FAFSA submission confirmed but still getting 'section not submitted' emails - what's going on?

This exact thing happened to me! I submitted my FAFSA the first week of January (both parent and student sections complete), got the confirmation page with the SAI calculation and everything. But I've gotten that same email THREE TIMES now telling me my section isn't submitted. I called Federal Student Aid and after waiting for 2 hours, they confirmed it was just a system glitch with their notification system. They said as long as you can log in and see both sections show 'submitted' with the confirmation numbers, your application IS being processed correctly despite the emails. They advised to ignore the emails.

OMG SAME HERE!!! So frustrating! We even submitted TWICE thinking maybe something went wrong the first time (even though we had confirmation #s). Still getting those stupid emails telling us to finish. 🤬

Financial aid advisor here. This is a known issue with the new FAFSA system this year. The email notification system is not properly syncing with the application database. If you received a confirmation page with both sections marked complete AND you have confirmation numbers for both the student and parent contributions, your application is properly submitted. I recommend taking these steps: 1. Screenshot the confirmation page showing both sections complete 2. Save your confirmation numbers in a secure location 3. Check studentaid.gov weekly to monitor your application status 4. If you don't see your SAI calculation within 3-4 weeks, then you should contact Federal Student Aid The good news is that despite these notification glitches, most applications are being processed correctly behind the scenes.

try clearing your browser cache and using a different browser. worked for me!

I've been dealing with this exact same issue and it's been a nightmare trying to reach someone at Federal Student Aid to confirm everything is okay. After getting disconnected multiple times and waiting on hold for hours, I found Claimyr.com which helped me get through to an actual person at FSA in under 20 minutes. The agent confirmed what others here have said - if you have the confirmation numbers, your application is properly submitted despite the emails. You can see how it works in their demo video: https://youtu.be/TbC8dZQWYNQ Peace of mind was totally worth it rather than stressing about whether our application was actually submitted properly.

This is a systemic issue with the new revamped FAFSA system. Your application is fine as long as you have both confirmation numbers saved. The Department of Education has acknowledged the notification system problems but hasn't provided a timeline for fixing them. The more concerning issue is that even properly submitted applications are taking longer to process this year - up to 6 weeks in some cases compared to the usual 3-5 days for the SAI calculation to appear. I recommend monitoring your application status weekly and contacting your schools' financial aid offices to verify they can see your submission in their systems.

am i the only 1 who thinks its RIDICULOUS they made this new system and its been nothing but problems?? like they had YEARS to plan this rollout and its still a mess. my brothers fafsa from last year took like 3 days to process and mine is going on week 5 with these same weird emails

UPDATE: For anyone following this thread - after about 3 weeks, the emails finally stopped for us. Our SAI showed up in the system after about 25 days (much longer than previous years). But everything processed correctly even with those annoying emails. So if you're experiencing this, just hang tight!