FAFSA says parent section complete but got email saying it's not - system glitch?

same thing happened to me last week!! the emails are delayed i think. check the actual timestamp on the email - bet it was sent before you completed the parent section. the system is super buggy this year

This is actually a common issue this year with the new FAFSA system. There are three things to verify: 1. Make sure you've clicked the actual SUBMIT button at the very end after completing all sections 2. Verify your SAI (Student Aid Index) score is visible on both accounts 3. Check that your sons have both confirmed your contribution info The system often shows sections as "green" even when they haven't been properly submitted. Look specifically for confirmation numbers for each application.

The new FASFA is such garbage. My daughter's application looked complete for WEEKS but then we found out the college never received it!!! The whole time it showed green checkmarks. You can't trust what the website says AT ALL.

I'm a financial aid advisor, and I can tell you that the FSA system is experiencing significant synchronization issues between its email notification system and application status updates. If you have confirmation numbers and can see the SAI scores, your applications are complete. But it's always good practice to: 1. Take screenshots of the completed status pages 2. Save your confirmation numbers in a separate document 3. Contact each school's financial aid office directly to confirm they received the FAFSA data The parent contribution section is particularly problematic this year because of the new contributor role system.

I had the EXACT same problem when filling out FAFSA for my triplets this year! It's so frustrating because my parent section showed complete but then I got emails saying it wasn't finished. I spent FOUR DAYS trying to call Federal Student Aid to figure out what was going on but could never get through - always disconnected or on hold forever. Finally used a service called Claimyr (claimyr.com) that got me connected to an actual FSA agent in about 15 minutes. They confirmed my applications were actually complete despite the emails and explained it was a known system issue with the parent contributor section. You can see how it works in their video: https://youtu.be/TbC8dZQWYNQ Saved me so much stress since I was able to confirm everything was actually processed correctly!

The email vs. status mismatch sounds frustrating! Here's what's likely happening: FSA is sending automated reminder emails that don't sync properly with the actual application status. If you have: - Green checkmarks on all sections - Visible SAI scores for both students - Actual confirmation numbers Then your applications are fully processed. The parent section completion issue is usually related to the "contributor" role in the new FAFSA. Did you accept a contributor invitation from each son's account separately? Some parents miss that you need to complete the contributor section for EACH student individually, even if they're twins.

btw dont feel bad, my nephew had the opposite problem - his app showed INCOMPLETE but the school said they got everything they needed! the whole system is a mess this year

UPDATE: I called both universities and they confirmed they received the complete FAFSA applications for both boys! The financial aid officer I spoke with said they're getting lots of calls from parents with the same issue. She mentioned that the Department of Education is aware of the email notification system problems and they're working on it. Thanks everyone for your help and suggestions!