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Sofia Morales

Missing Cal Grant in financial aid package - did I miss a step with FAFSA?

I'm so confused about this Cal Grant situation! Our family finished the FAFSA application in early February, and my daughter just received her first financial aid package from UCLA yesterday. The problem is - there's no Cal Grant listed anywhere in the offer. I created an account on the WebGrants for Students portal like everyone says to do, but when I log in, it just shows a blank dashboard with no awards. I still need to submit her high school GPA verification form (getting that from her counselor tomorrow), but shouldn't there be SOMETHING showing up by now? The college decision deadline is approaching, and we really need that Cal Grant to make this work financially. Am I missing some other critical step between FAFSA and actually getting the Cal Grant? Or does it only show up after the GPA verification? Any advice would be really appreciated!!

u have to submit the gpa verification first before theyll even consider u for cal grant. the school has to send it or u can submit it urself. deadline was march 2 tho so if u havent done it yet u might be too late for this year

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Oh no! The March 2nd deadline already passed? I thought that was just for FAFSA submission, not for the GPA verification! Her counselor never mentioned this when we talked last month. Is there any way to still qualify, or are we completely out of luck now?

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You actually need to complete several steps to qualify for a Cal Grant, and timing matters: 1. Submit FAFSA or CA Dream Act by the March 2nd priority deadline 2. Have your high school submit your GPA verification by March 2nd 3. Meet the income and asset ceilings for your family 4. Attend an eligible California college 5. Meet other eligibility requirements (citizenship/residency, etc.) If you missed the GPA verification deadline, you might have to wait until next year. However, some schools will automatically submit GPAs for all seniors. Check with your high school counselor to see if they might have already submitted it electronically. You can also appeal directly to CSAC (California Student Aid Commission) if you had extenuating circumstances.

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Thank you for that detailed breakdown! I just called my daughter's high school, and they said they DO automatically submit GPA verifications for all seniors by the deadline! So that part should actually be fine. Maybe our WebGrants account just hasn't updated yet? I'll check with CSAC directly to confirm they received it.

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One important thing to remember: Cal Grants don't always show up in your initial financial aid package! Many colleges wait until CSAC (California Student Aid Commission) finalizes all Cal Grant awards in late spring/early summer before including them in your package. This is super common! I work in a college financial aid office, and we often send out initial packages without Cal Grants, then update them later once CSAC confirms eligibility. Check your college's financial aid portal in May/June - you might see an updated package then. Also, make sure you're looking at the right academic year in WebGrants. Sometimes it defaults to the current year instead of the upcoming one you're applying for.

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That's incredibly helpful! I had no idea colleges send out packages before Cal Grants are confirmed. I checked WebGrants again and realized I was looking at 2024-2025 instead of 2025-2026... still nothing there, but at least now I understand the timing better. Thank you!

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I had exactly the same problem last year with my son!!! So frustrating! I called and called the financial aid office but couldn't get through to ANYONE. Was on hold for HOURS. Finally I found this service called Claimyr (claimyr.com) and they got me connected to an actual human at the California Student Aid Commission in like 10 minutes. The agent confirmed they had my son's GPA on file but there was some issue with our FAFSA data that was causing the delay. They fixed it right away! You can see how it works in their video demo: https://youtu.be/TbC8dZQWYNQ - it saved me so much stress!

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Thank you for the tip! I've been trying to get through to CSAC this morning with no luck. I'm going to check out that Claimyr service right now - anything to avoid sitting on hold all day!

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Just FYI - while Claimyr can help you reach someone faster, there's also a direct email for Cal Grant issues: studentsupport@csac.ca.gov. Sometimes email works better than phone for these issues, especially this time of year when their call volume is insane.

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wait im confused about something. did u actually check the specific requirements for cal grant? there are different types (A, B, C) and each has different GPA minimums and income caps. if ur fam makes over like $106k for a family of 4, u might not qualify for some types. also need minimum 3.0 GPA for cal grant A and 2.0 for cal grant B. just making sure u actually qualify before going thru all this trouble

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That's a really good point! We should qualify based on income (family of 5 with about $85k income) and her GPA is 3.4, so I think we meet those requirements. But I didn't realize there were different types of Cal Grants! I'll research the specific types to understand which one she might qualify for.

