FAFSA

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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

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Based on your responses, here's what I recommend:\n\n1. Reach out to Federal Student Aid directly (the Claimyr service mentioned above can help) to confirm that your federal aid calculation is correct using only your custodial parent's information.\n\n2. Prepare documentation showing your parents' divorce decree and custody arrangement.\n\n3. Request a Professional Judgment review from your school, specifically asking them to consider the fact that your non-custodial parent doesn't contribute to your education costs.\n\n4. Ask for a detailed breakdown of your aid package showing which elements are federal (should only use custodial parent info) versus institutional (might use both parents).\n\n5. Be persistent - sometimes getting to the right person makes all the difference.

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Thank you so much for this detailed plan! I'm going to follow these steps exactly. You've been incredibly helpful.

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Has anyone else noticed that the processed SAI number is COMPLETELY different from what all those online calculators estimated?? Mine was off by like $8000 which is making me think I did something wrong too!!! I'm going crazy trying to figure out why my number is so much higher than expected and what that means for my Pell Grant eligibility!

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The online calculators were primarily based on the old EFC formula, not the new SAI calculation method. The 2024-2025 FAFSA introduced significant formula changes that most online tools haven't fully updated for. Some key differences include how retirement contributions are counted, how multiple student households are calculated, and how business income is assessed. This is why many people are seeing very different numbers than expected. If you're concerned about a significant discrepancy, you might want to contact your school's financial aid office for clarification.

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UPDATE: I found it! Thanks for all the help everyone. I followed the steps about going through the "You" menu and "View and manage my applications" and was able to review everything. Good news is that all my schools are listed correctly and my parent contributor information looks right. My SAI is actually lower than I expected which I guess is good for aid purposes? I feel much better now knowing everything was submitted correctly. Now just waiting on my school... the waiting game continues.

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Great news! Yes, a lower SAI generally means more aid eligibility, so that's definitely good. Glad you were able to find everything and confirm it's all correct. The waiting for school processing is definitely the hardest part, but you've done everything right on your end.

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One strategy that worked for us: have your student email their assigned admissions counselor (not just the financial aid office) explaining that they're very interested in attending but need to see the financial aid package before making a decision. The admissions staff often have more pull with financial aid than parents do, since they're trying to convert their accepted students into enrolled students. When my son did this, two schools expedited his packages within a week. He specifically mentioned other competitive offers in his email (politely), which I think motivated them to get his aid figured out quickly.

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That's brilliant! She does have specific admissions counselors' contact info for about half the schools. I'll have her draft emails tonight emphasizing her strong interest but need for financial information. Did your son include specific details about the competing offers, or just mention he had other options?

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He mentioned having competitive offers from specific schools (naming them) but didn't share dollar amounts. His email was something like: "I've received generous offers from X University and Y College, but [This School] remains one of my top choices. However, I need to compare financial packages before making my final decision. Is there any way to expedite my financial aid award letter?" Keep it professional but create that sense that they might lose a great candidate to another school. Works wonders!

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Just got my son's last award letter today! Took forever but worth the wait - much better package than expected. Here's what worked for us: 1. Called financial aid AND admissions separately (they don't always communicate well internally) 2. Had my son follow up with thank-you emails after each acceptance, mentioning he was waiting on aid info 3. Checked for school-specific financial aid forms beyond FAFSA/CSS (some have additional institutional forms) 4. Requested expedited processing because of approaching deposit deadline Don't give up! The aid is coming, just much later than normal years. And remember you can always appeal offers if they don't meet your needs - we successfully appealed two packages with significant increases.

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Congratulations on getting all your packages! That's so reassuring to hear. I'm going to implement all these strategies immediately. For the appeals, did you need to provide additional documentation beyond what was in the FAFSA? My daughter has a unique financial situation (recent parental job change) that wasn't reflected in the tax returns used for FAFSA.

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Yes, for appeals we provided documentation of the changed circumstances (in our case, medical expenses that weren't reflected in the tax return year). For a job change, get a letter from the new employer stating current salary, or if it's a job loss, documentation of unemployment benefits. Schools have special circumstance forms specifically for situations like yours! They're usually more flexible than you'd expect when there's a significant change after the tax year used for FAFSA.

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I work in a financial aid office, and I can tell you that this issue is extremely common this year. The Department of Education's new FAFSA system is experiencing significant delays with the IRS Data Retrieval Tool. Most students AREN'T receiving follow-up emails confirming successful transfers. Here's what you should do: 1. Log in to your FAFSA and check if your tax information appears populated (you'll see actual numbers in the tax fields) 2. If your SAI (Student Aid Index) calculation has been completed, that's a good sign your tax info was received 3. Contact your school's financial aid office - they can often see on their end if your tax data was successfully imported If after 4 weeks you still see no progress, then you should definitely contact Federal Student Aid directly. The standard processing time has increased from the usual 3-5 days to 2-4 weeks for many applicants this cycle.

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Question: If the application is just showing as "processing" does that mean the tax information hasn't been received yet? My daughter's has been like that for weeks.

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I just got off the phone with Federal Student Aid about this same issue! Apparently there's a HUGE backlog with the IRS Data Retrieval Tool. The agent told me they've had over 3 million transfer requests since January and they're struggling to process them all. She said if it's been more than 3 weeks, we should manually enter our tax info rather than waiting for the transfer to complete. I'm so frustrated with this whole system!!!

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That's really helpful information, thank you! Did they say if manually entering the tax information would cause any issues or delays with processing? I'm wondering if I should just do that instead of waiting longer.

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They said manually entering shouldn't cause any additional delays, but you have to be SUPER careful to enter everything exactly as it appears on your tax forms. If there are any discrepancies it could trigger verification which adds MORE delays. But at this point it might be worth the risk rather than waiting indefinitely for the transfer to happen!

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Has anyone figured out if there's a way to calculate the SAI yourself beforehand? With the old EFC, there were calculators online that could give you a rough estimate. I haven't been able to find anything reliable for the new system, and our family is trying to figure out if certain schools are even worth applying to cost-wise.

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There are a few SAI calculators being developed, but they're not as accurate as the old EFC calculators yet. The College Board has one available with their CSS Profile information, and some financial aid consultants have spreadsheet versions. The challenge is that the new formula has different contribution percentages and treatment of assets compared to the old system. However, if you want a rough estimate, the key factors are: 1. Parents' adjusted gross income (AGI) 2. Student's adjusted gross income 3. Parents' assets (excluding primary home and retirement accounts) 4. Student's assets 5. Family size and number in college For most families, the SAI will be somewhat lower than what your EFC would have been under the old system, especially if you have multiple students in college simultaneously.

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my daughters counsler told us we shouldnt stress about the SAI score anyway bc it isnt the final word. each college has there own formula for how much aid they give u so dont freak out if the SAI seems high

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That's reassuring to hear. I think I'm still adjusting to all the changes from the old system. It feels like they made everything more complicated when they were supposed to be simplifying it!

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