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Hassan Khoury

When do schools start sending FAFSA award letters? Applied in January but no responses yet

I'm at my wit's end waiting for financial aid packages! My daughter submitted her FAFSA back on January 12th, and it wasn't processed until March 29th due to all the system delays. She got accepted to 14 schools (super proud mom moment!), but we haven't received a SINGLE official award letter yet. How are we supposed to make a decision by May 1st deposit deadline with no financial information?? I've checked her student portals obsessively every day, called 4 of her top choice financial aid offices, and they all just say "we're working through the backlog" or "please be patient." One private school did email a "preliminary aid estimate" after we submitted their CSS Profile, but it was missing merit scholarship info and basically useless for making a final decision. Has anyone started receiving actual award letters? Which schools? I'm particularly interested in state universities in the Northeast and small liberal arts colleges if your kids applied to those. Just trying to gauge if we're being unusually delayed or if EVERYONE is still waiting. I'm getting seriously worried she'll have to commit somewhere without knowing what she'll actually pay! Thanks in advance to this amazing community - you've been lifesavers during this stressful process.

My son has received award letters from 3 out of 8 schools so far. Boston College came first (April 11), then UMass Amherst (April 15), and just yesterday we got Sacred Heart. Nothing from his other schools yet. We submitted FAFSA on January 3 and got processed March 12, so on a similar timeline to you. The financial aid offices told us they're prioritizing accepted students who have indicated strong interest in attending. Has your daughter responded to acceptance letters or attended admitted student events? That might bump her up in the queue. Also check if the schools use a separate portal specifically for financial aid - sometimes those notifications don't appear in the main student portal.

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Hassan Khoury

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Thank you for this info! She has attended virtual events for 4 schools and an in-person day at her top choice. I didn't realize responding to acceptances might affect aid letter timing - she only formally replied to 2 so far. I'll have her send those "interested" emails to the other top choices right away. Did your Boston College package include merit aid or just need-based? That's one of her options too.

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Benjamin Kim

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u should call n email every school rn!!!! my cousin had to email the financial aid ppl like 5 times before they sent her package. some schools r just slow af and forget ppl. be persistant!!

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Hassan Khoury

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We've called her top 4 schools already, but maybe we're being too polite? I don't want to be annoying, but you're right that the squeaky wheel gets the grease. I'll try following up with emails too. Thanks!

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Financial aid counselor here. This year is unprecedented with the FAFSA delays, and most institutions are running 4-6 weeks behind their normal award letter schedules. A few important points: 1. Schools legally cannot require a deposit without providing financial aid information, so if the May 1 deadline approaches and you still don't have packages, contact admissions about extensions. Most schools are being flexible this year. 2. Merit scholarships are often processed separately from need-based aid, which might explain why that preliminary estimate was incomplete. 3. Public universities are generally experiencing longer delays than private schools due to larger applicant pools and state-specific verification requirements. 4. CSS Profile schools can often provide estimates faster since they have additional data not dependent on the FAFSA processing. Prioritize following up with her top choice schools and explicitly mention the May 1 deadline in your communications. Be persistent but professional.

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Hassan Khoury

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This is incredibly helpful information! I didn't realize schools can't legally require deposits without providing aid info - that gives me some leverage. One question: for schools that requested verification documents, should those be submitted even if we haven't received an official verification request through the FAFSA system? My daughter's still showing as "processed" but not "verified" on studentaid.gov.

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We FINALLY started getting award letters last week after months of waiting!!! My twin boys applied to 12 schools each (yes, 24 applications... RIP my sanity and bank account). They both had their FAFSAs processed in early March. So far we've gotten 7 award letters - all from private schools. ZERO from the public universities yet, which matches what the financial aid counselor said above. The annoying thing is the packages are ALL DIFFERENT in how they present the information. Some break down grants vs loans clearly, others just show a bottom line "estimated cost" that doesn't explain what's gift aid vs loans. It's infuriating! I've been making my own spreadsheet to compare them fairly. If you want, I can share the template I'm using once you start getting packages. It helps identify which offers are actually better beyond the flashy "we're giving you $X in aid!" that sometimes includes massive loans.

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Hassan Khoury

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I would LOVE your spreadsheet template! That sounds incredibly helpful. And congrats on getting some packages finally! Did you do anything specific to prompt them, or did they just start arriving? Did they come via email, regular mail, or student portal? I'm checking everywhere multiple times daily.

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Most came through student portals with email notifications to check the portal. Only one (Northeastern) sent a physical package. I'll DM you my spreadsheet template! And yes, I absolutely bothered them - called each one at least twice and had my boys email their admissions counselors directly saying they were very interested but needed to see aid offers before deciding.

