Update on my situation - got the SSN fixed! Called back this morning, asked for Tier 2 support like someone suggested, and they fixed it immediately. The agent said it should update in 3-5 days in the system. FYI they said this is happening because the system isn't correctly transferring contributor information from the IRS data retrieval tool.

UPDATE: I called this morning, asked specifically for Tier 2 support, and got someone who knew exactly what I was talking about! She said they've had tons of these cases and submitted a correction request for my spouse's SSN. She gave me a confirmation number and said it should be fixed in the system within 3-5 business days. She also mentioned they're working on a system update to fix this glitch for everyone affected. Thank you all for your help!!

One important thing no one mentioned: if your school's financial aid priority deadline is approaching, send an email to your financial aid office with your daughter's name, student ID (if she has one), and brief explanation about the birthdate correction. Request that they flag her application as "in process" rather than incomplete. Many schools will honor their priority deadlines if they know corrections are in progress. I work with college-bound students and this saves many families from missing out on institutional aid.

my daughters correction finally went thru yesterday and we submited it april 2nd. so ya... not fast

Just want to follow up on the divorce situation since that seems to be a major sticking point: the FAFSA's definition of "contributor" is very specific and often confuses people. The actual rule is: - If parents are divorced/separated, you report information ONLY for the parent you lived with more during the past 12 months - If you lived with both equally, then you report the parent who provided more financial support - Child support and alimony ARE counted as income for the parent who receives it - If your custodial parent is remarried, your step-parent's information MUST be included The most common mistake is including information from both biological parents when divorced, which causes verification flags. The system is designed to only collect data from the household you actually live in, not both parents.

whatever you do DONT miss the priority deadline for your schools!!! my son did last year and lost out on like $4000 in institutional grants even though his fafsa eventually went through. some schools are super strict about those dates!!

my cousin had this problem and it turned out his application was actually incomplete even though he thought he was done! the FAFSA website is THE WORST. make sure you've actually completed everything before freaking out about the signature.

Hey did you get this resolved? I had a similar issue and realized I needed to complete the "Agreements" section first before I could sign and submit. Just checking if you were able to submit your application!

I remember when I was applying for college back in 2017, we didn't have this SAI thing at all! We had EFC instead. The entire system keeps changing every few years and honestly it just makes everything more confusing for families. I spent weeks trying to figure out my brother's financial aid stuff last year because everything was different from when I applied. Why can't they just make a simple system that tells you exactly what you'll get??

You're right that the change from EFC to SAI has been confusing for many families. The good news is that negative SAI numbers are generally more straightforward to interpret than the old EFC system. The change was actually intended to make aid eligibility clearer and expand Pell Grant access. But your frustration is completely valid - the financial aid system should be more transparent about outcomes!