FAFSA covered tuition but rejected dorm costs - what am I missing?
I'm completely confused about my son's financial aid package for the 2025-26 school year. FAFSA approved funding for his tuition, books, and even meal plan, but for some reason rejected covering his dorm room costs. We're now scrambling to figure out how to pay an additional $14,500 for housing that we weren't expecting to cover! His SAI score was relatively low (around 3200) so I don't understand why housing specifically would be excluded when everything else was approved. The financial aid office just keeps telling me to "check the award letter" but it doesn't explain the reasoning at all. Has anyone dealt with this before? Is there something about on-campus housing that makes it ineligible for certain aid packages?
28 comments


Lara Woods
FAFSA doesnt actually pay for anything directly. its just the form that determines your eligibility. the school decides how to distribute the aid. sounds like they gave him scholarships or grants that are tuition-specific but not room/board eligible.
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Oliver Alexander
•Wait, so FAFSA isn't actually sending money to the school? I thought that's what the whole application was for. This is so confusing.
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Adrian Hughes
The previous commenter is correct. FAFSA is just the application that determines your son's Student Aid Index (SAI). Based on that index, your son qualified for certain types of aid - likely a combination of grants, scholarships, and loans. What's probably happening is that some of his aid has restrictions on what it can be used for. For example, many state grants and institutional scholarships can only be applied toward tuition and fees, not room and board. Federal Pell Grants can be used for any educational expense including housing, but if the Pell doesn't cover everything, the remaining aid might have those restrictions. I'd recommend asking the financial aid office for a detailed breakdown of each aid type in his package and the specific restrictions on each. You might need to supplement with a Parent PLUS loan to cover the housing costs.
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Molly Chambers
•This is exactly right. I work with college financing, and this is one of the most common misunderstandings about financial aid. Some specific things to ask about: 1) Merit scholarships vs. need-based aid in the package 2) Federal vs. institutional aid sources 3) Whether any state grants were awarded and their restrictions Also important: check if the school requires freshmen to live on campus. If so, you might have more leverage to appeal for additional housing assistance.
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Ian Armstrong
same thing happened to my daughter last year! we ended up taking out a parent plus loan to cover the dorm. its BS they dont tell u this stuff upfront
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Oliver Alexander
•Did you try appealing the decision at all? I'm wondering if there's any point in fighting this or if we should just accept the extra loan.
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Eli Butler
The whole system is DESIGNED to be confusing!!! Schools can advertise their "generous financial aid packages" but then strategically distribute it so families still end up paying thousands more than expected. My son got a "full ride" that didn't include housing or meal plan - an extra $16k we weren't expecting! And when we called the financial aid office, they just kept transferring us around in circles and never actually helped. Three years in and we're STILL fighting with them every semester about what's covered. The financial aid system is BROKEN.
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Marcus Patterson
•I feel your frustration. One thing I've learned after helping my kids through college: always ask for a line-by-line breakdown of what each aid source covers BEFORE committing to a school. The award letters are deliberately vague sometimes. I'd suggest the OP request a meeting with a financial aid counselor specifically to review each component of the aid package and what it covers.
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Marcus Patterson
When you're looking at your son's award letter, check for these specific things: 1. Any mention of "tuition-specific" grants or scholarships 2. Whether he received any Federal Direct Subsidized/Unsubsidized loans (these CAN be used for housing) 3. If he received a Pell Grant (can be used for any educational expense) 4. Any state grants (often tuition-specific) Based on your SAI of 3200, he should qualify for some federal aid that could cover housing. The issue might be that the tuition and fees at his school used up all the unrestricted aid, leaving nothing for housing. I'd recommend calling the Federal Student Aid Information Center directly at 1-800-433-3243 to understand exactly what federal aid he qualified for based on his FAFSA. Then you'll know if the school distributed it correctly.
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Lydia Bailey
•Just be ready to spend your whole day on hold with that number lol. I tried calling them about verification issues last month and gave up after 2 hours on hold. Eventually found this service called Claimyr (claimyr.com) that got me through to an actual human in about 10 minutes. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ. Saved me a ton of frustration and the agent actually explained everything clearly once I got through.