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Sarah Ali

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my son got a full ride at state u after i made a huge fuss. the financial aid office kept giving us the runaround saying they were backed up due to FASFA delays. i finally lost it and demanded to speak to the director. turns out his application had been "stuck" in their system since february!!! they fast-tracked it and we had the package 3 days later. sometimes u gotta be the bad guy. schools are drowning in applications and unless ur kid is a recruited athlete or legacy, ur just a number to them.

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Ryan Vasquez

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This isn't necessarily good advice. I work in higher ed (not financial aid), and while being persistent is important, being rude or "making a fuss" can sometimes backfire. Each institution handles their aid process differently, and they're genuinely overwhelmed this year with the FAFSA delays. Polite persistence is the best approach.

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Sarah Ali

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easy 2 say when ur on the inside! after waiting 3 months and getting nowhere with "polite" i had to get real. not saying be a jerk but be firm and dont accept vague answers about "processing". ask for specific timelines and followup dates.

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Avery Saint

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I was in your exact situation last week and was going crazy trying to reach the financial aid offices at my daughter's top schools. After dozens of disconnected calls and being on hold for hours, I finally tried using Claimyr to get through to several of them. It's this service that calls the financial aid offices and connects you once they reach a human - saved me from spending my entire day on hold. Using their service, I was able to speak with four different financial aid offices in one afternoon. Two schools told me they were still processing her file, but the other two said they would expedite her package after I explained our situation. We received both packages within 48 hours. If you're struggling to get through on the phones, I'd recommend checking out claimyr.com - they have a video demo at https://youtu.be/TbC8dZQWYNQ that shows how it works. Made a huge difference for us in finally getting answers.

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Hassan Khoury

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I've never heard of this service but I'm definitely going to check it out! The hold times have been INSANE - I waited 1 hour 40 minutes yesterday just to be disconnected when they finally transferred me. So frustrating! Thanks for the recommendation.

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Taylor Chen

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My daughter is also still waiting on most of her financial aid packages. Out of 7 schools, we've only received 2 so far. The most frustrating part is that her dream school (high-ranked private university) sent an email saying they need additional verification documents, but when we called to ask exactly what they needed, no one could give us a straight answer. The whole system feels broken this year. I've been hearing that schools with May 1st deposit deadlines might extend them to May 15th because of the FAFSA delays. Has anyone heard this officially from their schools?

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Yes, many institutions are already announcing May 15th extensions, though not all will do this automatically. If your daughter's top choice schools haven't announced extensions, I recommend emailing both admissions and financial aid offices directly requesting an extension due to missing financial information. Most schools will accommodate these requests given the circumstances this year, even if they haven't made a blanket policy change.

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One strategy that worked for us: have your student email their assigned admissions counselor (not just the financial aid office) explaining that they're very interested in attending but need to see the financial aid package before making a decision. The admissions staff often have more pull with financial aid than parents do, since they're trying to convert their accepted students into enrolled students. When my son did this, two schools expedited his packages within a week. He specifically mentioned other competitive offers in his email (politely), which I think motivated them to get his aid figured out quickly.

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Hassan Khoury

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That's brilliant! She does have specific admissions counselors' contact info for about half the schools. I'll have her draft emails tonight emphasizing her strong interest but need for financial information. Did your son include specific details about the competing offers, or just mention he had other options?

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He mentioned having competitive offers from specific schools (naming them) but didn't share dollar amounts. His email was something like: "I've received generous offers from X University and Y College, but [This School] remains one of my top choices. However, I need to compare financial packages before making my final decision. Is there any way to expedite my financial aid award letter?" Keep it professional but create that sense that they might lose a great candidate to another school. Works wonders!

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Just got my son's last award letter today! Took forever but worth the wait - much better package than expected. Here's what worked for us: 1. Called financial aid AND admissions separately (they don't always communicate well internally) 2. Had my son follow up with thank-you emails after each acceptance, mentioning he was waiting on aid info 3. Checked for school-specific financial aid forms beyond FAFSA/CSS (some have additional institutional forms) 4. Requested expedited processing because of approaching deposit deadline Don't give up! The aid is coming, just much later than normal years. And remember you can always appeal offers if they don't meet your needs - we successfully appealed two packages with significant increases.

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Hassan Khoury

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Congratulations on getting all your packages! That's so reassuring to hear. I'm going to implement all these strategies immediately. For the appeals, did you need to provide additional documentation beyond what was in the FAFSA? My daughter has a unique financial situation (recent parental job change) that wasn't reflected in the tax returns used for FAFSA.

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Yes, for appeals we provided documentation of the changed circumstances (in our case, medical expenses that weren't reflected in the tax return year). For a job change, get a letter from the new employer stating current salary, or if it's a job loss, documentation of unemployment benefits. Schools have special circumstance forms specifically for situations like yours! They're usually more flexible than you'd expect when there's a significant change after the tax year used for FAFSA.

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