FAFSA

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FAFSA birth year glitch creating endless loops - DoE has no timeline for fix

I'm losing my mind with this stupid FAFSA application! Called the Department of Education this morning about the birth year glitch where it keeps cycling me back to the same page no matter what I enter. Waited on hold for 47 minutes only to have some rep tell me they're "aware of the issue" but have ZERO idea when it'll be fixed. Anyone else stuck in this loop? My daughter's priority deadline for her dream school is in 3 weeks and I'm panicking that she'll miss out on aid packages because of this technical nonsense. Has anyone found a workaround?

I had this same birth year loop problem and I think I accidentally made it worse? I tried creating a new FSA ID thinking that might help, but now my application shows BOTH accounts linked to it somehow and I'm completely locked out. Has anyone dealt with something similar? The verification system seems completely broken this year. I regret not applying back in October when it first opened.

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Oh no, creating a second FSA ID can definitely cause problems! The system flags it as potential identity fraud. You'll need to call and specifically ask for the FSA ID recovery team. They can help untangle multiple accounts, but you'll need to verify your identity with pretty extensive documentation. They might ask for your previous tax returns, so have those ready.

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UPDATE: Just wanted to let everyone know that after trying all the suggestions here, I FINALLY got past the birth year loop! What worked for me was: 1. Waiting until after the weekend patch the advisor mentioned 2. Using Firefox in private browsing mode 3. Manually typing my birth date instead of using dropdowns 4. Completing that section early morning (around 6am) I'm now able to continue with the application! I also contacted my daughter's school financial aid office and they were super understanding, gave her a 2-week extension on the priority deadline. Thanks everyone for your help!!

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congrats!! still stuck in the loop myself but gonna try your exact steps tomorrow morning!

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Thats amazing! There's hope for the rest of us ๐Ÿ˜…

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2025-2026 FAFSA takes less time than expected - any catch I'm missing?

Just finished the FAFSA for my daughter's sophomore year (2025-2026) in about 10 minutes flat - and she managed hers in just 5! After last year's absolute train wreck (6 weeks of technical glitches, verification hell, and multiple phone calls), I'm suspicious something's wrong. Did we miss sections? The simplified form seemed TOO simple. Has anyone else completed theirs this quickly or should I go back and double-check everything? I'm worried we'll get flagged for verification again if we rushed through too fast. The SAI calculator gave us a preliminary number, but it seems higher than I expected based on our income.

I'm freaking out because I completed ours in like 8 minutes but it's been 3 days and we still don't have an SAI!!! Did yours show up right away?? The status just says "processing" but no timeline or explanation! Should I call someone? Who do I even call?? Is this normal now???

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Give it some time! Ours took a full day even though the system is faster now. If it's still stuck after a week, then start worrying.

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If you need to call FSA, good luck getting through on your own. After being disconnected 6 times, I used Claimyr to connect with an agent. Their site (claimyr.com) has a video demo showing how it works. It was such a relief to actually talk to someone who could check my application status in real time.

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UPDATE: We got our final SAI this morning and I just want to thank everyone for calming my nerves! I was definitely being paranoid after last year's disaster. Our final number is slightly different from the estimate (a bit lower actually, which is great). The simplified form really is working as designed. For anyone else coming from last year's nightmare experience - yes, it really is supposed to be this easy now!

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That's great news! The system improvements are working as intended. If your SAI ended up lower than the initial estimate, they might have applied additional adjustments during final processing. Enjoy the simplicity - it's been a long time coming!

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Ur lucky!! hope u dont get verification later... thats when the real headache starts!!

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FAFSA data received by UW System school but 2025-2026 financial aid award still blank - progress?

Has anyone else noticed their kid's university portal finally showing a 2025-2026 Financial Aid Award section? My daughter's UW-Milwaukee account just updated with a clickable link for next year's awards, but when we click it, everything's still blank. At least it's progress after months of nothing! The FAFSA was submitted back in January (what a nightmare that was), and we received our SAI score about 3 weeks ago. I'm assuming this means her FAFSA data has finally made it to the school's system? I'm trying not to get too excited since there's no actual award info yet, but it feels like we're finally moving forward. Anyone else with kids in the UW System seeing the same thing? Or better yet, has anyone's award amounts actually populated yet?

