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Dmitri Volkov

SAVE plan in legal limbo causing FAFSA forbearance issues - mortgage approval at risk

I'm freaking out about my current FAFSA situation! I applied for the SAVE repayment plan back in July, but since it's stuck in court challenges, my loans have been in forbearance. Today I got a statement from StudentAid claiming my payments are resuming December 15th under the Standard Repayment plan at $2250/month - which I absolutely cannot afford! When I called, the automated message said to IGNORE any payment notices if I'd applied for SAVE, as forbearance would continue until court issues are resolved. But when I finally reached a human rep, they contradicted this completely! They told me my forbearance actually ends December 1st and I need to call back on December 3rd to request another forbearance extension or risk becoming delinquent. Here's where I'm really panicking - I'm trying to close on a condo in February, and my lender needs clear documentation about my student loan situation. When I asked if StudentAid would provide a letter explaining this court-mandated forbearance situation and estimating my eventual payments, the rep flat-out refused. But a different rep told me last month they WOULD provide such documentation! I can't apply for alternative income-driven plans while SAVE is in legal limbo, but I can't get a straight answer about my options. Will this prevent me from buying my first home? Has anyone else dealt with this SAVE plan mess affecting their mortgage application?

same thing happened to me!! got a letter saying my payment is $1800 starting in December but when i called they said to ignore it but also that I shouldn't ignore it?? make it make sense! the whole SAVE plan court situation is such a mess

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Dmitri Volkov

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Right?! It's infuriating getting completely contradictory information. Have you found any way to get ACTUAL documentation about your loan status during this limbo period?

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I went through something similar with the SAVE plan court challenges. Here's what worked for me after weeks of frustration: 1. Request to speak with a supervisor when you call - entry-level reps often give conflicting information about forbearance during legal challenges 2. Ask specifically for a "Written Verification of Forbearance Status" letter - this is different from a general forbearance letter 3. For mortgage purposes, request the "Income-Contingent Payment Estimate" document - they CAN provide this despite what some reps claim 4. Document every call: rep name, ID number, date/time, and what they told you The mortgage underwriters will typically accept the Income-Contingent estimate as your potential payment amount when calculating your DTI ratio, even while the SAVE plan is in forbearance.

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Dmitri Volkov

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Thank you SO much for these specific document names! I've been asking for "a letter" but didn't know the exact terminology. Did you have to submit these requests in writing or could you do it over the phone?

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You can request both documents by phone, but I found emailing the requests through their secure message center was more effective. Use these exact phrases in your subject line: "URGENT: Written Verification of Forbearance Status" and "URGENT: Income-Contingent Payment Estimate for Mortgage Application" Make sure to include your loan ID numbers and specifically mention it's for a mortgage application with a firm closing date. This usually expedites the process.

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This is exactly why I use Claimyr when dealing with StudentAid. I kept getting bounced between reps with different answers about my SAVE plan forbearance, but Claimyr got me to a senior agent who actually knew the policies. They have a service that skips the hold times and connects you directly to agents who can help with the SAVE plan confusion. I watched their demo at https://youtu.be/TbC8dZQWYNQ and it saved me hours of frustration. The agent I reached helped me get the exact documentation my mortgage lender needed despite the ongoing court case.

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Dmitri Volkov

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I've never heard of Claimyr before. Does it really work to get you to more knowledgeable agents? I'm desperate at this point since my closing date is getting closer.

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Yes, it definitely worked for me. The difference was I got connected to a supervisor-level agent who had specific training on how to handle SAVE plan applications during the court proceedings. They knew exactly which documents could be generated for mortgage applications despite the program being in legal limbo. Totally worth it given how much is at stake with your home purchase.

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The problem isnt the SAVE plan, its that STUDEN AID DOSNT KNOW WHAT THERE DOING!!! I bet if u call again tomoro youll get a different answer from a different person. its all a scam to make us pay more intrest while they "figure it out" lol

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Dmitri Volkov

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You're probably right about getting different answers... I'm just worried about my mortgage application at this point. The inconsistency is making it impossible to plan anything.

