entered my email compared to my actual FSA ID. Thank you!
0 coins
Salim Nasir
Anyone else notice how FAFSA gets worse every year instead of better? My oldest is in junior year of college and my youngest is a freshman applying now. The difference in the process is night and day. With all the technology we have in 2025 you'd think they could make a system that actually WORKS! I miss the old paper forms lol
0 coins
Annabel Kimball
•FOR REAL! My niece filled out FAFSA last year and it was so much simpler. Why did they have to "improve" something that was working ok? Classic government project - spend millions to make something worse!
0 coins
PaulineW
UPDATE: We got it fixed! After trying everything suggested here, what finally worked was having my son login, remove me as a contributor, wait 24 hours, then add me again. But the key was entering my email in ALL LOWERCASE - even though my FSA ID email has capitals. The form showed up in my account this morning! Now working through it and hoping for no more glitches. Thank you everyone for your help and commiseration! And special thanks to those who suggested not starting over - that saved us from making things worse.
0 coins
Chris Elmeda
•That's great news! Thanks for sharing what worked - this will help others facing the same issue. The case sensitivity thing is such an easy fix that the FAFSA tech team should implement. Best of luck completing the rest of the application!
0 coins
Charity Cohan
•thanks for updating! gonna try this exact method with my son's application tonight
0 coins
Gabriel Ruiz
So glad to see you got it resolved @PaulineW! I'm dealing with this exact same issue right now - my daughter sent me the contributor invitation over a week ago and nothing shows up in my dashboard. I've been stressed about the deadlines too. Going to try your solution tonight with the all lowercase email and removing/re-adding as contributor. Really appreciate everyone sharing their experiences here - it's frustrating that we have to troubleshoot a government system ourselves, but at least we're helping each other! Will update if this works for us too.
0 coins