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yea with that income and gpa u should def qualify for something! prob cal grant A since her gpa is good. just make sure all the other eligibility boxes are checked too

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The Cal Grant system is COMPLETELY BROKEN this year!! My daughter submitted EVERYTHING on time (FAFSA in January, GPA verification confirmed by her school) and we still got denied with no explanation!!! When we finally got through to someone at CSAC after THREE WEEKS of calling, they said it was a "system error" and they'd fix it. That was a month ago and still nothing has changed. The whole system is a disaster and they just don't care about students who are trying to afford college. I'm beyond frustrated.

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I understand your frustration completely. The system has definitely been glitchy since they implemented the new FAFSA. One suggestion - have you tried submitting an appeal through your WebGrants account? There should be an appeal option that lets you explain the situation and upload documentation. That sometimes gets faster results than waiting for the general system correction.

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I didn't know about the appeal option! Thank you - I'll look for that today. At this point I'll try ANYTHING to get this resolved.

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Another important thing to know: Cal Grants won't show in your financial aid package if the college is offering you a more generous institutional scholarship that already covers the same costs. Schools are required to apply Cal Grant funds toward tuition/fees first, so if you already have a scholarship covering full tuition, they might just not list the Cal Grant separately. You might want to ask the financial aid office specifically if they've accounted for a potential Cal Grant in your package, or if they're waiting for confirmation. Sometimes it's just a matter of how they display the information rather than whether you'll receive the funds.

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That's something I hadn't considered! The UCLA package does include a $15,000 "University Grant" - I wonder if that's already accounting for the potential Cal Grant? I'll definitely ask them specifically about this when I call tomorrow.

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btw another thing to check - did you create a WebGrants account with the EXACT SAME email address you used on your FAFSA? If not, the systems can't match your records properly. My daughter's friend had this issue - she used her school email on FAFSA but her personal email for WebGrants, and nothing showed up until she fixed it.

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Hmm, that's a great point. I think we did use the same email for both, but I'll double-check to make sure. These little technical details can make such a big difference!

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Quick update on timing: If everything is in order with your application, CSAC typically starts sending out official Cal Grant notifications in April-May, with the bulk going out in May-June. First-year college students usually get notified later than continuing students. So even with everything submitted correctly, you might not see anything in WebGrants until May. In the meantime, make sure you haven't been selected for verification by CSAC. They sometimes require additional documentation for a random selection of applicants. You would see this in your WebGrants account as a notification.

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Thank you for the timeline! That helps set expectations. I don't see any verification requests in the WebGrants account (at least I don't think so - the interface is a bit confusing). I'll keep checking back regularly through May.

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Also worth mentioning - if you're still worried about the GPA verification, you can actually log into the California Student Aid Commission's GPA verification portal (separate from WebGrants) to check if your daughter's school submitted her GPA. Go to https://www.csac.ca.gov/gpa-verification and enter her SSN and school info. This will show you definitively whether the school submitted her GPA by the deadline, which should give you peace of mind while you wait for the Cal Grant processing to complete.

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This is so helpful! I didn't know there was a separate GPA verification portal. I'm going to check that right now - it would be such a relief to confirm that part is actually completed. Thank you for the direct link!

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Hey Sofia! I went through this exact same situation with my son last year - the waiting and uncertainty is so stressful! One thing that really helped us was creating a simple checklist to track everything while we waited: ✓ FAFSA submitted by March 2nd ✓ GPA verification confirmed (sounds like your school handles this automatically) ✓ WebGrants account created with same email as FAFSA ✓ Income/asset eligibility confirmed ✓ Student meets citizenship/residency requirements Since you've got most of these covered, you're probably in good shape! The blank WebGrants dashboard is totally normal this time of year - mine stayed empty until late May. Also, definitely ask UCLA's financial aid office if they're already factoring in a potential Cal Grant when they calculated that $15,000 University Grant. Sometimes they do preliminary calculations assuming you'll get it, which could explain why it's not listed separately yet. This whole process is just poorly designed from a parent communication standpoint, but you're doing everything right!

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Thank you so much Samantha! That checklist is incredibly helpful - I'm going to save it and use it to track everything. It's such a relief to hear from someone who went through the exact same thing. The waiting really is the hardest part when college decisions are looming! I feel much better knowing that a blank WebGrants dashboard in March is actually normal. I'll definitely ask UCLA about whether they're already accounting for the Cal Grant in that University Grant amount - that would actually make a lot of sense and explain why it's not showing separately.