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Oliver Alexander
Thank you all for the responses! I called the financial aid office again and was more persistent about getting details. Turns out my son received a state tuition grant that can ONLY be applied to tuition (about $8,600) and a merit scholarship from the university (about $5,000) that's also tuition-restricted. His Pell Grant was only $3,700 which went toward books and part of the meal plan. So now we're looking at Parent PLUS loans to cover the housing. I wish they had explained this clearly from the beginning instead of just saying "here's your financial aid package" without explaining all the restrictions. Is it worth appealing for more aid at this point?
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Adrian Hughes
•Yes, it's absolutely worth appealing! You have three potential approaches: 1. Submit a formal financial aid appeal letter explaining any circumstances not reflected in your FAFSA (job loss, medical expenses, etc.) 2. Ask specifically about housing scholarships or grants (many schools have separate funds for this) 3. Inquire about work-study opportunities that could offset some housing costs I've seen many successful appeals, especially when families are specific about the exact amount needed and why. The key is to be persistent but professional with the financial aid office.
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Lara Woods
also check if theres cheaper housing options. sometimes the expensive dorms arent the only choice. my kid saved like 4k by picking a different dorm building with less amenities
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Oliver Alexander
•That's a good idea! I'll have him check if there are less expensive dorm options. Honestly at this point we'd consider off-campus too if it's allowed for freshmen.
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Molly Chambers
One important thing to remember is that your FAFSA for 2025-26 can be adjusted if your financial situation has changed since you filed. If you've had any reduction in income, increased medical expenses, or other financial hardships, you can submit what's called a Professional Judgment Request (sometimes called a Special Circumstances form) to the financial aid office. This can result in a recalculation of your son's SAI, potentially qualifying him for additional aid that could help with housing costs. About 30% of the professional judgment requests I've helped families with have resulted in additional aid. Also, for the Parent PLUS loan - make sure to only borrow what you absolutely need. The interest rates are higher than direct student loans, and they start accruing interest immediately.
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Ian Armstrong
•we did the professional judgment thing last year when my husband lost his job. took FOREVER but they did eventually give us an extra $5k in grants. totally worth the hassle even tho we had to submit like 500 documents
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Mateo Warren
my cousin went thru this at michigan state!! turns out some schools have separate housing scholarships u have to apply for. they're not automatic with fafsa. tell ur son to ask about housing specific scholarships!! sometimes there's weird deadlines for those too
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Oliver Alexander
•Thank you! I didn't even think to ask about housing-specific scholarships. Will definitely look into this right away!
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Brandon Parker
I'm new to this whole financial aid process and reading through this thread has been so helpful! My daughter is a junior in high school and we're starting to look at colleges. I had no idea that FAFSA was just the application and that different types of aid have different restrictions. This is definitely something I need to understand better before we start applying places. Oliver, I hope you're able to get some additional aid through the appeal process - it sounds like you have some good strategies to try now. Thank you everyone for sharing your experiences, this is exactly the kind of real-world advice that's so hard to find elsewhere!
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Hunter Brighton
•Welcome to the community! You're smart to start learning about this process early. One thing I wish I had known when my kids were juniors is to create a spreadsheet tracking each school's specific aid policies and deadlines. Some schools have earlier deadlines for merit scholarships, and knowing about housing-specific scholarships (like Mateo mentioned) ahead of time can save you thousands. Also, don't just look at the sticker price of schools - sometimes expensive private schools end up being cheaper after aid than state schools, depending on your financial situation. The Net Price Calculators on each school's website can give you a rough estimate, though they're not always accurate for complex financial situations.
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Gianna Scott
This thread has been incredibly eye-opening! I'm dealing with something similar for my daughter's upcoming freshman year. We received what looked like a generous aid package, but when I broke it down, most of it was loans and tuition-restricted grants. The "gap" for room and board ended up being much larger than expected. One thing that helped us was requesting a meeting with a senior financial aid counselor (not just the front desk staff) and bringing a detailed list of questions about each line item in the award letter. They were much more helpful in explaining the restrictions and even pointed us toward some additional scholarship opportunities we hadn't considered. Also worth noting - some schools will match aid offers from comparable institutions, so if your son has other acceptance letters with better aid packages, it might be worth mentioning that during your appeal.
