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i had this problem last month and wasted SO MUCH TIME. turns out i was using the wrong tax year info lol. make sure ur using 2023 tax info for the 2025-26 fafsa not 2024 tax stuff. they changed the year they use for the calculation with the new fafsa. if ur trying to use 2024 stuff thats probably why its rejecting it
UPDATE: Problem solved!! It turns out I was supposed to log in with MY OWN FSA ID to enter my parent information, not continue through my son's login. Once I did that, everything worked perfectly. The new FAFSA system has each person (student and parent) log in separately with their own FSA ID to enter their respective information. That wasn't clear to me from the instructions. Thank you all for your help!
Great to hear you resolved it! This is one of the biggest changes in the new FAFSA system that's causing confusion. For anyone else reading this thread: the 2025-2026 FAFSA requires separate logins for each contributor - students use their FSA ID to enter their information, and parents use their own FSA ID to enter parent information. This is different from previous years where everything could be done through one login session.
my daughter got a letter from her school yesterday saying theyre extending all financial aid deadlines by 6 weeks because of the fafsa mess. might be worth checking if your schools are doing the same thing?
Update: Just got an email from my son's school confirming what the FA office told me on the phone. They're extending all financial aid deadlines by 4 weeks and pushing back the deposit deadline until June 1st. Check your emails everyone! Schools seem to be sending out updates.
@collegebound2025 The 2025-2026 FAFSA application period opens October 1, 2024, so you can't apply yet for Fall 2025. However, you can create your FSA ID ahead of time and gather the necessary documents (2023 tax returns, current asset information, etc.). The hope is that many of these system issues will be resolved by the time the next application cycle begins.
UPDATE: Day 5 and my daughter was finally able to sign her FAFSA! The signature option just appeared this morning when she logged in. No email notification or anything. Now it says we need to wait for SAI calculation. Thanks everyone for your help and advice - especially about contacting her schools. They were all very understanding about the delay!
btw dont feel bad, my nephew had the opposite problem - his app showed INCOMPLETE but the school said they got everything they needed! the whole system is a mess this year
UPDATE: I called both universities and they confirmed they received the complete FAFSA applications for both boys! The financial aid officer I spoke with said they're getting lots of calls from parents with the same issue. She mentioned that the Department of Education is aware of the email notification system problems and they're working on it. Thanks everyone for your help and suggestions!
Excellent! I'm glad you got confirmation directly from the schools. That's always the most reliable verification method. This will be good for your peace of mind, and you've now done your due diligence to ensure your sons will receive their full financial aid consideration.
Khalid Howes
Great news! These small data mismatches are extremely common with the new FAFSA system. Glad you got it resolved in time for your daughter's priority deadline.
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Ben Cooper
So glad it worked out! It's amazing how something so small can cause such a huge problem. The same thing happened to me - my name had a hyphen in the FSA ID system but not on the form itself.
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