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UPDATE: Just wanted to follow up - after submitting my correction to add my dependents, my SAI dropped by over $7,500! That's a huge difference that affected my Pell Grant eligibility. So definitely don't skip fixing this glitch once you can submit corrections.
one more thing - when u submit ur appeal make copeis of EVERYTHING and send by certified mail or delivry confirmation if not submitting online. cant tell u how many times schools "lost" paperwork conveniently close to deadlines.
Thank you all SO MUCH for the helpful advice! I just wanted to update that I was able to get through to FSA using that Claimyr service (which worked exactly as described), and they confirmed I can submit a Professional Judgment request. I've already downloaded the special circumstances form from our school's website and am gathering all our medical documentation. The agent even put notes in our file about our conversation! I'm also going to request a meeting with the senior financial aid officer tomorrow as suggested. Feeling much more hopeful now that we can get this resolved before the deadline. Will update when I hear back about the appeal!
my cousin had this same problem last year with a different date range. she ended up having to resubmit her whole application and it messed up her getting into dorming. hope they fix yours faster
Just wanted to follow up - did you get your SAI score yet? The Department of Education promised all the delayed January applications would be processed by yesterday.
im so tired of FAFSA changing everything and messing up peoples financial aid!!! they messed up SAI calculations, contributor access was broken for weeks, and now signatures disappearing?? they should just automatically extend all deadlines by like a month with all these problems
Quick update for everyone following this thread: The Department of Education just announced they're implementing a 14-day grace period for signature issues related to the known system glitch. This applies to state deadlines for the 2025-2026 application cycle, including Cal Grants. You should still contact CSAC directly, but this official policy should help your case. Reference "Signature Validation Error Code SV-2023-05" when discussing with representatives.
THANK YOU!! This is such a relief! Where can I find the official announcement about this grace period? I want to have it ready when I call.
Mei Wong
I just want to clarify something important about the timeline - mid to late March is when most FAFSA applications should be *processed*, but that doesn't mean you'll immediately receive your SAI (Student Aid Index) or financial aid package from colleges. After FAFSA processes your application, they need to send that information to your chosen schools, and then each school needs to create a financial aid package based on your SAI, their available funds, and their institutional methodology. So while the March timeline for FAFSA processing may be accurate, you should expect an additional 1-3 weeks before receiving actual financial aid packages from individual schools. That's why it's so important to contact each school's financial aid office directly to explain the situation and ask about flexibility with deposit deadlines.
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Zoe Alexopoulos
•That's a really important distinction - thank you for explaining that! I'll make sure my daughter understands there's still a waiting period after FAFSA processing. I'm going to have her call each school's financial aid office tomorrow to discuss options.
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QuantumQuasar
update: finally got my daughters SAI score today!!!! submitted early December... so maybe they ARE starting to catch up???
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Zoe Alexopoulos
•That's encouraging! What was your experience like once you got the SAI? How long did it take for schools to create aid packages after that?
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