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Just wanted to update everyone! My ex checked this morning and the tax information magically appeared! It looks like it did eventually link automatically through the IRS DRT tool, even though it initially said it couldn't. We're so relieved - the SAI calculation is now complete and everything looks correct. Thanks for all the advice!
Great news! This is exactly how the system is supposed to work. Glad it resolved itself without you having to contact FSA directly.
man i wish id seen this thread last week!! spent like 3 hours trying to figure out why my wifes tax info disappeared from our daughters fafsa. ended up starting over completely and lost all our previous info. the whole system is trash tbh
Oh no, that's awful! I was worried we'd have to start over too. Did you end up getting it all submitted correctly?
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Rita Jacobs
This is definitely one of the recognized issues with the new FAFSA system. The good news is that you can verify the official status by looking at the
Darcy Moore
Thank you, this is incredibly helpful! I just checked and the processed date is indeed after our last correction (we had to fix a small issue with our W-2 reporting). I feel much better now knowing that the system is working as it should, even if the communication is confusing.
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Val Rossi
This exact thing happened to me with my son's applications! It was driving me CRAZY. Turns out the problem wasn't his birthdate at all - it was because his high school had submitted his name to the FAFSA system with his middle name included, but we were applying with just his first and last name. Once we added his middle name exactly as the high school had it, the system accepted everything. Maybe check with your daughter's high school counselor to see how they submitted her info to the FAFSA system?
What a weird glitch! I would never have thought to check with her high school. I'll definitely reach out to her counselor tomorrow. Her school did some kind of batch submission of senior data to FAFSA last fall, so this could definitely be the issue.
Any luck resolving this? One other thing to check - make sure the parent info (your name, SSN, etc.) is entered EXACTLY the same on both the 2023-2024 and 2024-2025 forms. Sometimes these validation errors happen because of parent data mismatches, not student information.
Update: We got it resolved! It turned out to be the craziest thing - her high school had recorded her birth month incorrectly in their system (they had March instead of May). When they sent the batch data to the federal student aid system, it created this conflict. I had to have her high school update their records, then wait 48 hours, and finally the 2023-2024 FAFSA went through. Thanks everyone for your help!
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I'm confused about how everyone's submitting FAFSA so early. Aren't we supposed to wait until we have our taxes done for the year? I'm still waiting to file mine. Am I behind the curve here?
Yuki Tanaka
•For the 2024-2025 academic year, FAFSA is using tax information from 2022 (the "prior-prior year"), not 2023 taxes. This change was made a few years ago to make it easier for families to complete the FAFSA earlier. For the 2025-2026 academic year, you'll use 2023 tax information. So you're not behind for next year's FAFSA, but if you're trying to get aid for this coming fall, you should submit ASAP as many schools have priority deadlines in February/March.
Ohhh that makes so much more sense! Thank you for clearing that up. I was totally confused and thought I was way behind.
Adding to the helpful advice here - while adding W&M won't impact your daughter's existing FAFSA submissions, it's worth noting that W&M calculates their Student Aid Index (SAI, formerly EFC) using both the FAFSA and the CSS Profile. If you haven't submitted the CSS Profile to W&M yet, you should do that immediately, as their institutional aid calculations rely heavily on it. Also, after adding W&M to the FAFSA, I'd recommend emailing their financial aid office directly to confirm they received her information. Include her full name and student ID in the email. This creates a paper trail and helps ensure nothing falls through the cracks during their busy season.
Ethan Wilson
•Oh shoot - I completely forgot about the CSS Profile! Thanks for the reminder. We'll need to submit that right away too. And great tip about emailing the financial aid office directly - I wouldn't have thought to do that.
Happy to help! And one last tip: W&M sometimes has supplemental financial aid forms on their own portal that aren't part of FAFSA or CSS Profile. Once you've submitted both, check her applicant portal for any additional requirements.
Jasmine Quinn
lol welcome to fafsa hell we all live here now
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Hannah Flores
UPDATE: I finally got through to someone at FSA using that Claimyr service (totally worth it btw). Turns out there was a mismatch between my dad's reported income and what they had on file from the IRS. The weird thing is we used the data transfer tool so it should have matched automatically! The agent manually noted the correction and said processing should resume within 3-5 business days. Just wanted to update in case anyone else runs into this problem!
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Victoria Charity
•That's a common issue this year - the Data Retrieval Tool is pulling the right numbers, but the system is sometimes comparing it to the wrong year's tax data. Glad you got it sorted out! Make sure you keep checking your status because occasionally they need additional verification after the first issue is resolved.
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