FAFSA FSA ID verification email link not working - urgent help needed!
I just received my FSA ID verification email this morning after setting up my account yesterday. When I clicked the verification link, the page just keeps loading forever and eventually times out with an error. I've tried clicking it like 6 different times over the past few hours and nothing works! The email says I have 30 days to verify or my application won't process. Has anyone else had this happen? Is the studentaid.gov site down or something? I'm freaking out because my college's priority deadline for the 2025-2026 FAFSA is coming up next week!
19 comments


Jabari-Jo
try copy/pasting the link into a different browser instead of clicking it directly from the email. worked for me when I had this issue
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Seraphina Delan
•Thanks! I'll try that right now. Any specific browser that worked better for you?
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Kristin Frank
This is a common issue with the FSA ID verification system. A few troubleshooting steps: 1. Clear your browser cache and cookies 2. Try a different browser (Chrome tends to work better than Firefox/Safari) 3. Make sure you're not on a public/school network that might block the verification page 4. If on mobile, try on a desktop computer instead If none of these work, call the Federal Student Aid Information Center at 1-800-433-3243. They can verify your FSA ID over the phone.
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Seraphina Delan
•I've tried all those steps and still nothing works. I've been calling that number for two days straight and can't get through - just endless wait times and then disconnects. This is so frustrating!
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Micah Trail
I had the EXACT same problem last week. The FSA ID system is glitching because of the huge amount of people applying for the 2025-26 FAFSA right now. What fixed it for me was waiting until like 2am when the site traffic was lower. The verification link worked perfectly then.
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Seraphina Delan
•That's crazy! But I guess it makes sense with how many people are applying right now. I'll try the late-night approach. Thanks for the suggestion!
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Nia Watson
jst to cnfrm - ur using the verification link from the MOST RECENT email right? they sometimes send multiple emails and only the newest one works
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Seraphina Delan
•Yep, I'm using the most recent one that came this morning at 9:32am. I only got one verification email anyway.
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Alberto Souchard
The Federal Student Aid system has been experiencing major technical difficulties since they updated the entire application process. These verification link issues are affecting thousands of students. If you need to speak with a live agent quickly instead of facing those horrible wait times, I'd recommend using Claimyr. It saved me hours of frustration last week when I had issues with my SAI calculation. They'll hold your place in line and call you back when an agent is available. I used this video to see how it works: https://youtu.be/TbC8dZQWYNQ and then went to claimyr.com to set it up. Took about 15 minutes total before I was talking to a real person who fixed my FSA ID issue.
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Seraphina Delan
•Thanks for the suggestion! I'm getting desperate at this point since my school's priority deadline is so close. I'll check out that video and see if it helps me get through to someone.
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Jabari-Jo
•does this actually work? seems sketchy tbh
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Katherine Shultz
This is a technical issue that happens when the verification URL contains special characters that get corrupted in some email clients. Here's what you should do: 1. Forward the verification email to yourself at a different email address (Gmail works well) 2. Open the forwarded email and try that link 3. If that doesn't work, call FSA at 1-800-433-3243 The good news is that while verification is required, your 30-day window won't affect your priority deadline as long as you've already submitted the FAFSA application. The verification is just confirming your FSA ID for future logins, not processing your actual financial aid application.
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Seraphina Delan
•Oh that's a huge relief about the priority deadline! I was so worried. I'll try forwarding the email to my Gmail account now. Thank you so much for explaining!
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Marcus Marsh
am i the only 1 who thinks its ridiculous they STILL haven't fixed these basic technical issues?? spent 3 HOURS on the phone just trying to verify my parents contribution info last week. the whole system is a joke
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Micah Trail
•Totally agree. My sister and I applied on the same day, her SAI was calculated instantly and mine took 3 weeks with no explanation. Called 8 times and got 8 different answers about why.
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Seraphina Delan
UPDATE: Finally got it working! For anyone else having this problem, I forwarded the email to my Gmail like someone suggested, and then used Chrome incognito mode at 1am. The verification link worked perfectly! Now my FSA ID is verified and I can finish my FAFSA application. Thanks everyone for your help!
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Kristin Frank
•Great news! Thanks for sharing what worked - this will help others facing the same issue. Make sure you submit your completed FAFSA at least 3-4 days before your school's priority deadline to allow for any processing delays.
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Marcus Marsh
•lol of course it only works at 1am in incognito mode... totally normal functioning government website 🙄
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Yuki Sato
So glad you got it working! I've been having the same issue for the past week and was starting to panic about my deadline too. Going to try the Gmail forwarding + Chrome incognito + late night combo tonight. Really appreciate you updating the thread with what actually worked instead of just disappearing after getting help!
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