FAFSA

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Quick update - if you're still having the signing issue, I just remembered another potential fix. Make sure your FSA ID password doesn't contain any special characters that look similar to others (like l vs I or O vs 0). The system sometimes misinterprets these during the signature authentication process. Also, check if your son accidentally entered any of your information differently than what's on your FSA ID (even small differences like "St." vs "Street" can cause the error).

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Thanks for the follow-up! I actually just got it working! It was a combination of things - I cleared cache/cookies, switched browsers, AND had my son check what email he used when he added me (turned out he used my old work email instead of my current one). Made those changes and it finally went through this morning. Such a relief! Now I just hope it processes in time for his priority deadline.

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So glad to hear you got it working, Fatima! For anyone else still struggling with this issue, I wanted to add that the FAFSA help Twitter account (@FederalStudentAid) has been pretty responsive lately with tech support questions. They can sometimes escalate cases or provide specific troubleshooting steps. Also, if you're really pressed for time with state deadlines, some states allow you to submit an estimated FAFSA and correct it later - might be worth checking your state's specific requirements. The email mismatch issue seems to be catching a lot of parents off guard this year!

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Hi Joanie! I can understand why those posts might seem contradictory - FAFSA rules around custody vs. guardianship can be really confusing, especially for grandparents in your situation. The key distinction is that custody and guardianship are different legal arrangements. With custody, you may have physical care of your grandchild but the parents still retain their legal rights. With legal guardianship, you've been granted broader legal authority by a court. For FAFSA purposes, what matters is who provides more than 50% of the student's support and who the student lived with most in the 12 months prior to filing. If you're the custodial grandparent providing the majority of support, you would typically be considered the parent on the FAFSA. However, since every situation is unique and these rules can be complex, I'd strongly recommend contacting your school's financial aid office directly. They can review your specific legal documents and circumstances to give you the most accurate guidance for your FAFSA completion. Have you been able to speak with a financial aid counselor yet about your particular situation?

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I'm dealing with similar FAFSA delays - 28 days and counting here! What's really frustrating is that my school's priority deadline for aid is coming up fast and they haven't extended it yet. I've been following this thread and wanted to share that I just tried calling the HESC Excelsior line that @Sofia Morales mentioned (888-697-4372) and actually got through after only 15 minutes on hold! The rep told me they're seeing a lot of delays this year but said once my SAI comes through, I should email them directly with my FAFSA confirmation number to expedite the Excelsior review. They also mentioned that many schools are being flexible with deadlines due to the widespread FAFSA issues, so it might be worth reaching out to your financial aid office proactively. Hang in there - sounds like we're all in the same boat this year!

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Thanks for sharing this update! It's really encouraging to hear that the HESC line has shorter wait times. I'm going to try calling them first thing tomorrow morning. Did they give you any specific timeline for how long the Excelsior review typically takes once they receive the SAI? Also, when you email them directly, do you just send it to their general contact email or is there a specific address for expedited reviews?

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Wow, reading through all these experiences makes me feel less alone in this mess! I'm at 24 days waiting for my SAI and getting increasingly anxious about missing deadlines. @Taylor Chen, thank you for sharing that HESC contact info - I'm definitely calling them tomorrow. For everyone dealing with these delays, I found that creating a detailed timeline of when you submitted everything and tracking all your contact attempts has been helpful when speaking with representatives. They seem to take you more seriously when you have specific dates and reference numbers ready. Also, I've been checking my FAFSA status obsessively (like multiple times a day) and noticed that sometimes the "processing" message changes slightly - has anyone else noticed this or am I just going crazy from the stress? Really hoping we all get our SAIs soon so we can move forward with our financial aid applications!

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Quick follow-up advice: if you need to make decisions soon, you can request a professional judgment review from the financial aid office at your daughter's chosen school. Explain that you need to make enrollment decisions but FAFSA delays are preventing this. In many cases, they can provide a preliminary package based on last year's data while waiting for the official FAFSA to process. Make sure to document all communications with financial aid offices in case you need to appeal later.

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Thank you! I'll specifically ask about a professional judgment review. I appreciate everyone's help - I feel much more prepared to call the financial aid office tomorrow.

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I'm going through the exact same situation! My FAFSA was processed in mid-February and I've only heard from 2 out of 7 schools. The waiting is so stressful, especially with deposit deadlines looming. I called one school last week and they said they're backed up due to the FAFSA issues this year and to expect another 2-3 weeks. It's crazy that we're expected to make such huge financial decisions without knowing what aid we'll actually receive. Definitely going to try calling the school I'm most interested in and ask about a preliminary estimate like others have suggested here.

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I'm so glad to hear I'm not the only one dealing with this! It really is stressful trying to make such a big decision without knowing the financial picture. That's a good idea to ask for a preliminary estimate - I'm planning to do the same tomorrow morning. Have you considered asking for a deposit extension too? Some people mentioned that schools are being more flexible this year because of all the FAFSA delays. Fingers crossed we both get some answers soon!

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Correct - if you need exactly $15,000 to cover costs, you would need to borrow approximately $15,660 to account for the 4.228% origination fee ($15,000 ÷ 0.95772). Regarding minimums, there is no federal minimum for Parent PLUS loans, but some schools have their own minimum amounts they'll process (often $500 or $1,000). This would be another good question for your daughter's financial aid office. And one last tip - consider what your repayment approach will be. Although payments can be deferred while your daughter is in school, interest will continue accruing. Some parents choose to make interest-only payments during this time to prevent the loan from growing significantly before regular repayment begins.

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Yuki Sato

This is so helpful! I'll definitely ask about minimum amounts when I call the financial aid office. And I think making interest-only payments during school makes a lot of sense - I hadn't considered that option. Thank you for all your expertise!

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As someone who just went through this process with my son who also transferred as a junior, I wanted to add a few practical tips that helped us navigate the timing crunch: 1. Don't wait for the school's financial aid office to contact you - they often assume parents know about PPL options. Be proactive and reach out to them first. 2. If you're cutting it close to the tuition deadline, most schools will work with you if you can show them your approved PPL application, even if funds haven't been disbursed yet. They may offer a temporary payment plan or hold. 3. Keep copies of EVERYTHING - your credit check results, MPN, approval notice, etc. We had to resubmit documents twice because of "system glitches." 4. Once approved, the actual disbursement usually takes 1-3 business days to reach the school, so factor that in when planning around due dates. The whole process is definitely stressful the first time, but you've got this! Your daughter is lucky to have a parent willing to navigate this maze for her education.

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