FAFSA account creation stuck between steps 6-7 after SSN correction - system won't progress

SAME PROBLEM HERE!!! Been stuck trying for 4 days now. This website is sooooo glitchy this year. I just keep trying different browsers n different times of day. No luck yet. Totally ridiculous!!

This is a relatively common issue when correcting SSNs in the system. Here's what worked for me: 1. Clear your browser cache completely 2. Try using a private/incognito window 3. Use a different device if possible (desktop instead of mobile) 4. Try during off-peak hours (early morning or late evening) Also, double check that you're using the exact same email as the previous attempt. Sometimes the system flags duplicate emails with different SSNs as potential fraud and silently blocks progress.

Yes, definitely try a different email. The system often has trouble when you use the same email with a different SSN, even if you're correcting an error. Create a brand new email account specifically for this application.

i had this exact problem and what fixed it was turning off my VPN. apparently the fafsa site doesnt like it when your IP address keeps changing or something. worth a try if ur using one

Are you using autofill for any of the form fields? That caused my similar issue - the website wasn't recognizing autofilled fields even though they looked correct on screen. I had to manually type everything and then it worked.

I've helped several families resolve this exact issue. The problem is usually one of these: 1. Browser compatibility - their system works best with Chrome 2. Cached login data causing conflicts 3. Session timing out without notification 4. The FAFSA system's validation process for corrected SSNs Try this specific sequence: clear all browsing data (including cookies and cache), restart your computer, use Chrome in incognito mode, and create the account using a different email address. Also, don't stop at any point during the process - complete it in one sitting. If you're still having issues after trying everything suggested here, you might need to call FSA directly. Wait times can be frustrating, but services like Claimyr (claimyr.com) can help you skip the wait. They have a video demo at https://youtu.be/TbC8dZQWYNQ showing how they can connect you directly to an agent. I used this last year when dealing with a similar FAFSA account validation issue.

sometimes the website times out without telling u... what workd for me was clicking the back button then forward again, weird but it unstuck the page. also try a different time of day when servers arent busy, like early morning

The FAFSA system gets incredibly bogged down in September and October. Their servers simply can't handle the traffic volume during peak filing season. I've been through this four times with my kids! One trick that hasn't been mentioned: try accessing the site using your phone's cellular data instead of your home wifi. Sometimes ISP routing or security settings can interfere with certain government websites.

UPDATE: IT WORKED!!! Combination of things that finally got me through: using Chrome incognito mode + creating a brand new email + manually typing all fields (no autofill) + using my phone's hotspot instead of home wifi. Plus I did it at 5:30 AM when server traffic was probably low. THANK YOU ALL for your suggestions! Now on to actually completing the FAFSA itself... 😅