FAFSA SAI of 20616 but school wants 34k - is this normal gap?
Just received my financial aid package and I'm completely confused. My Student Aid Index (SAI) from FAFSA came back at 20616, which I thought meant that's what the government thinks we can afford annually for college. But the school's actual cost after their "generous" financial aid package (including a $5k merit scholarship, $3k grant, and two different loans) is still $34,000 per year! That's almost $14k more than my SAI! I'm freaking out because we definitely can't afford that much. Can we challenge this offer? Is this normal for schools to expect families to pay so much more than their SAI? This is my first time navigating the financial aid process and I'm completely overwhelmed.
24 comments


Maxwell St. Laurent
Unfortunately, this is pretty common. The SAI (previously called EFC) is just a number that determines your eligibility for federal aid, not a guarantee of what you'll actually pay. Schools aren't required to meet your full financial need and many don't. The difference between your SAI and what the school expects you to pay is called the "gap" and it can be substantial at many schools.
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Talia Klein
•So there's no rule that says colleges have to make the cost match our SAI? That feels so misleading... What's even the point of the FAFSA calculation then?
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PaulineW
same boat!!! my SAI was 18k but after all the financial "aid" im still looking at 32k a year 😠and they had the nerve to congratulate me on my "generous" aid package
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Annabel Kimball
•Many schools now practice what's called "gapping" - they acknowledge your financial need but don't meet it fully. It's a budget strategy on their part, but devastating for families trying to afford college.
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Chris Elmeda
You CAN appeal the financial aid offer! It's called a Professional Judgment Review. Write a formal letter to the financial aid office explaining why you need more aid. Include any changes in circumstances not reflected on your FAFSA (job loss, medical expenses, etc). They can adjust your package.
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Talia Klein
•Thank you! Has anyone actually had success with this? I don't have any major changes in circumstances, just that we literally cannot afford $34k per year.
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Jean Claude
My kid is at State U and we had a similar issue. The SAI doesn't account for regional cost of living differences or the fact that you might have other expenses like caring for elderly parents or whatever. Its just a formula. Call the financial aid office and ask to talk to a counselor directly. Sometimes they have institutional funds they can use.
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Annabel Kimball
To directly answer your question: Yes, it's unfortunately very normal for there to be a gap between your SAI and the actual cost. The SAI primarily determines eligibility for federal Pell Grants and subsidized loans, not your total college cost. Some key points to understand: 1. Only a small number of (mostly elite private) schools promise to meet 100% of demonstrated financial need 2. Public universities often have significant gaps due to reduced state funding 3. The SAI formula assumes families will use savings, current income, AND borrow to meet college costs 4. Some schools intentionally "gap" students as a enrollment management strategy
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Charity Cohan
•This whole system is RIGGED! They tell you to fill out FAFSA like it's some magic ticket to affordability, then hit you with costs WAYYYY above what your family can pay. Then they're like "just take out more loans!" as if $100k in debt is no big deal. Meanwhile universities keep building fancy dorms and paying administrators six figures. The financial aid system is completely broken.
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Maxwell St. Laurent
You should absolutely try to appeal. When you do: 1. Be very specific about your financial constraints 2. Provide documentation of any special circumstances 3. Compare with other offers if you have them 4. Be polite but persistent 5. Talk to the financial aid office directly, not just via email I recommend being prepared before calling financial aid - they're notoriously difficult to reach by phone this time of year. I used Claimyr (claimyr.com) last month to get through to my son's financial aid office after trying for days. They got me connected in about 20 minutes when I'd been trying for hours before. There's a video showing how it works here: https://youtu.be/TbC8dZQWYNQ
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PaulineW
•does this actually work?? i've called my financial aid office like 10 times and NEVER get through!
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Talia Klein
•Thanks for the detailed advice. I'll definitely try to appeal. Do you know if there's a formal process or specific form I need to use? Or do I just call and explain our situation?
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Josef Tearle
Another strategy is to ask about additional scholarship opportunities. Many schools have departmental scholarships, alumni scholarships, or specific scholarships for your intended major that aren't automatically included in your initial package. Ask about work-study options too. Every bit helps reduce that gap!
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Talia Klein
•That's a good idea. I'll definitely ask about departmental scholarships. I'm planning to major in biology, so maybe there are some STEM-specific options.
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Chris Elmeda
To everyone saying "just appeal" - I tried that with my daughter's school and they literally said "this is our final offer" without even considering our circumstances. Some schools just don't care. We ended up having her attend community college for 2 years then transfer. Saved about $50k total.
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Talia Klein
•Community college is definitely on my radar as a backup plan. Did your daughter have any issues transferring credits? That's my main concern with that route.
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Jean Claude
My nephew got an extra $5k/yr just by sending a nice email asking for reconsideration. No special circumstances or anything! Just asked! Some schools have more flexibility than others tho.
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Annabel Kimball
One important distinction: schools with large endowments (usually private) often have more institutional aid available than public universities. Public universities are more constrained by state funding formulas and have less discretionary money for aid appeals. If you're looking at a public university with a large gap, you might want to also apply to some private colleges known for generous aid to have comparison offers for negotiation.
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Talia Klein
•That's helpful to know. This is actually a private university that initially seemed affordable based on their marketing, but clearly their aid isn't as generous as they claim. I'll look into some other private schools with better aid reputations as potential alternatives.
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PaulineW
i ended up picking my safety school because they gave me way more $$$. not my dream school but i'll graduate with wayyyyy less debt. sometimes you gotta be practical even if it sucks
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Chris Elmeda
•This is honestly smart. College name matters way less than people think for most careers. Graduating with minimal debt gives you so much more freedom after graduation.
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Maxwell St. Laurent
After you appeal, make sure to ask about payment plans too. Many schools offer monthly payment options that can make the out-of-pocket portion more manageable than paying each semester. And always be careful about loans - federal loans have better protections than private ones.
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Talia Klein
Update: I called the financial aid office today and got a counselor who was actually helpful! She said they might be able to convert one of the unsubsidized loans to a grant based on our circumstances, and suggested I submit a formal appeal letter detailing our specific financial constraints. She also mentioned they have some departmental scholarships I could apply for as a biology major. It's still going to be a stretch financially, but potentially more manageable if the appeal works. Thanks everyone for your advice!
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Josef Tearle
•That's great news! The financial aid appeal process can work - it's just not advertised. Make sure your appeal letter is specific about exactly how much more aid you need and why. And definitely apply for those departmental scholarships right away as they often have separate deadlines.
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