Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the FAFSA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the FAFSA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Nathan Dell
wait so do we need to keep hitting submit or just leave it alone now? im confused about what to do
If you've submitted once and received a confirmation email, DO NOT keep submitting. Your application has been recorded in the system. Multiple submissions can actually cause processing delays or confusion in the system. Just wait for the display issue to be fixed or contact your school to confirm they received your submission.
UPDATE: Problem solved! For anyone else dealing with this issue: 1. My school confirmed they received my FAFSA despite the website glitch 2. I used Claimyr to finally speak with an FSA agent who confirmed my submission was complete 3. The agent said they're working on fixing the display bug but it might take another week So if you've submitted and got a confirmation email, you're probably fine even if the website looks broken. Just double-check with your school's financial aid office to be 100% sure. Thanks everyone for your help!
Thank you for updating! Just checked with my school and they confirmed mine was received too. What a relief!
Maya Jackson
•Glad it worked out! But seriously, they need to fix their systems. This is people's EDUCATION FUNDING at stake!
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ppl always blame students for these mistakes but the system is literally designed to be confusing af. why wouldn't summer 2024 be covered by the 2024-2025 FAFSA?? that makes logical sense! but nooooo gotta make it complicated
RIGHT?? and then they act like ur dumb for not understanding. i asked 3 diff ppl at my fin aid office and got 3 diff answers abt which fafsa to use for summer
Update us after you speak with your financial aid office! If they say you needed the 2023-2024 FAFSA for summer and their deadline has passed, ask specifically about: 1) Late FAFSA exceptions, 2) Summer-specific scholarships, 3) Payment plans, and 4) Emergency aid funds. Many schools have emergency funds for students who otherwise couldn't afford to continue their education.
Thank you so much for this advice! I just got off the phone with my school's financial aid office. They DO use the 2023-2024 FAFSA for Summer 2024, but luckily their deadline for summer aid applications isn't until May 15. They're also sending me a summer-specific aid application that I need to complete. Sounds like I might still get some aid for summer after all!
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After dealing with this for days, I called my son's college financial aid office directly. They said they're hearing about this issue from LOTS of families. Their suggestion was to have the student remove the parent as a contributor temporarily, then add them back and generate a fresh invitation link. Apparently this resets something in the system. Worth trying if you're still stuck!
We tried that THREE times and it still gave me the error page each time! This whole system is a disaster. Why did they have to change everything from the old FAFSA anyway? That one at least WORKED.
Sasha Reese
•The change to the new system was mandated by the FAFSA Simplification Act passed by Congress. The intention was good - to make the form shorter and easier to complete - but the implementation has obviously been problematic. The Department of Education had to compress what was supposed to be a multi-year rollout into a much shorter timeframe, which is partly why we're seeing so many technical issues.
when my mom had this problem we fixed it by having her create a completely new FSA ID. for some reason the old one she used last year kept triggering the error page. kinda annoying to make a new account but at least it worked!
Interesting! I might try this as a last resort. Did she have any trouble with the new FSA ID being linked to her tax information for the IRS Data Retrieval Tool?
yeah actually that was kind of a pain. she had to wait like 3 days before the new FSA ID would link with her taxes. something about verification taking time. but eventually it worked and we got everything submitted before our priority deadline
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Ava Martinez
Financial aid administrator here. A few important points: 1. For FAFSA purposes, stepparents ARE included in the household regardless of tax filing status or legal guardianship. This is a common misunderstanding. 2. That said, maintaining genuine separate households SHOULD be considered during a professional judgment review. 3. The fact that they only asked for his name but used his income suggests they likely obtained it through the IRS Data Retrieval Tool or other database matching. 4. For 2023-2024 FAFSA, non-taxable income like survivor benefits IS still counted in the calculation (this changes with the 2024-2025 FAFSA). 5. The solution is to request a Professional Judgment review at your son's school. Only the school (not FAFSA itself) can adjust the calculations based on your special circumstances. 6. Bring documentation of separate households (utility bills, leases, etc.) and be prepared to explain why the stepparent's income should not be included.
Thank you for the expert insight! It's frustrating that they count stepparents regardless of actual household situation. I'll definitely pursue the Professional Judgment review with all the documentation. Just to clarify - even though we file taxes separately and maintain separate residences, they still automatically include his income?
Ava Martinez
Yes, that's correct. FAFSA rules consider your marital status first, then look at who lives in the household. The fact that you file taxes separately doesn't change the FAFSA treatment, unfortunately. The separate households is your strongest argument for a professional judgment review. One more thing to check: make sure the household size was reported correctly. If it was reported as smaller than it actually is, that could also artificially inflate the SAI.
Thank you again. I'll double check the household size too. We'll pursue the professional judgment review as our next step. It's just frustrating that the system is so inflexible with unique family situations.
CyberNinja
I experienced the Navient to MOHELA transfer about 8 months ago. Here's what you should know: 1. This won't affect your FAFSA or your daughter's financial aid eligibility at all. Federal loan information is tracked by your SSN in the National Student Loan Data System (NSLDS), not by servicer. 2. By law, your loan terms cannot change during a servicer transfer. Same interest rate, same payment plan, same forgiveness progress. 3. What DOES often happen: - You'll need to set up a new online account with MOHELA - You'll need to re-establish autopay (this doesn't transfer automatically) - Your due date might shift slightly - You'll get new payment instructions 4. If you notice ANY changes to your payment amount, immediately contact MOHELA and reference the "servicing continuity" requirements from the Department of Education. The transition was relatively smooth for me, but it does require some proactive monitoring on your part.
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Diego Ramirez
•I wish mine had been smooth!! took like 4 months to get everything fixed and they kept giving me different answers every time I called 🙄
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ShadowHunter
•Thank you for breaking this down so clearly. I'll definitely watch for those issues you mentioned. I'm glad to hear your transition went smoothly - hoping for the same!
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Sean O'Connor
my cousin had this happen and he said mohela actually LOWERED his payment by like $12/month so maybe youll get lucky lol. but yeah you gotta redo all your account stuff and autopay and everything its super annoying
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ShadowHunter
•Oh wow, that would be a nice surprise! But I won't hold my breath lol. Thanks for letting me know about redoing the account setup. I'll start getting that ready now.
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