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I'm new to this whole Cal Grant process and honestly feeling overwhelmed by all the different requirements and deadlines! My daughter is a junior so we have another year to prepare, but reading through this thread has me realizing how much I don't know. Can someone clarify - if your high school automatically submits GPA verifications, do you still need to create the WebGrants account yourself? And is there a good resource that breaks down all the Cal Grant types (A, B, C) that were mentioned? I want to make sure we don't make any mistakes when it's our turn next year!

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Hi Keisha! Great that you're planning ahead - that's so smart! Yes, you absolutely still need to create your own WebGrants account even if the high school submits GPA automatically. The WebGrants account is where you'll see your award status and manage everything on your end. For Cal Grant types, the CSAC website has a good breakdown, but basically: Cal Grant A is for higher GPA students (3.0+) going to 4-year schools, Cal Grant B is for lower-income families (can have lower GPA of 2.0+) and provides living allowance plus tuition after first year, and Cal Grant C is for vocational/career training. Since you have a full year, I'd recommend visiting the CSAC website and maybe attending one of their virtual info sessions - they do them throughout the year and they're super helpful for understanding the whole process!

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One more thing to keep in mind - if you're feeling anxious about the timing, you can also reach out directly to UCLA's financial aid office to ask about their specific process for incorporating Cal Grants into aid packages. Every school handles it a bit differently, and they might be able to give you a clearer timeline for when you can expect to see any updates. Some schools will even give you an estimated package that includes "anticipated Cal Grant" amounts based on your eligibility, which can help with planning even before CSAC makes it official. Don't hesitate to advocate for yourself and ask lots of questions - financial aid offices are there to help, and most are understanding about how stressful this waiting period can be for families!

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This is such great advice! I never thought about reaching out directly to UCLA's financial aid office to ask about their specific Cal Grant process. I've been so focused on the CSAC side that I forgot the schools probably have their own procedures too. I'm definitely going to call them tomorrow and ask about their timeline and whether they do those "anticipated Cal Grant" estimates - that would help so much with our planning! Thanks for reminding me that it's okay to advocate and ask questions. Sometimes I feel like I'm bothering them, but you're right that they're there to help families navigate this confusing process.

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Just wanted to add one more helpful tip that saved me last year - if you're still concerned about whether everything was submitted properly, you can also call your daughter's high school directly and ask them to confirm they submitted her GPA verification to CSAC by the March 2nd deadline. Most schools keep records of these submissions and can tell you the exact date they sent it. This gave me huge peace of mind when I was in your exact situation! Also, don't forget that even if there were any issues with the Cal Grant, UCLA likely has their own need-based grants that could help bridge the gap. The financial aid office there is actually pretty good about working with families to make attendance affordable. Hang in there - I know the waiting is terrible, but it sounds like you've done everything right and should hear something positive soon!

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Katherine, thank you so much for that tip about calling the high school directly! I actually did call them earlier today after reading some of the other comments, and they confirmed they submitted all senior GPAs on February 28th - so we made the deadline with a few days to spare! It's such a relief to have that confirmed. You're also absolutely right about UCLA having their own need-based grants. I'm feeling much more optimistic after reading everyone's advice here. This community has been incredibly helpful in explaining a process that honestly felt completely overwhelming this morning. I'm going to call UCLA's financial aid office tomorrow with much more confidence about what questions to ask!

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Sofia, I can totally relate to your stress about this! I went through the exact same confusion with my son two years ago. One thing that really helped us was understanding that the Cal Grant system operates on a completely different timeline than college financial aid offices. Here's what I learned: Even though you submitted your FAFSA in February (which is great timing!), CSAC doesn't start processing Cal Grant eligibility until they have ALL the required documents - including GPA verifications from every high school in California. Since most schools submit these right at the March 2nd deadline, the real processing doesn't begin until mid-March at the earliest. Also, I noticed you mentioned UCLA gave you a $15,000 University Grant - this is actually a really good sign! Many UC schools will estimate your total need and provide institutional aid first, then later replace part of it with Cal Grant money if you qualify. This way you're not left hanging financially while waiting for CSAC. My advice: Call UCLA's financial aid office and specifically ask if that $15,000 grant amount already accounts for a potential Cal Grant, or if it would be additional. This will help you understand your true financial picture while you wait for CSAC to process everything. You're doing everything right - the system is just slow!

