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- Connect you to a human agent at the FAFSA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the FAFSA drops your call
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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Just to follow up, another consideration is that the FAFSA system sometimes creates a "save key" when you save your progress - it's different from your FSA ID password. It should have prompted you to create this when you first saved. Do you remember if you created a save key? If so, when you click "Continue FAFSA Form," it should ask for this key. Also, is it possible you might have inadvertently started filling out a paper FAFSA PDF rather than the online application? The paper version wouldn't save to your online account.
I just checked and you're right! It's asking for a save key, but I don't remember creating one. Is there any way to recover the save key? And no, I definitely started the online application, not a PDF version.
UPDATE: Success! After trying different browsers, I found my saved application on Chrome (I originally used Safari). AND I found my save key written on a post-it note I had completely forgotten about. I'm now back in my application and can make the W-2 corrections before submitting. Thank you all for your help and suggestions!
That's great news! For future reference (and anyone else reading this), I recommend keeping your save key in a password manager or notes app on your phone. The FAFSA system basically treats each browser as a separate user, which explains why you couldn't find your saved application initially.
Congrats! I'm still working with FAFSA support to recover mine. So ridiculous that they make this process so complicated.
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wait so do we need to keep hitting submit or just leave it alone now? im confused about what to do
If you've submitted once and received a confirmation email, DO NOT keep submitting. Your application has been recorded in the system. Multiple submissions can actually cause processing delays or confusion in the system. Just wait for the display issue to be fixed or contact your school to confirm they received your submission.
UPDATE: Problem solved! For anyone else dealing with this issue: 1. My school confirmed they received my FAFSA despite the website glitch 2. I used Claimyr to finally speak with an FSA agent who confirmed my submission was complete 3. The agent said they're working on fixing the display bug but it might take another week So if you've submitted and got a confirmation email, you're probably fine even if the website looks broken. Just double-check with your school's financial aid office to be 100% sure. Thanks everyone for your help!
Thank you for updating! Just checked with my school and they confirmed mine was received too. What a relief!
Glad it worked out! But seriously, they need to fix their systems. This is people's EDUCATION FUNDING at stake!
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Just want to add - sometimes the FSA system shows that verification is needed even when it really isn't! It's worth checking your actual SAI (Student Aid Index) number on your dashboard. If you have an SAI displayed, that means your application was actually processed despite the verification notice.
Just checked and there's no SAI showing yet, just the verification notice. But thanks for the tip!
Everyone here is overthinking this. Just submit the FAFSA without the parent info and then add it later. That's what I did and it worked fine.
This is incorrect advice. Submitting without required parent information will flag your application as incomplete, and many schools won't consider incomplete applications for priority deadlines. Please don't follow this suggestion as it could jeopardize your financial aid package.
Oh really? That's what a friend told me worked for him. Sorry about that!
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To clarify some confusion in this thread: 1. You submit one FAFSA application per family, not per student. Your twins will be listed on the same form. 2. For the 2025-2026 FAFSA, you'll use 2023 tax information (they always use tax info from two years prior). 3. Each student will receive their own individual SAI (Student Aid Index) score based on your family information and the specific schools they're attending. 4. For the transfer student, both schools need to be listed on the current year's FAFSA if she might attend either one, and definitely both schools need to be on next year's FAFSA. 5. Priority deadlines vary by school, so check each institution's financial aid website for their specific deadlines.
Thank you so much for these clarifications! I'm going to sit down this weekend and figure this all out. One last question - since we'll be using 2023 tax info, does that mean we don't need to wait until we file our 2024 taxes to complete the new FAFSA?
Correct! That's one of the benefits of the FAFSA using prior-prior year tax information. You can complete the 2025-2026 FAFSA right now using your already-filed 2023 tax information. No need to wait for your 2024 taxes. This is why it's best to file as early as possible - many state and institutional grants are first-come, first-served until funding runs out. The federal Pell Grant doesn't run out, but other aid types might if you wait too long. Also make sure both your FSA ID and your students' FSA IDs are current and that you can access them before starting the renewal process.
This is such a relief! I'm going to log in tonight and get started. You've all been incredibly helpful - thank you for explaining everything so clearly. I think I would have missed important deadlines without this advice.
Mateo Warren
I made it through to a FAFSA agent yesterday using Claimyr and asked specifically about this issue - they said it's happening to a lot of people. The agent told me they can fix the SSN/birthday over the phone but you'll need: 1. The FSA ID of the student 2. The incorrect FSA ID of the parent (your husband) 3. Documentation proving the correct information The agent also confirmed the financial corrections often DO process correctly even when the confirmation page shows different fields. They suggested asking the agent to review all the financial data during the same call to confirm everything is correct.
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Molly Chambers
•That's really helpful - thank you! I'll have my husband create a list of all the financial corrections he tried to make so we can verify them when we call. Now I just hope we can get through without being on hold all day.
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Ian Armstrong
Just an update for anyone finding this thread later - I had the same issue in January and finally got it resolved. The key is getting a case number when you call FSA. Don't hang up without getting one! Then if you get disconnected or need to call back, you can reference that case number and won't have to start over explaining everything. Also, the "under review" status is actually good in this situation - it means a human is looking at it rather than just the automated system.
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Molly Chambers
•Thank you for that tip about the case number! I'll definitely make sure to ask for one. I've started documenting everything in a notebook too, just to keep track of dates, times and what was said.
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