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I went through something similar with my younger brother after our mom passed (dad wasn't in the picture). We spent HOURS trying to reach someone at Federal Student Aid to get specialized help with his situation. The regular phone line was useless - always on hold for 2+ hours then disconnected. What finally worked was using Claimyr (claimyr.com) to get through to an actual FSA agent. They have a system that holds your place in line and calls you back when an agent is available. The agent we spoke with identified additional aid options specific to his orphan status that the school hadn't mentioned. They have a video showing how it works here: https://youtu.be/TbC8dZQWYNQ Once we got proper guidance from FSA, the school's financial aid office was able to process additional aid that covered almost all his expenses. Definitely worth trying.
Thank you so much for this suggestion! We've been trying to call FSA but always get disconnected after waiting forever. I'll definitely try this service - at this point, we need to talk to someone who really understands all the options for her situation.
does this actually work?? i've tried calling fsa like 8 times in the last month and never get through. always "high call volume" then hangs up on me
One more important thing to check: has your niece completed the CSS Profile in addition to the FAFSA? Many private schools use this for institutional aid, and they often have special provisions for students without parents. Unlike FAFSA, CSS Profile schools sometimes have discretionary funds specifically for hardship cases. Also, for nursing specifically, check into the NURSE Corps Scholarship Program and the Nursing Education Loan Repayment Program. Both are federal programs that can provide substantial funding in exchange for working in high-need areas after graduation. Lastly, some hospitals offer tuition reimbursement if she works for them part-time while in school. It might delay her graduation a bit, but could solve the funding issue.
She did complete the CSS Profile for several schools, but not for this particular nursing program since they only required FAFSA. I didn't know about those nursing-specific programs though - we'll definitely look into those right away! Thank you so much for all your help.
After using Claimyr to get thru to FSA, the agent told me they found a mismatch between our reported household size on FAFSA vs what the IRS data showed. We're a blended family situation so it's complicated. They fixed it over the phone! Our SAI finally showed up this morning. So relieved!
Just wanted to update - I tried Claimyr after seeing your comment and it actually worked! Got through to an agent in about 20 minutes. Turns out there was a verification flag on our application because my daughter's social security number had a transposed digit. They fixed it immediately and said our SAI should be available within 3-5 business days. THANK YOU for suggesting this!
has anyone had any luck just straight up asking schools to push back their deposit deadline?? i'm tempted to just email all 7 of my daughters schools and ask for a june 1 deadline instead
Yes! Several of my advisees have successfully gotten extensions this year. The key is to be specific about why you need more time (waiting on other financial aid packages to compare) and to request a specific new deadline (like June 1). Don't just ask for "more time" - schools respond better to concrete requests. About 70% of schools are granting extensions when formally requested by email this year.
Update in case it helps others: We finally started making progress! The financial aid advisor at my son's top choice university told us they're actually processing packages by major right now. So if your student applied to a popular major (business, engineering, nursing), your package might come later than others. Once we understood this, we called and specifically asked if they could prioritize his application since we have the May 1 deadline, and they were actually pretty helpful!
Did your son try using a different browser? Sometimes the FAFSA website acts weird on certain browsers. My daughter couldn't access her section on Chrome but it worked fine on Firefox. Also make sure popup blockers are disabled!
YES THIS!! the website is so buggy. i had to use microsoft edge of all things to get mine to work last month. google chrome kept freezing on the signature page.
UPDATE: We got it working! Turns out my daughter needed to create her own FSA ID first (exactly as suggested). Once she did that and logged in directly through studentaid.gov instead of the email link, she could see and edit her section of the FAFSA. Thanks everyone for your help! For anyone else reading this in the future - make sure BOTH parent and student create their own separate FSA IDs before trying to complete the FAFSA. The high school really should have made this clearer in their graduation requirements info.
Bruno Simmons
One more tip regarding the 2025-26 FAFSA timeline: - Create FSA IDs now (October/November) - Application opens December 1, 2024 - Complete FAFSA as soon as possible after opening (ideally December/January) - Student Aid Index (SAI) calculation typically arrives 3-5 days after submission - Schools receive your information after SAI calculation - Aid packages typically sent February-April depending on the school Even though the deadline isn't until June 30, 2026, many state and institutional aid programs have much earlier deadlines and some operate on a first-come, first-served basis. Always aim to submit as close to the December opening as possible.
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Landon Morgan
•This timeline is extremely helpful! I had no idea some aid was first-come, first-served. We'll definitely aim to submit in December. Is the 2025-26 application based on our 2023 tax information like the current application?
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Teresa Boyd
Yes, the 2025-26 FAFSA will use your 2023 tax information (which you filed in 2024). This is part of the prior-prior year system they use now, which makes it easier since you'll already have completed those tax returns. One other thing to prepare - if you and your daughter both have smartphones, I recommend downloading the myStudentAid mobile app. You can create the FSA IDs and complete the FAFSA through the app as well, and some people find the mobile interface easier than the desktop site.
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Landon Morgan
•Perfect! We already have our 2023 taxes filed, so that part should be straightforward. I didn't know about the mobile app - will definitely check that out. Thanks for all the help!
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