Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the FAFSA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the FAFSA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Connor Byrne
gotta love how they completely redesign the FAFSA and then nobody can figure out how to use it properly including their own support staff lol
PixelPioneer
•FOR REAL!! I swear they do this on purpose to discourage people from applying for financial aid. My niece gave up after trying for 3 weeks and just took out private loans instead. The whole system is broken.
Yara Abboud
To clarify based on the most current guidance (as of yesterday), here's the official stance on joint filing parents: 1. If parents file jointly, only ONE parent technically needs to complete the contributor section 2. However, the system is designed to collect both parents' information for the most accurate SAI calculation 3. Due to technical issues, sometimes the system requires both parents to complete their sections even if that contradicts the official guidance For the cleanest application process with jointly filing parents: - Try having the student remove one parent in the FAFSA portal - If that works, have the remaining parent complete their section with ALL household information - If removal doesn't work or causes errors, both parents will need FSA IDs and need to complete their sections The important thing is ensuring all income and household information is accurately reported, whether through one parent or both.
Zainab Ahmed
•Thank you for the detailed explanation! We'll try removing me first, and if that causes problems, I'll create an FSA ID. I appreciate everyone's help with this confusing process!
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I think the hole system is rigged anyway. My nephews SAI came back at 9700 even though his parents make less than 55k a year combined. How is that fair??? The formula makes no sense and now they cant even display the numbers right.
Ava Garcia
•The SAI calculation factors in a lot more than just income - assets, family size, number in college, etc. But you're right that the new formula has been producing some unexpected results for many families. Your nephew's parents should definitely appeal that SAI with his schools if it seems unreasonably high based on their circumstances.
Update 4 anyone following: Just got our SAI this morning on the website (3 weeks after submission). Weirdly got no email notification or anything. Just randomly checked and there it was. So maybe just keep waiting???
GalacticGuru
•Thanks for the update! I can see mine in the app now but still not showing on website. This whole system feels so disorganized. Glad yours finally appeared though!
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Sean Murphy
my daughter and i had the same thing happen last week!! what ended up fixing it was both of us using the SAME device (we used her laptop). For some reason when we used different devices the system couldn't sync properly. might be worth a try if nothing else is working!
THANK YOU FOR THIS TIP!! We just tried this and IT WORKED! My son and I used the same computer and suddenly the submission went through. This system is seriously broken if it can't handle people using different devices. But I'm just relieved we can finally move forward.
Omar Zaki
UPDATE: We finally got it to work! For anyone who finds this thread later, here's what solved it for us: 1. We both logged out completely 2. Cleared browser cache and cookies 3. I logged in as the contributor first and went through each section again (even though everything showed complete) 4. Found that in the household section, even though all fields were filled and had green checkmarks, there was a hidden validation error that only appeared when I clicked the "Continue" button again 5. After fixing that and seeing the balloon page AGAIN, my daughter waited about 30 minutes before logging in 6. This time the system recognized my submission and she was able to complete the application Our SAI calculation came through about 4 hours later. Thanks to everyone for your help! The new FAFSA system definitely has some serious technical issues.
Luca Marino
•Glad you got it working! Your experience highlights why it's so important to start the FAFSA process early. With all these technical glitches in the new system, what used to take an hour can now take days or even weeks to complete. Thanks for sharing your solution - it will definitely help others facing the same issue.
Diego Flores
•Thank you for updating the thread with what worked! This is exactly the kind of hidden validation error we've been seeing at our financial aid office. I'm going to save your steps to share with other families who encounter this issue.
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Arjun Kurti
dont schools look at CSS profile more than fafsa anyway? my kids college said they use CSS for deciding their own aid.
Raúl Mora
•This depends entirely on the school. Many public universities use only the FAFSA, while many private colleges use both FAFSA and CSS Profile. Federal aid (Pell Grants, direct loans, work-study) is exclusively determined by FAFSA, while institutional aid may use either or both forms. If your son is applying to schools that require the CSS Profile, you should check if you made the same error there and correct it immediately.
UPDATE: I finally got through to someone at Federal Student Aid! The agent confirmed this is a known issue with the new FAFSA. Apparently some sections lock after initial processing. She submitted a correction request on her end and said it should update within 7-10 business days, and that I should also notify schools of the error. Thank you all for your help and suggestions!
Great news! Did you end up using that Claimyr service someone mentioned or did you just keep trying the regular number?
I used Claimyr after my 4th attempt calling directly ended with another disconnection. It worked exactly as described - got connected to a real person in about 15 minutes instead of waiting for hours or getting disconnected.
Olivia Van-Cleve
The FAFSA system is BROKEN!!! My triplets all had different SAIs last year and no one could explain why!! We had to file appeals with every single college and it was a NIGHTMARE. The whole system is designed to confuse parents and students. Keep pushing until you get answers!!!
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Sophia Russo
•triplets omg i can't even imagine doing 3 applications 😱
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Jordan Walker
UPDATE: Mystery solved! After going through both applications with a fine-tooth comb (and finally getting through to FSA), we found TWO differences that were causing the SAI discrepancy: 1. One twin did indicate planning to work during college while the other didn't 2. One application had a small typo in how many months our family size would remain the same (I put 9 months for one and 12 months for the other) The FSA agent explained that these two factors combined created the $1,200 difference. She helped me correct both applications so they're consistent now. The SAIs are still processing but should be the same when they're recalculated. Thanks everyone for your help!
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Elijah O'Reilly
•Glad you got it figured out! Those little details really do matter.
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Amara Torres
•This is a great example of why it's important to be extremely consistent when completing multiple FAFSA applications for students in the same household. I recommend that parents create a document where they record all their answers for the first application, then refer to it while completing subsequent applications. This helps avoid these types of discrepancies.
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