FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Zainab Ali

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THIS IS WHY I TELL EVERYONE TO AVOID STUDENT LOANS!!! The whole system is RIGGED against borrowers!!! I had $45k in loans and they somehow ballooned to $68k even though I never missed a payment! These companies are PREDATORY and the government LETS THEM GET AWAY WITH IT!!!!

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Dylan Hughes

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Ok but like.... some of us don't have rich parents and actually need loans to go to college?? Not super helpful to OP's situation rn

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Quick update based on other responses: Since you confirmed these are federal student loans (not private), you have additional protections. Contact the FSA Ombudsman Group specifically - they're designed to resolve disputes between borrowers and loan servicers. Their contact info is: https://studentaid.gov/feedback-ombudsman/disputes/prepare Also, federal student loan servicers are required by their contracts with the Department of Education to maintain accurate credit reporting. This gives you additional leverage beyond just the FCRA protections.

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Thank you for the follow-up and that link! I've bookmarked it and will definitely be contacting them. It's reassuring to know there are multiple avenues for addressing this since they're federal loans.

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Mateo Warren

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I made it through to a FAFSA agent yesterday using Claimyr and asked specifically about this issue - they said it's happening to a lot of people. The agent told me they can fix the SSN/birthday over the phone but you'll need: 1. The FSA ID of the student 2. The incorrect FSA ID of the parent (your husband) 3. Documentation proving the correct information The agent also confirmed the financial corrections often DO process correctly even when the confirmation page shows different fields. They suggested asking the agent to review all the financial data during the same call to confirm everything is correct.

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That's really helpful - thank you! I'll have my husband create a list of all the financial corrections he tried to make so we can verify them when we call. Now I just hope we can get through without being on hold all day.

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Ian Armstrong

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Just an update for anyone finding this thread later - I had the same issue in January and finally got it resolved. The key is getting a case number when you call FSA. Don't hang up without getting one! Then if you get disconnected or need to call back, you can reference that case number and won't have to start over explaining everything. Also, the "under review" status is actually good in this situation - it means a human is looking at it rather than just the automated system.

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Thank you for that tip about the case number! I'll definitely make sure to ask for one. I've started documenting everything in a notebook too, just to keep track of dates, times and what was said.

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Ryan Vasquez

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To clarify some confusion in this thread: 1. You submit one FAFSA application per family, not per student. Your twins will be listed on the same form. 2. For the 2025-2026 FAFSA, you'll use 2023 tax information (they always use tax info from two years prior). 3. Each student will receive their own individual SAI (Student Aid Index) score based on your family information and the specific schools they're attending. 4. For the transfer student, both schools need to be listed on the current year's FAFSA if she might attend either one, and definitely both schools need to be on next year's FAFSA. 5. Priority deadlines vary by school, so check each institution's financial aid website for their specific deadlines.

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Sarah Ali

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Thank you so much for these clarifications! I'm going to sit down this weekend and figure this all out. One last question - since we'll be using 2023 tax info, does that mean we don't need to wait until we file our 2024 taxes to complete the new FAFSA?

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Taylor Chen

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Correct! That's one of the benefits of the FAFSA using prior-prior year tax information. You can complete the 2025-2026 FAFSA right now using your already-filed 2023 tax information. No need to wait for your 2024 taxes. This is why it's best to file as early as possible - many state and institutional grants are first-come, first-served until funding runs out. The federal Pell Grant doesn't run out, but other aid types might if you wait too long. Also make sure both your FSA ID and your students' FSA IDs are current and that you can access them before starting the renewal process.

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Sarah Ali

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This is such a relief! I'm going to log in tonight and get started. You've all been incredibly helpful - thank you for explaining everything so clearly. I think I would have missed important deadlines without this advice.

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After dealing with this for days, I called my son's college financial aid office directly. They said they're hearing about this issue from LOTS of families. Their suggestion was to have the student remove the parent as a contributor temporarily, then add them back and generate a fresh invitation link. Apparently this resets something in the system. Worth trying if you're still stuck!

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Noland Curtis

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We tried that THREE times and it still gave me the error page each time! This whole system is a disaster. Why did they have to change everything from the old FAFSA anyway? That one at least WORKED.

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Sasha Reese

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The change to the new system was mandated by the FAFSA Simplification Act passed by Congress. The intention was good - to make the form shorter and easier to complete - but the implementation has obviously been problematic. The Department of Education had to compress what was supposed to be a multi-year rollout into a much shorter timeframe, which is partly why we're seeing so many technical issues.

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Abby Marshall

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when my mom had this problem we fixed it by having her create a completely new FSA ID. for some reason the old one she used last year kept triggering the error page. kinda annoying to make a new account but at least it worked!

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Interesting! I might try this as a last resort. Did she have any trouble with the new FSA ID being linked to her tax information for the IRS Data Retrieval Tool?

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Abby Marshall

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yeah actually that was kind of a pain. she had to wait like 3 days before the new FSA ID would link with her taxes. something about verification taking time. but eventually it worked and we got everything submitted before our priority deadline

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CyberNinja

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I experienced the Navient to MOHELA transfer about 8 months ago. Here's what you should know: 1. This won't affect your FAFSA or your daughter's financial aid eligibility at all. Federal loan information is tracked by your SSN in the National Student Loan Data System (NSLDS), not by servicer. 2. By law, your loan terms cannot change during a servicer transfer. Same interest rate, same payment plan, same forgiveness progress. 3. What DOES often happen: - You'll need to set up a new online account with MOHELA - You'll need to re-establish autopay (this doesn't transfer automatically) - Your due date might shift slightly - You'll get new payment instructions 4. If you notice ANY changes to your payment amount, immediately contact MOHELA and reference the "servicing continuity" requirements from the Department of Education. The transition was relatively smooth for me, but it does require some proactive monitoring on your part.

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Diego Ramirez

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I wish mine had been smooth!! took like 4 months to get everything fixed and they kept giving me different answers every time I called 🙄

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ShadowHunter

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Thank you for breaking this down so clearly. I'll definitely watch for those issues you mentioned. I'm glad to hear your transition went smoothly - hoping for the same!

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Sean O'Connor

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my cousin had this happen and he said mohela actually LOWERED his payment by like $12/month so maybe youll get lucky lol. but yeah you gotta redo all your account stuff and autopay and everything its super annoying

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ShadowHunter

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Oh wow, that would be a nice surprise! But I won't hold my breath lol. Thanks for letting me know about redoing the account setup. I'll start getting that ready now.

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