FAFSA

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Yara Sabbagh

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My daughter had to submit her fafsa last month and we kept having problems too. but it was with the student contribution section not the parent part. anyway we gave up on the website and went to her college financial aid office and they helped us finish it right there. maybe try that?

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Miguel Ramos

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The financial aid offices are completely overwhelmed right now. My sister works in one and said they're booking appointments 3-4 weeks out just to help with FAFSA issues. The Department of Education really screwed up this rollout.

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Just checking back - were you able to fix the issue using any of these suggestions?

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YES!! I finally got it working! I used that Claimyr service to get through to an actual FSA agent. The woman I spoke with was super helpful and explained that there was a conflict between how my name was entered in the FSA ID system versus my tax records. She made some adjustment on their end and had me try again while on the phone with her. The form finally processed correctly and I was able to complete the entire application! Such a relief. Thanks to everyone who offered suggestions - this forum saved my sanity!

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has anyone else noticed that the parent contribution calculator seems WAY off this year?? our family income didn't change much but our expected contribution nearly doubled with this new SAI system 😩

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The new SAI (Student Aid Index) calculation is indeed different from the old EFC formula. It uses different income protection allowances and asset calculations. Some families are seeing higher contributions while others are seeing lower ones. If your calculated SAI seems significantly off, I'd recommend scheduling an appointment with your school's financial aid office to discuss professional judgment options.

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Caleb Stone

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just tried the diff browser trick and IT WORKED!!!! chrome kept freezing but edge let me get all the way through my parent corrections! THANK U!!!!!

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Ella Knight

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So happy it worked for you! What a relief, right? This whole process is stressful enough without the technical problems.

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Nia Thompson

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i did mine in january and still havent gotten my sai sent to my school yet. this new system is terrible!

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You might want to log into your StudentAid.gov account and check the status. If it says processed but your school hasn't received it, you may need to verify that you correctly listed your school on the application. You can add schools even after submitting if necessary.

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does anyone know if the october deadline is coming back next year? or is december the new normal?

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Luca Esposito

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The Department of Education has stated that they plan to return to the October 1 opening date for the 2025-2026 FAFSA. So this December launch was (hopefully) a one-time situation due to the implementation of the new system.

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Malik Johnson

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I'm actually a tax preparer and I see this issue frequently with my clients. If you received any retirement distributions or had capital gains in 2023, the FAFSA system sometimes counts these incorrectly. Another common problem is if you received any stimulus payments or tax credits that artificially inflated your AGI figure. One important thing to know: your daughter's school can actually process what's called a "Professional Judgment" adjustment while you're getting the FAFSA corrected. This allows them to adjust her aid package based on the correct information even before the official correction comes through. Not all schools advertise this option, but it's worth specifically requesting.

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Paolo Romano

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I did have a capital gain from selling some stocks last year to help pay for my daughter's first-year expenses! That must be what's causing this. Thank you for mentioning the Professional Judgment adjustment - I'll specifically ask about that tomorrow.

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Malik Johnson

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Glad I could help! When you request the Professional Judgment review, be sure to bring documentation showing the capital gain was a one-time event specifically for educational expenses. This strengthens your case significantly and most schools will be more willing to make the adjustment when they see it was education-related.

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After you get this immediate issue resolved, I'd recommend checking your FSA ID settings and opting into email notifications for any future FAFSA changes or issues. Many people miss important notices because they only check the portal occasionally. For the 2025-2026 FAFSA, they've rolled out new notification options that will alert you to potential discrepancies much earlier in the process.

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Paolo Romano

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That's a great suggestion. I never received any notification about this income discrepancy, which is part of why it's so frustrating. I'll definitely update my notification settings.

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Sophia Russo

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One more thing to be aware of - if your SAI is below a certain threshold, your application might be selected for verification, which is like an audit of your financial information. This is separate from the signature issue and could happen even after the corrected FAFSA is processed. If this happens, don't panic - it's random and doesn't mean you did anything wrong. Just be ready to provide additional documentation if requested.

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Thanks for the heads-up! Our SAI is fairly high (unfortunately), so hopefully we'll avoid verification. But good to know it's a possibility and not to panic if it happens.

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Evelyn Xu

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So for the 2025-2026 FAFSA they're supposed to be sending rejection notices directly to the student email too now right? Did your daughter get an email or just the text from her advisor?

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She didn't get any email about a rejection, just the text from her advisor. She DID get the same SAI calculation email I received after we fixed the signatures. That's part of what made it so confusing!

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