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One additional solution that's worked for many families with this specific tax filing status discrepancy: Ask the financial aid office if they can initiate what's called a "Comment Code 400" resolution. This is a specific code that tells the FAFSA system there's a mismatch between reported tax filing status and IRS records. Many schools can process this correction internally without requiring you to keep calling the Federal Student Aid helpline. The most important thing is submitting that 2022 Tax Return Transcript directly to the school as soon as possible, as that's the documentation they'll ultimately need regardless of which approach they take to fix the issue.
I work in a university financial aid office (not giving specifics for privacy). This is a common issue this year with the new FAFSA. The financial aid office CAN fix this through the verification process, despite what they might be telling you. Ask specifically to speak with a verification specialist, not just a front-desk person. They need to submit a correction through their institution's correction process, not through the standard FAFSA correction method. Bring a copy of the 2022 tax return transcript, and they should be able to resolve it.
i dont understand why they always gotta make things so complicated!!! my brother had to resubmit his whole fafsa last year because of some glitch, ended up getting less money because he missed the priority deadline. the financial aid system is rigged against regular people i swear
UPDATE: Just wanted to share that I followed the advice from this thread and it worked! I emailed all three schools with our confirmation number and SAI score. Two already responded confirming they've manually pulled the FAFSA data. I also used that Claimyr service someone mentioned to reach FSA directly, and they confirmed it was a system interface issue between the federal database and certain state systems. They flagged our application for immediate transmission to schools. Thanks everyone for your help - feeling much less stressed now!
Thanks for the update! I'm going to try the same approach. Did you have to pay anything to use that service to reach FSA?
That's encouraging to hear! Did you find the director's email on the school website or did you have to call to get it? I'm ready to be persistent but want to make sure I'm targeting the right person.
My nephew had a negative SAI too and ended up getting a full ride to his state school! But here's the thing - his roommate ALSO had a negative SAI and got much less aid at the same exact school. Turns out his roommate's parents had a lot of home equity and retirement savings that didn't count on FAFSA but did matter to the school's internal aid formula. So weird how it works!
Gabriel Graham
my roommate tutorsd at the mth center for 3 yrs says matrices are always confusing for everyone. don't stress so much, ur prob doing better than u think
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Drake
Just to follow up - I remembered that some schools also have emergency grants for students at risk of dropping out due to financial or academic issues. Ask your financial aid office if they have retention grants or emergency completion funds. These could potentially cover private tutoring if the free resources aren't sufficient. Every school is different, but it's worth asking!
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Alicia Stern
•Update: I talked to financial aid today and you were right! My school has an "Academic Success Fund" that can cover up to $300 in approved academic support services if I'm at risk of losing my aid eligibility. Thank you so much for this suggestion!
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