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This is exactly the kind of detailed explanation I needed to hear! Thank you Carter for breaking down the timeline so clearly - I had no idea that CSAC waits for ALL the high school GPA verifications before they start processing. That makes so much sense why everything seems to be moving slowly right now. Your point about UCLA potentially already factoring in the Cal Grant with that $15,000 University Grant is really reassuring. I'm definitely going to ask them that specific question when I call tomorrow - whether it's already accounted for or would be additional funding. It's so helpful to hear from parents who've been through this exact situation and came out fine on the other side. I feel much more prepared now to have productive conversations with both UCLA and CSAC. Thanks for taking the time to share your experience!

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One thing that might help ease your anxiety while waiting - you can actually track the status of your FAFSA processing on the Federal Student Aid website (studentaid.gov). If there were any issues with your FAFSA that could affect Cal Grant eligibility, you'd usually see error messages or requests for corrections there first. Since CSAC uses your FAFSA data to determine Cal Grant eligibility, making sure that's completely processed and error-free is crucial. Also, I wanted to mention that even if your Cal Grant doesn't show up until later in the process, most colleges (including UCLA) understand this timing issue and will hold your spot with their preliminary financial aid offer. They deal with this Cal Grant uncertainty every year, so you shouldn't feel pressured to make your college decision without knowing your full financial picture. If you need more time to wait for the Cal Grant determination, most schools will grant reasonable extensions to their decision deadlines when you explain the situation. Keep checking your WebGrants account weekly rather than daily - the system updates tend to happen in batches, and checking too frequently will just add to your stress! You're clearly on top of everything, and it sounds like all the pieces are in place.

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Andrew, this is such practical advice! I hadn't thought to check the Federal Student Aid website to make sure our FAFSA processing was completely clean - that's a great way to rule out any potential issues on that side. I'll definitely log in there today to double-check everything looks good. Your point about UCLA being understanding about the Cal Grant timing is also really reassuring. I was feeling so much pressure about the college decision deadline, but you're right that they deal with this uncertainty every single year. I think I'll reach out to them about potentially getting a short extension if needed, just to take some of the time pressure off while we wait for CSAC. And yes, I need to stop checking WebGrants every day - it's definitely adding to my stress when nothing changes! Weekly checks sound much more reasonable. Thank you for helping me think through both the technical steps and the emotional management of this whole process!

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Hey Sofia! I just wanted to chime in as someone who works with families navigating this process every day. You're absolutely doing everything right, and the anxiety you're feeling is completely normal - I see it with almost every family this time of year. One thing I always tell parents is that the Cal Grant system is designed to be confusing (unfortunately!), but the good news is that if you meet the basic eligibility requirements - which it sounds like you do with your income level and your daughter's 3.4 GPA - the funding will eventually come through. The WebGrants dashboard being blank in March is actually the norm, not the exception. Since you confirmed your high school submitted the GPA verification on time, I'd recommend focusing your energy on UCLA's side now. When you call them tomorrow, ask specifically: 1) Whether that $15,000 University Grant is preliminary or final, 2) If they typically adjust packages upward when Cal Grants are confirmed, and 3) What their timeline looks like for updated packages. Most UC financial aid offices are really good about being transparent with families about this process. Also, don't hesitate to mention that you're comparing multiple schools - they often have additional institutional aid available for students they really want to enroll, especially if affordability is the main concern. You're so close to having all the pieces fall into place. Hang in there!

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Thank you so much Omar! Your perspective as someone who works with families daily is incredibly valuable. It's so reassuring to hear that the WebGrants dashboard being blank in March is actually normal - I was starting to think we had done something wrong! Your specific questions for UCLA are exactly what I need to ask tomorrow: whether that $15,000 is preliminary/final, if they adjust packages upward for Cal Grants, and their timeline for updates. I hadn't thought about mentioning that we're comparing multiple schools, but that's a great point about potentially unlocking additional institutional aid. After reading everyone's advice here today, I'm feeling so much more confident about the whole process. This community has been a lifesaver for helping me understand what's normal vs. what requires action. Thank you for taking the time to share your expertise!