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Hailey O'Leary
•Thank you for sharing your experience! That's really helpful advice about meeting with a senior counselor specifically. I'm definitely going to try that approach - I feel like I've been getting the runaround from the general staff. The idea about mentioning other aid offers is interesting too, though unfortunately we only applied to this one school (rookie mistake on our part). Did you end up having success with the additional scholarship opportunities they pointed you toward? I'm trying to stay optimistic that there might be some solutions we haven't explored yet.
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Norman Fraser
As someone who just went through this exact situation with my son last year, I feel your frustration! The financial aid system really is unnecessarily confusing. One thing that ended up helping us was asking the school if they had any emergency or supplemental housing grants available - many schools have small pools of funding specifically for situations like this that aren't widely advertised. Also, if your son has any special circumstances (first-generation college student, specific major, etc.), there might be targeted scholarships available through individual departments or student organizations. The financial aid office won't always volunteer this information, so you have to ask specifically. We ended up finding a $3,000 housing grant through his intended major's department that completely changed our situation. Don't give up on the appeal process - persistence really does pay off in these cases!
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Giovanni Mancini
•This is such valuable advice, Norman! I never would have thought to ask about emergency housing grants or department-specific scholarships. That $3,000 you found through your son's major department could make a huge difference for us too. I'm going to make a list of all these suggestions and systematically go through them with the financial aid office. It's encouraging to hear that persistence can actually work - I was starting to feel like we were just stuck with the original package. Did you have to provide any special documentation for the housing grant, or was it more of a general application process?
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Gabrielle Dubois
I'm going through this exact same situation right now with my twin daughters! Both got accepted to the same state school, and we're facing nearly $30,000 in unexpected housing costs between the two of them. What's really frustrating is that the school's website made it sound like their "comprehensive financial aid packages" would cover most expenses for families in our income bracket. Turns out "comprehensive" just meant they listed everything you'd need to pay for, not that they'd actually help pay for it all! Reading through everyone's advice here has given me so much hope though. I'm going to try the appeal process, look into department-specific scholarships, and definitely ask about those emergency housing grants Norman mentioned. Has anyone had experience with schools being more flexible when you have multiple kids attending the same institution? I'm wondering if that gives us any additional leverage in negotiations.
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Ryder Everingham
•Wow, $30,000 for both daughters - that's a huge unexpected expense! I'm in a similar boat with just one kid and feeling overwhelmed, so I can't imagine dealing with twins. You're absolutely right about those misleading "comprehensive" package descriptions. I think having two kids at the same school should definitely give you more leverage! I've heard that some schools offer sibling discounts or are more willing to negotiate when a family has multiple enrollments. It might be worth mentioning that in your appeal - the school has a vested interest in keeping both students enrolled. Also, if you're looking at Parent PLUS loans to cover the gap, having two students might qualify you for better terms or payment plans. Definitely ask about multi-student family policies when you meet with financial aid. Good luck with the appeals process - I'm hoping we all find some solutions here!
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Giovanni Mancini
I'm just starting to learn about all this financial aid stuff as my youngest is beginning her college search, and this thread has been incredibly educational! The distinction between FAFSA being just an application versus actual funding, and all the different restrictions on various types of aid - I had no idea it was this complicated. Oliver, it sounds like you're getting some great actionable advice here. I'm definitely going to bookmark this conversation for when we go through this process next year. One question for the group - are there any resources or websites you'd recommend for learning more about these aid restrictions and appeal processes before we get to the application stage? I want to be as prepared as possible so we don't get blindsided like so many families seem to be.
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Natasha Kuznetsova
•Great question, Giovanni! As someone who's been navigating this maze, I'd recommend starting with the Federal Student Aid website (studentaid.gov) - they have a section specifically about understanding your aid offer that breaks down all the different types of aid and their restrictions. The College Board's website also has good resources about appealing financial aid decisions. But honestly, this community thread has been more helpful than most official resources because you're getting real experiences from families who've actually been through it. I wish I had known about all these nuances - like department-specific scholarships, emergency housing grants, and the importance of asking for detailed breakdowns of aid restrictions - before we got our son's award letter. Starting early like you're doing is definitely the smart approach!
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