FAFSA SAI can't be calculated - IRS data transfer failure but no errors showing?

same thing happened to me!!! been dealing with this for like 10 days now. the irs data tool is completely broken this year its ridiculous

This is actually a fairly common issue with the new FAFSA system this year. There's a glitch in the IRS Data Retrieval Tool that sometimes fails to transfer your tax information but doesn't generate an error code. The system basically thinks you have no income (which is why your SAI can't be calculated). You have three options: 1. Wait for the system to eventually detect and fix the error (could take 2-3 weeks) 2. Manually enter your financial information by selecting the "Provide tax information manually" option when you edit your FAFSA 3. Contact Federal Student Aid directly to report the issue and have them manually review your application I'd recommend option 2 if you're concerned about timing with college deadlines. Just make sure you have your 2023 tax return handy.

ugh the new FAFSA is sooooo broken! i had this happen to my daughter AND my son's applications. like they completely redesigned everything and nothing works right

I work in a financial aid office and we're seeing this CONSTANTLY this application cycle. The IRS DRT is failing silently for about 30% of applicants right now. The biggest issue is that the FAFSA system doesn't clearly tell you what's wrong! When you go to edit your FAFSA, you'll need to: 1. Navigate to the financial information section 2. Select the option to provide information manually 3. Enter your AGI, taxes paid, and any untaxed income information from your 2023 tax return 4. Make sure to update your household size too, as that often gets wiped out After resubmitting, your SAI should be calculated within 3-5 business days. Be sure to contact each college's financial aid office to let them know you've updated your FAFSA with the missing information.

After dealing with this EXACT issue for both my kids, I spent 4 hours trying to get through to someone at Federal Student Aid. Kept getting disconnected or stuck on hold forever. Finally tried Claimyr.com and was able to speak with an FSA agent in 15 minutes who confirmed it was an IRS DRT failure. They have a video demo that shows how it works: https://youtu.be/TbC8dZQWYNQ The agent couldn't fix it on their end but confirmed I needed to manually enter all the tax information and family size data. After I did that and resubmitted, it processed correctly in about 4 days. Hope this helps!

Have you checked if you might have accidentally entered information that conflicted with your tax data? Things like reporting retirement contributions in multiple places or entering income twice can trigger this error. Also, did you happen to use any tax software like TurboTax or H&R Block? Some people have reported issues with the IRS DRT specifically when they used certain tax preparation software.

your post just made me panic check my daughters fafsa that we submitted last week and sure enough no SAI calculated!!! im gona have to go back and check all our answers now, thanks for posting this or we might not have caught it

I'm just waiting for the old FAFSA to come back. This new system is ridiculous and I've had it with all these technical issues. My daughter might miss out on thousands in aid because their stupid system can't handle basic tax information. How are families supposed to plan when the most basic functionality doesn't work?!!

Quick update on this issue: The Department of Education just announced they're aware of this IRS Data Retrieval Tool problem and are working on a fix. They're estimating it will be resolved in the next system update on June 14th. However, if you have pressing deadlines, I still recommend manually entering your information rather than waiting.