FAFSA

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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One more important point - when your ex-husband does get his FSA ID working, make sure he logs in and completes the IRS Data Retrieval Tool authorization ASAP. For the 2025-2026 FAFSA, this is required for both student and contributing parents before the application can be fully processed. Many families are experiencing delays because they submitted the FAFSA but didn't complete the IRS authorization step, which causes the SAI calculation to be delayed.

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Thank you for the reminder about the IRS Data Retrieval Tool! That's definitely on our to-do list once we get past this account access nightmare. I'm worried we're going to miss important deadlines with all these technical problems.

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update? did u get it figured out? my bro is about to go thru same thing with his kid and ex-wife

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We finally got it resolved! The direct FSA ID recovery line + asking for a tier 2 specialist did the trick. Turns out my ex-husband had an account from a community college class he took in 2018 (which he completely forgot about!). They were able to recover that account and reset everything. Now working on the actual FAFSA application with proper access. Tell your brother to call the direct recovery line first thing!

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just rememberd somthing important - check your spam folder!!! sometimes they send a more detailed correction email that gets filtered. i found mine there with actual instructions after freaking out for days lol

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Omg thank you!! I just checked and there WAS another email in spam with more details! It specifically says we need to upload my husband's W-2 for verification and correct a number on the parent asset section. This is so helpful!

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That's great you found the detailed instructions! For the W-2 upload, make sure you're using the Document Upload feature specifically (not just attaching to an email). And for the parent asset correction, double-check that you're reporting the value as of the date you initially submitted the FAFSA, not the current value. These are common issues that can create further delays. Once you make these corrections, I recommend taking screenshots of everything you submit. Also, keep checking your spam folder regularly, as additional communications might end up there too.

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Thank you for these tips! I'll make sure to use the Document Upload feature and be careful with the asset reporting date. Do you know approximately how long it takes for corrections to be processed? My daughter's priority deadline for her top school is in 3 weeks.

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Corrections are typically processed within 3-5 business days, so you should be fine for the deadline in 3 weeks. However, I'd recommend completing everything within the next few days to be safe. Once processed, your corrected FAFSA information will automatically be sent to all the schools you listed on the application.

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My daughter wanted to go to college so I told her to get a job instead. No FAFSA headaches, no student loans. She's been working at the mall for 6 months now and seems happy enough. Maybe college isn't worth all this trouble anyway?

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This isn't helpful at all. The OP is trying to complete a FAFSA so their son can get financial aid for college, not debating whether college is worthwhile. Please stay on topic.

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Just sharing my experience. Financial aid isn't always worth the trouble. My nephew did the FAFSA last year and only got offered loans anyway.

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UPDATE: We tried creating a completely new FSA ID with a different email address for my husband, and IT WORKED!! We had to wait 3 days for the SSN verification to process, but we finally got in and completed the FAFSA last night! Thank you to everyone who suggested solutions. The email address change seemed to be the key for us - I guess his old email was somehow linked to an account in the system even though he couldn't access it. For anyone facing similar issues: definitely try the different email approach before resorting to paper forms. And I'm going to check out that Claimyr service for future reference since we'll have to do this all again next year.

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Fantastic news! I'm glad the new email address solution worked. That's typically the best fix when the system is showing the "invalid SSN" error but the number is actually correct. One tip for next year: have your husband write down ALL the information for this new FSA ID and store it somewhere secure. Even small variations in the information next year could trigger these same problems again.

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Already done! We created a dedicated password manager entry with screenshots of exactly how everything was entered. Never going through this headache again if we can help it!

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make sure 2 check if ur school requires any additional forms for parent plus some colleges have their own form 2 fill out also don't forget 2 do the MPN (master promissory note) after getting approved thats something else totally

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Good point, I'll check with the financial aid office about any school-specific forms. Didn't know about the MPN being separate - definitely don't want to miss any steps!

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Something else to consider with Parent Plus loans that often gets overlooked - the debt is entirely in the parent's name, not the student's. This means your daughter has no legal obligation to repay it, even though many families have informal agreements about who's actually making the payments. If you're planning to have her help with payments after graduation, make sure to have clear conversations about that expectation. I've seen many miscommunications in families where parents assumed their child would help repay the Parent Plus loans, but nothing was explicitly discussed. Also, if you're nearing retirement, consider how these payments might impact your finances over the next 10-15 years, as Parent Plus loans don't have the same income-driven repayment options unless you consolidate them into a Direct Consolidation Loan.

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This is excellent advice that I hadn't thought about. My daughter and I need to have a serious conversation about repayment expectations. We've loosely discussed her helping with payments after she graduates, but we should get more specific about amounts and timeline. I'm 52, so I'll be paying this well into my 60s if we stick with the standard 10-year repayment plan.

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I'm an academic advisor who's been helping students with FAFSA issues this cycle. What you're experiencing is part of the redesigned FAFSA process. Your tax information includes both you and your husband when you file jointly, so the system now skips redundant entry fields. However, there IS a technical issue affecting some applications where the summary page doesn't display all contributor information correctly. Before signing and submitting: 1. Download or screenshot the entire summary page 2. Verify BOTH parents' information appears in the contributor section 3. Check that income figures match what you'd expect from your tax return If anything is missing or incorrect, DO NOT SUBMIT until resolved with FSA. Fixing issues after submission is much more complicated than getting it right initially.

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is that why my son's confirmation page showed weird income numbers? our AGI was different than what showed up on the final page even tho we used the IRS tool thing.

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Yes, that could definitely be related. The new FAFSA is applying the Simplified Needs Test to more families, so certain income types might be excluded from your SAI calculation. However, if your entire AGI is wrong, that's a technical issue that needs correction. I recommend calling FSA to verify exactly what income was pulled from your tax return. Just be persistent - their phone lines are swamped right now.

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After dealing with this exact issue, I finally got through to an FSA agent who explained what's happening. The system IS pulling your husband's data through the IRS function, but there's a display bug in the UI that makes it appear like you're skipping required sections. The agent confirmed that as long as: 1. Both you and your husband appear in the contributor section of the summary page 2. Your income figures roughly match what you filed on taxes (allowing for the new formula adjustments) Then your application IS complete and will be processed correctly. That said - I'd still absolutely review everything before submitting. The new system is much more automated but also has some serious technical issues they're still working through.

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Thank you for this detailed explanation! I've gone through the summary page in detail, and all our information is there correctly. It's just so confusing when the interface skips sections you expect to complete manually. I appreciate everyone's help navigating this!

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