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This happened to us, and what worked was having my daughter's high school counselor call the university directly. They have established relationships with admissions offices and can sometimes cut through the red tape faster than parents can. Worth a try if you're running out of time!
Here's something important to understand: the May 1st deadline is part of something called the "National Candidate Reply Date Agreement" that most colleges follow. If a school participates in this agreement AND they haven't provided you with a complete financial aid offer, they are actually obligated to extend your decision deadline. In fact, this scenario is specifically addressed in their guidelines. You have a legitimate case to request an extension if you haven't received complete financial information. Make sure to mention this specific agreement when you communicate with them.
Wow, I had no idea this was an official thing! This is incredibly helpful information. I just checked and this university is definitely part of the Common App system, so I assume they follow this agreement. I'll specifically reference this in my communication with them. Thank you so much!
Update on this issue: FSA just acknowledged this is a known bug affecting about 20% of contributor invites. The official workaround they're recommending is: 1. Student should cancel all pending invites 2. Log out completely and clear browser cache/cookies 3. Wait 1 hour (this is important) 4. Log back in and send new invites 5. Have contributors check ALL email folders within 24 hours If this doesn't work, they're now providing a manual override process through their support line. When you call, specifically ask for the "Contributor Access Override" process. Hope this helps!
Thank you so much for the update! We'll follow these exact steps tonight. So glad to hear they're acknowledging the problem and have a specific process for it now.
UPDATE: We got it working! After canceling the invites, waiting, and sending new ones to a freshly created email, the invite finally came through. For anyone else having this issue, the solution was a combination of: 1. Having my daughter cancel all pending invites 2. Creating a brand new email account just for FAFSA 3. Waiting a full hour before sending new invites 4. Having her submit the invite to the new email The invite showed up within 5 minutes. Now I'm working through my contributor section. Thank you all for your help!
hey just wondering - did ur husband enter ur info (like ur SSN and income) when he did his part? Or was he just doing his own information? My husband and I are trying to figure out if we do our sections separately or if one of us puts in everything.
my cousins FAFSA got delayed for like 2 months bc his dad thought he did everything but actually the mom never signed it and they didn't realize until the school told him his aid package was on hold!! check with ur daughter's school financial aid office they can sometimes see exactly whats missing
That's encouraging! When did you initially submit your application? I'm trying to figure out if there's any pattern to when they're completing applications.
Natasha Volkov
The calculatur online is BS anyway. I did it with my daughter and it also said 0 pell, then the real award gave us like $1500 in pell grants. IDK why they can't just make the darn thing acurate in the first place!!!!!
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Keisha Jackson
•It varies so much because the calculator is just using the basic federal formula without considering school-specific adjustments. Each college's financial aid office has some discretion in how they apply certain factors.
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Yara Nassar
Just to clarify for everyone in this thread: 1. The FAFSA calculator shows your federal aid eligibility based on standard formulas 2. Your actual financial aid package will come from each individual school 3. Schools may offer institutional grants/scholarships on top of federal aid 4. Your SAI (Student Aid Index) determines Pell Grant eligibility 5. For 2025-2026, the maximum Pell Grant is approximately $7,395 6. If your SAI is above 7,395, you won't qualify for Pell 7. The "federal aid" amount typically refers to loan eligibility And remember, if you have special circumstances (medical expenses, job loss, etc.), you can request a Professional Judgment review at each school. It's worth the effort if your financial situation has changed.
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Connor Murphy
•Thank you for breaking it down so clearly. This whole system is more complicated than I expected. We'll definitely be pursuing the Professional Judgment review based on our medical expenses. I'm also going to have my son apply for some private scholarships to try to fill the gap.
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