FAFSA

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

i herd some people just put "divorced" on FAFSA even if technically still married. NOT saying u should do that but ppl do. might be considered fraud tho so probably not worth risk

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This is absolutely NOT recommended. Providing false information on the FAFSA is considered fraud and can result in serious consequences including fines up to $20,000, prison time, having to repay all aid received, and being barred from receiving future federal student aid. The professional judgment route is the proper legal channel for addressing this situation.

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Thank you all for the helpful advice! I'm going to: 1. Complete the FAFSA with both incomes as required 2. Immediately start the professional judgment process with each college 3. Gather documentation showing our 16-year separation and that I'm the primary caregiver 4. Use Claimyr to reach FSA for official documentation of their policy It's frustrating that the system doesn't account for long-term separations without formal documentation, but at least there's a pathway to get it addressed. I'll update this thread after we go through the process in case it helps others in similar situations.

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To address your specific error about the mother's SSN and birthdate not being processed: This likely happened because the system now requires the actual person (you) to enter and verify this information using your own FSA ID, not your husband entering it on your behalf. Our financial aid office has seen hundreds of these cases since the new FAFSA launched. Starting fresh with each person having their own FSA ID is the cleanest solution. And don't worry about the previous attempts - the system will recognize the newest submission as the valid one.

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This makes so much sense now. I'll create my own FSA ID too. Do both parents always need to submit information, or can we choose just one parent to be the contributor?

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If you're married and file taxes jointly, you'll generally designate one parent as the contributor, but both parents' income information will be reported on the FAFSA. The contributor parent will need an FSA ID to complete their section. If you file taxes separately, the situation might be different based on your specific circumstances.

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And FYI when ur son makes his FSA ID, make SURE he uses an email he actually checks!!! My daughter used some random gmail she never looks at and we missed deadlines cuz she never saw the notifications 🤦‍♀️

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That's great advice, thank you! He has a personal email he uses for college stuff, so we'll make sure he uses that one.

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my neice had something similarr with fafsa and she just went to the finacial aid office in person and they fixed everything right there!! maybe try that?

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The financial aid office can help with many things, but they can't directly fix FAFSA account verification issues - that has to be resolved through Federal Student Aid directly. However, going to the financial aid office is still a good idea because they can note the account issue in your file and may extend institutional deadlines while you get it resolved.

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Just wanted to update everyone! My daughter was finally able to get through to someone at FSA after using Claimyr (thanks for that recommendation!). The agent confirmed that her original submission date was still preserved, and they were able to expedite the verification process. Her account is now showing the SAI score, and she's already contacted her schools to let them know about the situation. They were all very understanding and said it wouldn't affect her aid consideration. So relieved this is finally resolved!

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That's great news! Glad it worked out for you. It's such a relief when you can finally get through to someone who can actually help.

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Excellent! This is exactly how it should work. Now that her SAI is showing, the schools can access her information and proceed with her financial aid package. Make sure she checks her school portals regularly for any additional documentation requests.

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I made it through to a FAFSA agent yesterday using Claimyr and asked specifically about this issue - they said it's happening to a lot of people. The agent told me they can fix the SSN/birthday over the phone but you'll need: 1. The FSA ID of the student 2. The incorrect FSA ID of the parent (your husband) 3. Documentation proving the correct information The agent also confirmed the financial corrections often DO process correctly even when the confirmation page shows different fields. They suggested asking the agent to review all the financial data during the same call to confirm everything is correct.

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That's really helpful - thank you! I'll have my husband create a list of all the financial corrections he tried to make so we can verify them when we call. Now I just hope we can get through without being on hold all day.

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Just an update for anyone finding this thread later - I had the same issue in January and finally got it resolved. The key is getting a case number when you call FSA. Don't hang up without getting one! Then if you get disconnected or need to call back, you can reference that case number and won't have to start over explaining everything. Also, the "under review" status is actually good in this situation - it means a human is looking at it rather than just the automated system.

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Thank you for that tip about the case number! I'll definitely make sure to ask for one. I've started documenting everything in a notebook too, just to keep track of dates, times and what was said.

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THIS IS WHY I TELL EVERYONE TO AVOID STUDENT LOANS!!! The whole system is RIGGED against borrowers!!! I had $45k in loans and they somehow ballooned to $68k even though I never missed a payment! These companies are PREDATORY and the government LETS THEM GET AWAY WITH IT!!!!

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Ok but like.... some of us don't have rich parents and actually need loans to go to college?? Not super helpful to OP's situation rn

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Quick update based on other responses: Since you confirmed these are federal student loans (not private), you have additional protections. Contact the FSA Ombudsman Group specifically - they're designed to resolve disputes between borrowers and loan servicers. Their contact info is: https://studentaid.gov/feedback-ombudsman/disputes/prepare Also, federal student loan servicers are required by their contracts with the Department of Education to maintain accurate credit reporting. This gives you additional leverage beyond just the FCRA protections.

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Thank you for the follow-up and that link! I've bookmarked it and will definitely be contacting them. It's reassuring to know there are multiple avenues for addressing this since they're federal loans.

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