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I work in a financial aid office, and I can tell you that this issue is extremely common this year. The Department of Education's new FAFSA system is experiencing significant delays with the IRS Data Retrieval Tool. Most students AREN'T receiving follow-up emails confirming successful transfers. Here's what you should do: 1. Log in to your FAFSA and check if your tax information appears populated (you'll see actual numbers in the tax fields) 2. If your SAI (Student Aid Index) calculation has been completed, that's a good sign your tax info was received 3. Contact your school's financial aid office - they can often see on their end if your tax data was successfully imported If after 4 weeks you still see no progress, then you should definitely contact Federal Student Aid directly. The standard processing time has increased from the usual 3-5 days to 2-4 weeks for many applicants this cycle.
Question: If the application is just showing as "processing" does that mean the tax information hasn't been received yet? My daughter's has been like that for weeks.
I just got off the phone with Federal Student Aid about this same issue! Apparently there's a HUGE backlog with the IRS Data Retrieval Tool. The agent told me they've had over 3 million transfer requests since January and they're struggling to process them all. She said if it's been more than 3 weeks, we should manually enter our tax info rather than waiting for the transfer to complete. I'm so frustrated with this whole system!!!
That's really helpful information, thank you! Did they say if manually entering the tax information would cause any issues or delays with processing? I'm wondering if I should just do that instead of waiting longer.
They said manually entering shouldn't cause any additional delays, but you have to be SUPER careful to enter everything exactly as it appears on your tax forms. If there are any discrepancies it could trigger verification which adds MORE delays. But at this point it might be worth the risk rather than waiting indefinitely for the transfer to happen!
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Has anyone figured out if there's a way to calculate the SAI yourself beforehand? With the old EFC, there were calculators online that could give you a rough estimate. I haven't been able to find anything reliable for the new system, and our family is trying to figure out if certain schools are even worth applying to cost-wise.
There are a few SAI calculators being developed, but they're not as accurate as the old EFC calculators yet. The College Board has one available with their CSS Profile information, and some financial aid consultants have spreadsheet versions. The challenge is that the new formula has different contribution percentages and treatment of assets compared to the old system. However, if you want a rough estimate, the key factors are: 1. Parents' adjusted gross income (AGI) 2. Student's adjusted gross income 3. Parents' assets (excluding primary home and retirement accounts) 4. Student's assets 5. Family size and number in college For most families, the SAI will be somewhat lower than what your EFC would have been under the old system, especially if you have multiple students in college simultaneously.
my daughters counsler told us we shouldnt stress about the SAI score anyway bc it isnt the final word. each college has there own formula for how much aid they give u so dont freak out if the SAI seems high
That's reassuring to hear. I think I'm still adjusting to all the changes from the old system. It feels like they made everything more complicated when they were supposed to be simplifying it!
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my roomate had this happen and it took like 4 days i think? but that was in november when not as many people were submitting. depends on how busy the dept of education is i guess
This is a good point. Processing times do tend to increase during peak periods like right before major deadlines. The Department of Education prioritizes different types of corrections, but system volume definitely impacts overall turnaround time.
Just a follow-up suggestion: While you're waiting for processing, document everything. Take screenshots of your correction submission confirmation, save any emails about the correction, and note the date and time you submitted the fix. This documentation can be crucial if you need to appeal any decisions related to priority deadlines. Most schools have appeal processes for situations exactly like yours where students made good-faith efforts to meet deadlines but encountered system issues.
That's really smart advice. I just went back and took screenshots of everything including the email notification and my correction submission. Thank you!
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anyone else notice how SLOW the site is? takes like 10 seconds to load between pages sometimes
Mine crashed completely during the tax info section and I had to start all over! Lost an hour of work. The IRS Data Retrieval Tool failed twice before finally working.
For future reference, here are some navigation tips for the 2025-2026 FAFSA form: 1. Use the Save & Exit method to refresh navigation 2. Click on the text labels in the sidebar instead of icons 3. Use the progress indicators at the top to jump between sections 4. Clear your browser cache if experiencing persistent issues 5. The mobile version sometimes works better for navigation than desktop 6. Take screenshots of completed sections as backup Also, once you've submitted, keep your confirmation number. If you need to make corrections later, you'll use the "Correct Your FAFSA" option, which is more straightforward than the initial application navigation.
This is incredibly helpful, thank you! I've taken screenshots of everything now just in case. The form is finally complete and submitted with the correct address. What a relief!
Victoria Stark
One strategy that worked for us: have your student email their assigned admissions counselor (not just the financial aid office) explaining that they're very interested in attending but need to see the financial aid package before making a decision. The admissions staff often have more pull with financial aid than parents do, since they're trying to convert their accepted students into enrolled students. When my son did this, two schools expedited his packages within a week. He specifically mentioned other competitive offers in his email (politely), which I think motivated them to get his aid figured out quickly.
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Hassan Khoury
•That's brilliant! She does have specific admissions counselors' contact info for about half the schools. I'll have her draft emails tonight emphasizing her strong interest but need for financial information. Did your son include specific details about the competing offers, or just mention he had other options?
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Victoria Stark
•He mentioned having competitive offers from specific schools (naming them) but didn't share dollar amounts. His email was something like: "I've received generous offers from X University and Y College, but [This School] remains one of my top choices. However, I need to compare financial packages before making my final decision. Is there any way to expedite my financial aid award letter?" Keep it professional but create that sense that they might lose a great candidate to another school. Works wonders!
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Keith Davidson
Just got my son's last award letter today! Took forever but worth the wait - much better package than expected. Here's what worked for us: 1. Called financial aid AND admissions separately (they don't always communicate well internally) 2. Had my son follow up with thank-you emails after each acceptance, mentioning he was waiting on aid info 3. Checked for school-specific financial aid forms beyond FAFSA/CSS (some have additional institutional forms) 4. Requested expedited processing because of approaching deposit deadline Don't give up! The aid is coming, just much later than normal years. And remember you can always appeal offers if they don't meet your needs - we successfully appealed two packages with significant increases.
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Hassan Khoury
•Congratulations on getting all your packages! That's so reassuring to hear. I'm going to implement all these strategies immediately. For the appeals, did you need to provide additional documentation beyond what was in the FAFSA? My daughter has a unique financial situation (recent parental job change) that wasn't reflected in the tax returns used for FAFSA.
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Keith Davidson
•Yes, for appeals we provided documentation of the changed circumstances (in our case, medical expenses that weren't reflected in the tax return year). For a job change, get a letter from the new employer stating current salary, or if it's a job loss, documentation of unemployment benefits. Schools have special circumstance forms specifically for situations like yours! They're usually more flexible than you'd expect when there's a significant change after the tax year used for FAFSA.
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