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Sofia, I just went through this exact situation with my daughter last month! The blank WebGrants dashboard had me panicking too, but it turns out that's completely normal for March. Here's what I learned from my experience: 1. CSAC doesn't update WebGrants accounts until they've processed ALL applications - which doesn't usually happen until late April/early May 2. Many colleges (including UCs) send initial aid packages WITHOUT Cal Grants, then update them later once CSAC confirms eligibility 3. That $15,000 University Grant from UCLA might already be accounting for your potential Cal Grant - definitely ask them directly The key thing that gave me peace of mind was calling both the high school (to confirm GPA submission) and the college (to understand their Cal Grant timeline). Since you've already confirmed the GPA was submitted on time and your family income/daughter's GPA seem to qualify you, you're probably in great shape - just dealing with the frustrating waiting game that every California family goes through. Don't let the silence from CSAC stress you out too much. In my experience, no news is actually good news at this stage. If there were major issues, you'd typically hear about them by now. Hang in there - May will be here before you know it!

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Isabel, thank you so much for sharing your recent experience! It's incredibly helpful to hear from someone who just went through this exact situation last month. Your three key points really clarify the timeline - especially knowing that CSAC waits until ALL applications are processed before updating WebGrants accounts. That explains so much about why everything feels so quiet right now! I'm definitely going to ask UCLA directly about whether that $15,000 University Grant already factors in the potential Cal Grant. Your point about "no news is good news" at this stage is exactly what I needed to hear. I've been interpreting the silence as something being wrong, but you're right that major issues would probably surface by now. Thank you for the reassurance that May will come quickly - I'll try to focus on that timeline instead of checking WebGrants every day!

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Sofia, I completely understand your frustration! I went through this exact same situation with my son last year and felt like I was going crazy trying to figure out what was wrong. One thing that really helped me was understanding that the Cal Grant system runs on a completely different timeline than what feels logical to anxious parents. Here's what I learned: The March 2nd deadline is just for SUBMISSIONS - the actual processing doesn't even begin until mid-to-late March when CSAC has collected all the GPA verifications from every high school in California. Then they have to match up FAFSA data with GPA data with student records, which takes weeks. Your WebGrants dashboard will likely stay blank until late April or May - this is totally normal! I checked mine obsessively last year and nothing appeared until May 15th, then suddenly my son's Cal Grant A award was there. Since your daughter's school confirmed they submitted her GPA on Feb 28th and you completed FAFSA in early February, you've done everything right. The $15,000 University Grant from UCLA might actually already be factoring in your potential Cal Grant - definitely ask them about this when you call. Try not to stress about the college decision deadline. Most schools, especially UCs, are very understanding about Cal Grant timing issues and will extend deadlines if needed. You're in great shape - just stuck in the awful waiting period that every California family has to endure!

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Thank you so much for this detailed timeline explanation! As someone new to this process, it's incredibly reassuring to hear from a parent who went through the exact same anxiety last year. I had no idea that CSAC waits until they collect ALL the GPA verifications from every California high school before they even start processing - that makes the March silence make so much more sense! Your point about the May 15th timeline is really helpful for setting realistic expectations. I think I need to stop checking WebGrants daily and just accept that nothing will show up until late April/May at the earliest. I'm definitely going to ask UCLA about whether that $15,000 University Grant already accounts for the Cal Grant when I call them tomorrow. It's such a relief to know that UCs are understanding about extending deadlines for Cal Grant timing issues. Thank you for helping me realize that we're probably in much better shape than I thought - just stuck in the universal California parent waiting game!

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Sofia, I can totally relate to your stress! I went through this same situation with my twin daughters last year and was pulling my hair out by March. Here's what I wish someone had told me then: The WebGrants dashboard being completely blank in March is actually NORMAL - not a sign that something went wrong! CSAC processes applications in huge batches and most families don't see anything until late April/early May. I literally checked that dashboard every single day for two months and nothing appeared until May 12th, then BAM - both daughters' Cal Grant A awards showed up overnight. Since your daughter's school confirmed they submitted her GPA verification on Feb 28th and you got your FAFSA done in early February, you're actually ahead of the game! Many families scramble to meet that March 2nd deadline. That $15,000 University Grant from UCLA is actually a really positive sign - many UCs will estimate your total need and provide institutional aid upfront, then later supplement or replace portions with Cal Grant money once it's confirmed. Definitely ask UCLA's financial aid office tomorrow if that amount already accounts for an anticipated Cal Grant or if it would be additional. Also, don't hesitate to ask UCLA for a brief extension on your decision deadline if you need it. They deal with this Cal Grant timing issue every single year and are usually very accommodating. You're doing everything right - just stuck in California's notoriously slow financial aid timeline! Hang in there!

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