High SAI (60633) but no federal loans offered - only Parent PLUS? Can't afford EFC!
I'm completely baffled by our financial aid package. Our SAI is 60633 and the first offer letter only included Parent PLUS loans - no federal student loans at all for my daughter! The school expects us to somehow contribute $45K out of pocket, which is absolutely impossible for our family. We literally wouldn't be able to pay for groceries if we had to cover that amount. What makes this even more confusing is that my older daughter is graduating from the same university this year, and she received federal loans every single year. Our income was actually HIGHER during those years than it is now. Is this a mistake? Did I fill something out wrong on the FAFSA? Has anyone else dealt with this kind of SAI vs. actual ability to pay disconnect? I'm desperate to figure out how to get this corrected before deposits are due.
19 comments


StarSurfer
This sounds like there might be an error in how your FAFSA was processed or how the school interpreted your information. Federal Direct loans (both subsidized and unsubsidized) should be available regardless of your SAI - they're not need-based in the same way as grants. First thing I'd do is contact the financial aid office directly to ask why federal student loans weren't included. Your daughter should be eligible for at least $5,500 in Direct loans as a freshman (more if she's in a higher grade). Also, double check that you didn't accidentally opt out of federal loans when completing the FAFSA or any supplemental forms the school sent. Sometimes there's a checkbox that people miss.
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Yuki Nakamura
•Thank you! I didn't see any checkbox to opt out of loans, but maybe I missed it. I'll definitely call the financial aid office tomorrow. Do you think they could have just made a mistake in the award letter?
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Carmen Reyes
i had the same thing happen!!!!! our SAI was like 58K and they only gave my son parent plus loans. turns out we checked some box wrong about "interested in loans" on the college's supplemental form. call financial aid and ask about federal direct loans specifically and say you want to "accept" them. they fixed it for us in like 2 days
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Yuki Nakamura
•That's really helpful to know! I'm going to look back through all the forms we submitted. Really hoping it's just a simple checkbox error like you had.
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Andre Moreau
Wait, are you sure you're looking at this right? The SAI isn't necessarily what they expect you to pay. Each school has its own formula for calculating your actual Expected Family Contribution. Did the letter specifically say you need to pay $45K out of pocket, or is that the total cost minus what they offered?
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Yuki Nakamura
•The total cost of attendance is around $62K, and they only offered about $17K in grants. The rest was all Parent PLUS loans, which still leaves us with a $45K gap. I thought the SAI was supposed to be what the government thinks we can afford to pay?
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Zoe Christodoulou
There's definitely something wrong here. While the new SAI calculation under the FAFSA Simplification Act works differently than the old EFC, federal Direct Loans are still considered part of the standard financial aid package and should be offered before Parent PLUS loans. Here's what might have happened: 1. The school made an error in your aid package calculation 2. There's a flag on your FAFSA that needs resolution (verification, citizenship, etc.) 3. There was an issue with your FAFSA submission that affected loan eligibility 4. Your daughter's grade level was entered incorrectly Call the financial aid office immediately. If they're difficult to reach, you might want to try the Federal Student Aid Information Center at 1-800-4-FED-AID to verify your FAFSA was processed correctly. Also, if your income has decreased significantly since the tax year used for the FAFSA, ask about a "Professional Judgment" review or "Special Circumstances" appeal. This can adjust your SAI based on current financial situation.
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Yuki Nakamura
•Thank you for this detailed response! I didn't know about the Professional Judgment review option - that might really help us since our income has actually decreased this year. I'll definitely ask about that when I call.
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Jamal Thompson
I've been trying to reach the Federal Student Aid Information Center for days about a similar issue and keep getting disconnected or stuck on hold forever. Finally used Claimyr (claimyr.com) to get through - they got me connected to a real person in about 20 minutes when I'd been trying for hours on my own. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ But definitely talk to your school's financial aid office first. In my case, it turned out there was a verification flag on our FAFSA that was preventing the loans from being processed, and we had no idea until we finally got through to someone.
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Yuki Nakamura
•Oh wow, thank you! I might need this if I can't get through. I tried calling this morning and was on hold for 45 minutes before I had to hang up for work. Did your school eventually add the federal loans once the verification issue was fixed?
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Mei Chen
THEY DO THIS ON PURPOSE!!! The whole system is designed to make u think u can't afford college so you'll just give up!!! They WANT to push parent plus loans because the interest rates are HIGHER and they make more $$$$. My daughter's friend had almost EXACTLY the same SAI as you and got DENIED any help except parent loans! Its all a SCAM!!!
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StarSurfer
•While frustration with the financial aid system is understandable, this isn't accurate. Federal Direct Loans have fixed interest rates set by Congress, not by schools. Schools don't make money off federal loans. This sounds like a processing error or misunderstanding about loan eligibility, not a conspiracy.
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CosmicCadet
have u tried checkin the studentaid.gov portal directly? sometimes u can see if theres any issues or flags on ur application there. also make sure ur daughter is listed as a dependent not independent, that can mess things up too
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Yuki Nakamura
•Yes, I checked studentaid.gov and everything seems to be processed normally - no flags that I can see. And she's definitely listed as a dependent. I'm wondering if maybe the school just made a mistake on the award letter?
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Zoe Christodoulou
One more thing that might be worth checking - make sure your daughter's grade level is correctly listed. I've seen cases where incoming freshmen were accidentally classified as 5th-year students, which can mess up loan eligibility. Also, verify your school's cost of attendance figures are accurate in their system. When you talk to financial aid, ask specifically about Direct Subsidized and Unsubsidized loans, not just "loans" generally. Sometimes the terminology confusion can lead to misunderstandings. A freshman should typically be eligible for up to $5,500 in Direct loans ($3,500 subsidized maximum + $2,000 unsubsidized).
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Yuki Nakamura
•Thank you! I'll make sure to use the correct terminology when I call. She's an incoming freshman, so should definitely be eligible for those loan amounts. This gives me hope that it's just an error that can be fixed.
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StarSurfer
Any update on your situation? Were you able to get through to financial aid?
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Yuki Nakamura
•Yes! Finally got through today after several attempts. Turns out there was an error in how they processed her application - they had somehow marked her as "not interested in federal loans" even though we never selected that anywhere. They're sending a revised award letter that will include the federal Direct loans. While it doesn't solve our whole financial gap, it's at least a step in the right direction. They also gave me information about appealing for more aid based on our current income. Thanks everyone for your help!
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Jade O'Malley
That's such great news! I'm so glad you were able to get it resolved. It's crazy how a simple processing error can cause so much stress and confusion. Your story will definitely help other families who might run into the same issue - knowing to specifically ask about being marked as "not interested in federal loans" could save someone a lot of headache. Good luck with the appeal process for additional aid based on your current income situation!
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