Mei Wong

Author

Just wanted to share a happy update - our daughter's financial aid package populated this morning! About 5 days after the link first appeared. Got a decent Pell Grant amount and some work-study. Still waiting on the Wisconsin Grant amount to show up, but the big federal pieces are there. For anyone still waiting, hang in there!

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That's fantastic news! Yes, state grants often come in a separate wave. The Wisconsin Grant typically shows up 7-10 days after the federal aid components. Glad to hear things are moving along for your family!

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My nephew had the same thing at UW-Parkside, blank link for two weeks then suddenly the full aid package appeared. He had to accept each part individually tho and almost missed the deadline because the email went to spam! Tell your kids to check spam folders for anything from the financial aid office!

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Mei Wong

Author

Oh that's a great reminder! I'll have her check her spam folder right now.

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FAFSA signature verification loop - emails conflict with completion status

I'm about to lose my mind with this signature verification loop on my FAFSA! Two days ago I completed everything, then got an email saying my SAI couldn't be calculated because of a 'missing signature.' My mom logged back in and hit 'sign and submit' AGAIN (even though she definitely did this already the first time). Then the website showed the 'Congratulations, you've completed your FAFSA!' page with the confetti animation and everything. But this morning I got ANOTHER email saying it still needs a signature?? The studentaid.gov website shows my application as 'completed' but these emails keep coming. I've tried calling the support number 5 times (disconnected every time), email (no response after 48 hours), and the live chat is just a stupid bot that doesn't understand my question. Has anyone dealt with this glitch before? My financial aid deadline is in 2 weeks and I'm seriously panicking!

did u check if your moms email is verified in her FSA ID account? my husband had to reverify his email before the signature would stick. go to the FSA ID site (not the FAFSA site) and check if theres any yellow warnings

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Oh wow, I just texted my mom and she said there IS a yellow warning about email verification in her FSA ID account! She's verifying it right now. Thank you so much for this suggestion!

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After your mom verifies her email, wait about 24 hours and then both of you should log in together and check the status. If it still shows the signature issue, have her sign again while you're watching to make sure it goes through correctly. Also, take screenshots of EVERYTHING - the confirmation pages, any error messages, the email verification, etc. If you do end up needing to contact your school's financial aid office, having documentation of all the steps you've taken will help them assist you better. The new FAFSA system is having so many technical issues this year. You're definitely not alone in this frustration!

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Thank you! I'll definitely start taking screenshots. My mom just confirmed she verified her email, so fingers crossed that fixes it when we check tomorrow. It's somewhat comforting to know this is a widespread issue and not just me doing something wrong!

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Stuck waiting for Arizona College Connect FAFSA report access - what now?

I'm a new college and career specialist at my high school (literally started a month ago) and I'm trying to access our school's FAFSA completion reports through Arizona College Connect. I submitted all the required paperwork two weeks ago, but still haven't received my invitation to log in. I emailed the support contact last week and heard absolutely nothing back. Our admin is asking about FAFSA completion rates for seniors, and I'm starting to panic because I can't pull the data! Has anyone else had delays with Arizona College Connect access? Is there a direct phone number I should call instead of email? Any advice would be so appreciated!

just wondering why cant you ask another counselor at your school to download the reports for you temporarily while waiting?? thats what we did when our new person started

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Unfortunately, I'm the only college/career specialist at our school. We have general counselors, but none of them have access to the Arizona College Connect portal either - that's specifically my role. I'm essentially replacing someone who retired last year, and their access was deactivated.

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Just checking back - were you able to reach someone at the Arizona Commission using that phone number? Sometimes it helps to call right when they open at 8:30am to get through. Let us know if you need other strategies!

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Yes! Success! I called first thing this morning and actually spoke to a real person. Turns out they had my email slightly wrong in their system (they added an extra dot in my school email), so the invitation was bouncing. They fixed it and resent the invitation, and I now have access to our school's FAFSA reports. THANK YOU everyone for your help! For anyone else having this issue, definitely call directly rather than relying on email.

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