FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just a heads up - even after your spouse signs, it might take 3-5 business days for the system to update and calculate your SAI. Don't panic if it doesn't change immediately!

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That's good to know - thank you! I was hoping it would update right away but I'll try to be patient.

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Quick update question: Have you been able to find any specific error messages when you log into studentaid.gov? Sometimes they hide the actual error details in the Message Center rather than displaying them prominently on the dashboard.

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I just checked the Message Center and found something! There's a notification saying "Action Required: Additional Signature Needed" that I completely missed before. It specifically mentions my spouse needs to sign. Thank you so much for pointing me to look there!

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To answer your follow-up question - yes, her aid was delayed by about 3 weeks while verification was processed. But because we submitted everything quickly, it was still processed before the tuition due date. The financial aid office gave her a temporary hold on the account so she didn't have to pay out of pocket while waiting. Definitely talk to your school's financial aid office about your situation - they can often put notes in your file and help if there are delays.

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That's really good to know. I'll definitely reach out to my financial aid office ahead of time to let them know about our situation. Thanks for sharing your experience!

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wait, i just realized something important - make sure your mom's name is EXACTLY the same on everything. my mom's middle name was spelled differently on her SSN card vs green card and that caused so many problems!!

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Oh that's a really good point! I'll double check all her documents to make sure everything matches exactly. Thanks for the warning!

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i herd some people just put "divorced" on FAFSA even if technically still married. NOT saying u should do that but ppl do. might be considered fraud tho so probably not worth risk

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This is absolutely NOT recommended. Providing false information on the FAFSA is considered fraud and can result in serious consequences including fines up to $20,000, prison time, having to repay all aid received, and being barred from receiving future federal student aid. The professional judgment route is the proper legal channel for addressing this situation.

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Thank you all for the helpful advice! I'm going to: 1. Complete the FAFSA with both incomes as required 2. Immediately start the professional judgment process with each college 3. Gather documentation showing our 16-year separation and that I'm the primary caregiver 4. Use Claimyr to reach FSA for official documentation of their policy It's frustrating that the system doesn't account for long-term separations without formal documentation, but at least there's a pathway to get it addressed. I'll update this thread after we go through the process in case it helps others in similar situations.

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One important detail that hasn't been mentioned yet: your daughter should also check if any of her schools require the CSS Profile in addition to the FAFSA. Many private colleges use both forms to determine aid. The CSS Profile goes through College Board (not studentaid.gov) and asks for more detailed financial information. If she hasn't completed that for schools that require it, her financial aid packages could be delayed or incomplete.

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Oh no! I didn't know about the CSS Profile at all. Let me check with her right away. Would the schools have notified her if this was required? She applied to two private colleges so this might be important.

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Yes, schools typically notify students if they require the CSS Profile, but these notifications can sometimes end up in spam folders or get overlooked in the flood of college emails. The good news is that many schools have late CSS Profile deadlines for exactly this reason. You can check which schools require it by visiting the College Board website. And don't worry too much - if it is required and she missed the deadline, contact the financial aid office immediately. Many schools are understanding and will still work with you, especially for incoming freshmen who are navigating this process for the first time.

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Thank you so much for all this information! I'm learning so much. We'll check on the CSS Profile tonight and follow up with all the schools about their financial aid timelines. This whole process is much more complicated than when I went to college!

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To address your specific error about the mother's SSN and birthdate not being processed: This likely happened because the system now requires the actual person (you) to enter and verify this information using your own FSA ID, not your husband entering it on your behalf. Our financial aid office has seen hundreds of these cases since the new FAFSA launched. Starting fresh with each person having their own FSA ID is the cleanest solution. And don't worry about the previous attempts - the system will recognize the newest submission as the valid one.

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This makes so much sense now. I'll create my own FSA ID too. Do both parents always need to submit information, or can we choose just one parent to be the contributor?

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If you're married and file taxes jointly, you'll generally designate one parent as the contributor, but both parents' income information will be reported on the FAFSA. The contributor parent will need an FSA ID to complete their section. If you file taxes separately, the situation might be different based on your specific circumstances.

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And FYI when ur son makes his FSA ID, make SURE he uses an email he actually checks!!! My daughter used some random gmail she never looks at and we missed deadlines cuz she never saw the notifications 🤦‍♀️

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That's great advice, thank you! He has a personal email he uses for college stuff, so we'll make sure he uses that one.

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