FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Isabella Tucker

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ooh also i just remembered the worst part - make sure u dont count ur retirement savings in the assests - thats a HUGE mistake alot of ppl make. they only care about cash, regular investment accounts, and real estate thats NOT your primary home

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Max Knight

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Thank you! Someone else mentioned that too - I definitely would have included retirement accounts if I hadn't asked. The instructions really should make this clearer.

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Lucy Lam

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One more important clarification: when listing current investments, remember this includes: - Real estate (except the home you live in) - Trust funds - UGMA/UTMA accounts - 529 college savings plans - Money market funds - Mutual funds - Certificates of deposit - Stocks and bonds But does NOT include: - Retirement plans (401k, pension funds, annuities, IRAs) - Life insurance - Your primary residence The SAI (Student Aid Index) calculation hits non-retirement investments much harder than cash savings, so accurate reporting is critical.

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Max Knight

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This is extremely helpful. I have a rental property and wasn't sure if that should be included, but now I know it should. Really appreciate the detailed breakdown!

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Ella Lewis

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One thing no one mentioned yet - with PLUS loans, even though they're in your name, your daughter can take over payments after graduation if she wants to help out. They remain legally your responsibility, but many families have arrangements where the student makes the payments. Just make sure you're on the same page about expectations.

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Hunter Edmunds

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That's actually our plan - we're covering the first two years completely, and then she'll help with payments after graduation. Good to know this is common practice with other families too!

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Alexis Renard

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Based on all the information you've shared - stable income but modest emergency fund, 5-7 year repayment timeline, and good but not exceptional credit - I would recommend a hybrid approach: 1. Start with a smaller private loan (perhaps $5,000-8,000) at the best fixed rate you can secure with your husband as the primary applicant (using his 780 score). 2. Use PLUS loans for the remaining $10,000-13,000 to ensure you have federal protections for the majority of your debt. This gives you the best of both worlds - some interest savings from the private portion while maintaining federal safeguards for most of the obligation. It also lets you compare both systems firsthand before making decisions about future years of funding.

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Hunter Edmunds

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This is brilliant! I think we'll do exactly that. We can probably get a decent fixed rate with my husband's credit score for a portion, and keep the federal protections for the rest. Thanks so much for taking the time to provide such thoughtful advice!

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Nia Wilson

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Just to clarify for everyone: The 2025-2026 FAFSA now includes the Student Aid Index (SAI) which replaced the old Expected Family Contribution (EFC). When reporting parent income, retirement contributions and distributions have specific guidelines. Contributions to retirement accounts generally don't affect your SAI calculation, while qualified distributions used for education expenses are treated differently from other withdrawals. The specific rule the OP needs to focus on is that income from retirement accounts shouldn't be reported as additional income if it was already counted in the AGI on the tax return.

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AstroAce

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This is exactly why this process is so frustrating! How is a 17-year-old supposed to understand all these tax and retirement details? Most adults don't even understand this stuff. The form should be way more clear about what to include and what not to include.

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Luca Russo

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UPDATE: I was finally able to submit my correction today! The error message went away after 4 days. For anyone else dealing with this issue - just keep checking back every day. Now I'm just nervously waiting to see how much my SAI changes and if it will arrive in time for my school's aid packaging. Thanks everyone for your help and advice!

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Carmen Vega

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Great news! The correction typically takes another 3-5 days to process. Once that's complete, you'll receive an updated SAI. Remember to download your corrected Student Aid Report and notify your schools about the update.

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Luca Russo

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Will do! I already sent emails to my top three schools letting them know about the correction. Fingers crossed this all works out!

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Geoff Richards

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oh & make sure u understand the diff between subsidized vs unsubsidized loans!! subsidized = govt pays interest while ur in school, unsubsidized = interest accrues the whole time (MUCH more expensive in the long run

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Hazel Garcia

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As you're evaluating offers, also pay attention to the ENTIRE cost of attendance. Some schools in expensive cities have much higher living costs than schools in rural areas. A school offering slightly less aid might actually be more affordable if it's in a lower-cost area. Looking at just the tuition number doesn't tell the whole story. And if you have specific questions about your aid package at any school, don't hesitate to call their financial aid office directly. They can often explain details that aren't clear in the letters.

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Chloe Delgado

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I've been helping families with FAFSA issues for years, and this new system has been particularly problematic. Here's what I recommend: 1. Completely log out of the studentaid.gov website 2. Clear your browser cache and cookies 3. Log back in with your FSA ID (parent) 4. Go to "I'm a Parent" section and verify your profile is complete 5. Then have your son log in with his FSA ID 6. Start a brand new FAFSA application (do not use the correction feature) 7. When you reach the "Parent Information" section, make sure your son properly transfers access to you The key is making sure both FSA IDs are properly linked in the system. The new FAFSA has a contributor model where the student must explicitly request parent contribution rather than just having parents fill out sections themselves. If this doesn't work, call Federal Student Aid directly - though be prepared for long wait times.

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Charlie Yang

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Thank you for these detailed steps! I didn't realize there was a specific "I'm a Parent" section I needed to complete first. That might be what we're missing. We'll try this approach tonight.

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Charlie Yang

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UPDATE: We finally got it working! It was a combination of issues. First, we needed to use Firefox instead of Chrome as someone suggested. Second, my son had accidentally clicked the "homeless or self-supporting" box which made the system think he was independent even though he answered dependent on other questions. Finally, I had to complete my FSA ID profile completely before starting his application. For anyone else facing this issue - check EVERY dependency status question carefully and try a different browser! Thank you all for your help - his SAI finally calculated correctly and we can see the entire aid package now. What a relief!

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ApolloJackson

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So glad you got it fixed! The new FAFSA system is really sensitive to those special circumstance questions.

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Isabella Russo

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Excellent news! This is exactly why we tell families to review every question carefully. The new system seems to give precedence to certain independence criteria even when other answers indicate dependent status. Thanks for updating us!

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