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This exact thing happened to me with my son's applications! It was driving me CRAZY. Turns out the problem wasn't his birthdate at all - it was because his high school had submitted his name to the FAFSA system with his middle name included, but we were applying with just his first and last name. Once we added his middle name exactly as the high school had it, the system accepted everything. Maybe check with your daughter's high school counselor to see how they submitted her info to the FAFSA system?
Any luck resolving this? One other thing to check - make sure the parent info (your name, SSN, etc.) is entered EXACTLY the same on both the 2023-2024 and 2024-2025 forms. Sometimes these validation errors happen because of parent data mismatches, not student information.
Update: We got it resolved! It turned out to be the craziest thing - her high school had recorded her birth month incorrectly in their system (they had March instead of May). When they sent the batch data to the federal student aid system, it created this conflict. I had to have her high school update their records, then wait 48 hours, and finally the 2023-2024 FAFSA went through. Thanks everyone for your help!
Why does the FAFSA website ALWAYS have issues right around deadline time? It's almost like they WANT students to miss out on financial aid. Been dealing with this garbage system for 3 years now. Every single year, same story, different error messages. 🙄
You're not wrong. The system definitely gets overloaded during peak periods. That's why I always recommend students submit at least 3-4 weeks before priority deadlines. Even with a perfect system, last-minute technical issues can happen.
Easy to say "submit early" but some of us need our parents' final tax info and they always wait till the last minute to get their documents together. Not everyone has perfectly organized families!
UPDATE: I tried the incognito mode + phone hotspot suggestion from @profile3 and IT WORKED!! Got past the error screen and was able to complete my entire application! For anyone else having this issue - definitely give this solution a try. Thank you all so much for the help!
So glad it worked for you too! No idea why that specific combination fixes it, but I've told several friends with the same issue and it's worked for most of them. Weird tech problems require weird solutions I guess!
the whole fafsa system is such garbage this year!!! they remove questions without telling anyone, the website crashes constantly, and when you finally submit everything they take FOREVER to calculate your SAI. i submitted in JANUARY and still don't have a final SAI number. how are we supposed to make college decisions like this???
Completely agree. The rollout of the simplified FAFSA has been nothing short of disastrous. They weren't ready for the launch, and students are suffering the consequences. All the promised "simplification" has just created more confusion and technical problems.
EXACTLY!!! and colleges cant even see half the applications that WERE submitted successfully. my daughter might lose scholarships because of their incompetence!!
Just wanted to update and thank everyone for the helpful responses! I contacted my daughter's financial aid office directly and they confirmed that the scholarship question was indeed removed from the new FAFSA. They also said that since her scholarship was non-taxable and paid directly to the school, there's nothing additional we need to report. Such a relief! They mentioned they're getting tons of calls about "missing questions" from people familiar with the old FAFSA format.
UPDATE FOR EVERYONE: The Department of Education just announced yesterday that they're aware of this notification glitch and are working on a fix. According to their statement, applications that appear complete when you log in ARE actually complete in their system, and the notifications can be ignored. They expect to resolve the issue within 2 weeks. In the meantime, they recommend checking your actual application status by logging in rather than relying on the automated notifications.
Thank you so much for this update! That's a huge relief. I did try clicking through each section again like someone suggested above, and I made sure to hit the final submit button. Fingers crossed the notifications stop soon - they're giving me serious anxiety!
UPDATE: Problem solved! After manually going through every section again and hitting the final submit button (which I had missed before), the system finally acknowledged everything as complete. The notifications stopped after about 24 hours, and we received our SAI calculation this morning. For anyone else experiencing this - make sure you hit that final submit button after the IRS data retrieval, even if all sections show complete with green checkmarks!
Thanks for updating! Just went back and found that final submit button too. This whole system is so poorly designed smh
Rita Jacobs
This is definitely one of the recognized issues with the new FAFSA system. The good news is that you can verify the official status by looking at the
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Darcy Moore
Thank you, this is incredibly helpful! I just checked and the processed date is indeed after our last correction (we had to fix a small issue with our W-2 reporting). I feel much better now knowing that the system is working as it should, even if the communication is confusing.
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