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my cousin works for fafsa call center and she said their whole system is messed up right now because of some update they did this weekend. she said they're fixing it but might take until wednesday.
Your "cousin" does NOT work for "FAFSA call center" because FAFSA is a FORM not an organization! The call center is run by Federal Student Aid (FSA), which is part of the Department of Education. This is exactly the kind of misinformation that confuses students.
UPDATE: The Federal Student Aid office just posted on their social media that the two-factor authentication system is currently experiencing significant delays. They're prioritizing verification codes for accounts with pending verification requests or correction deadlines within the next 72 hours. They recommend: 1. Try again during off-peak hours (before 8am or after 10pm Eastern) 2. Ensure your contact information is correct in your profile 3. If you have an urgent deadline (within 72 hours), use the Contact Us form on StudentAid.gov and select "Account Access Issues" as your topic They expect to have the system fully operational again by Wednesday.
Thank you so much for the update! That's really helpful. I'll try the Contact Us form since my deadline is within 72 hours. Really appreciate everyone's help with this!
one more thing nobody mentioned is that some schools have payment plans so you dont have to pay everything at once. my school lets me pay in 4 payments over the semester and it doesnt cost extra
This is excellent advice. Many schools offer interest-free payment plans that break tuition into monthly payments. This can be much more manageable than paying a lump sum. Just be aware that there's sometimes a small enrollment fee (like $25-50) to use the payment plan, but it's typically much better than putting balances on high-interest credit cards or taking additional loans.
Thank you all SO MUCH for the helpful advice! I'm feeling much less panicked now. My plan is to: 1. Finish my FAFSA this weekend (with parents' info) 2. Create that spreadsheet showing different payment scenarios 3. Have a serious talk with my parents about exactly what they can commit to 4. Look into payment plans when I get my financial aid package I'll update once I have my SAI and financial aid offer. Fingers crossed for a decent Pell Grant! 🤞
Did anyone check if the CSS Profile is required by the school? Some private colleges require BOTH the FAFSA and CSS Profile to award institutional aid. If you only filled out FAFSA, you might be missing out on school-specific grants and scholarships that could reduce what you need to borrow!!!
Oh no... I think we might have missed this. I vaguely remember seeing CSS Profile mentioned somewhere but thought it was just another name for FAFSA. We definitely didn't fill out a separate form. I'm going to check the school's financial aid website right now. Thank you for pointing this out!
One more thing to consider: your student can accept LESS than the full loan amount offered in the aid package. Many students make the mistake of taking all loans offered even if they don't need the full amount. Calculate exactly what you need after: 1. Any scholarships/grants 2. Your manageable contribution 3. Student work-study/job income 4. Payment plans Then only accept the minimum federal loans needed to cover the gap. You can always request the additional offered amount later in the semester if needed. This approach can save thousands in unnecessary interest later!
That's excellent advice! We definitely need to sit down and calculate exactly what we need rather than just accepting everything offered. And I didn't realize we could request additional amounts later if needed - that's good to know as a safety net. Thank you to everyone who replied! I feel so much better informed now. We're going to: 1. Appeal our SAI based on medical expenses and income change 2. Check if we need to complete the CSS Profile 3. Look into Parent PLUS loans for any remaining gap 4. See if the school offers a payment plan This forum has been incredibly helpful!
I had no idea we could negotiate! That's incredibly helpful. Once we have all the packages, we'll definitely try this approach with her top choice school. Thank you!
Mia Roberts
Has anyone heard if scholarships are being affected by the SAI changes? My daughter has a merit scholarship, but we're still expected to pay way more with the new calculation than we did for her first year. It feels like they're reducing need-based aid for middle-class families.
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Ryan Andre
•Honestly, the whole system is rigged against the middle class now. My family makes just enough to get basically no aid but not enough to actually afford college. The SAI formula is even worse than the old EFC. My daughter is taking out maximum loans and still had to drop to part-time this semester to work more hours. It's criminal what they're doing to our kids with these calculations.
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The Boss
@OP - Regarding your question about technical glitches: The Department of Education has made significant improvements to the FAFSA system after last year's problematic rollout. The parent/contributor section has been completely redesigned and the direct IRS data transfer should work much more smoothly. They've also added more server capacity for the December opening. For your daughter's final semester, make sure you also check with her school's financial aid office about any special procedures for graduating students. Some institutions have additional forms for students in their final term, especially if they're taking a reduced course load.
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Mia Roberts
•That's a relief! I'll definitely check with her school too. I didn't even think about there being different rules for final semester students. Thank you!
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