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I work in mortgage lending, and this SAVE plan situation has been a nightmare for many applicants. Here's what you need to know: 1. For conventional loans, we're required to use 1% of the total loan balance for qualifying if your loans are in forbearance without documentation of future payments 2. FHA loans are more flexible and can often use $0 for loans in administrative forbearance related to the SAVE plan litigation 3. What you specifically need is called a "Payment Status Documentation Letter with Income-Driven Repayment Estimates" - this is the exact document that satisfies Fannie Mae requirements 4. StudentAid IS required to provide this documentation upon request, despite what some representatives claim I recommend sending a formal written request referencing Regulation Z (Truth in Lending Act) which requires loan servicers to provide clear information about payment obligations. That usually gets their compliance department involved.

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Dmitri Volkov

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This is incredibly helpful! I'm applying for a conventional loan, so that 1% rule would absolutely kill my DTI ratio. I'll specifically request that "Payment Status Documentation Letter with Income-Driven Repayment Estimates" document. Thank you so much for this insider knowledge!

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Ava Williams

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Look the truth is StuidentAid isnt the one makeing the dcsision here its the courts. once they rule on SAVE then everything wll be fixed but untl then we're all stuk in this stupid limbo. i just keep requesting forbarence extensions every 60 days and documenting EVRYTHING. if they say they'll provide a letter get the reps name and id number and call back if they dont send it

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While the courts are deciding on SAVE, StudentAid still has obligations to provide accurate information and documentation. OP specifically needs the standardized documentation for a mortgage application - that's separate from the outcome of the SAVE litigation. The servicer is required to provide documentation of current status regardless of pending program changes.

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Ava Williams

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yeah maybe in theory but try actually getting them to do it lol. took me 9 calls and 3 supervisors before i got my letter

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Raj Gupta

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I had this exact nightmare scenario with my mortgage last month! The solution that finally worked was having my mortgage loan officer submit a "Third Party Authorization for Information Request" directly to StudentAid. For some reason, they responded to my lender's formal request when they kept giving me the runaround as an individual borrower. My lender specifically requested documentation showing: 1. Current forbearance status and reason (citing the SAVE plan litigation) 2. Estimated payment under Income-Based Repayment (which is calculated differently than SAVE but acceptable for mortgage underwriting) This approach worked where nothing else did. Maybe ask your loan officer if they can take this approach?

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Dmitri Volkov

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That's brilliant! I didn't realize my loan officer could submit a request directly. I'm going to call them first thing tomorrow morning to see if they can do this. Did you have to sign any special authorization forms to allow them to contact StudentAid on your behalf?

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Raj Gupta

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Yes, you'll need to complete a "Privacy Act Release Form" authorizing your loan officer to discuss your student loans. StudentAid has this form on their website, or your loan officer might have their own version. Once that was done, my loan officer's request was processed within 3 business days - much faster than when I was trying on my own!

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Beth Ford

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This whole situation is such a mess! I've been dealing with similar SAVE plan confusion, and what's really helped me is keeping detailed records of every single interaction. I created a spreadsheet with date, time, rep name/ID, and exactly what they told me - this has been crucial when I get contradictory information. For your mortgage situation specifically, I'd recommend trying multiple approaches simultaneously: 1. Use the exact document names that @Tyrone Johnson mentioned - those specific terms seem to unlock better responses 2. Have your loan officer submit the Third Party Authorization like @Raj Gupta suggested - this dual approach might speed things up 3. If all else fails, escalate to the Federal Student Aid Ombudsman (they have a separate complaint process for situations like this) The key thing for your February closing is getting ANY official documentation that explains your current payment status, even if it's not the exact amount. Most underwriters will work with you if you can show you're actively trying to resolve the situation and have documentation of the forbearance. Don't let this derail your home purchase - there ARE solutions, it just takes persistence and knowing the right terminology to use with StudentAid!

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This is such great advice about keeping detailed records! I'm definitely going to start that spreadsheet approach - I wish I had been doing this from the beginning. The Federal Student Aid Ombudsman is something I hadn't even considered, so thank you for mentioning that as a backup option. You're right that I shouldn't let this derail my home purchase, it's just so stressful when you can't get consistent information. I'm going to try the dual approach you suggested - having my loan officer submit the Third Party Authorization while I simultaneously request those specific documents @Tyrone Johnson mentioned. Fingers crossed something works!

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