FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

To address your specific error about the mother's SSN and birthdate not being processed: This likely happened because the system now requires the actual person (you) to enter and verify this information using your own FSA ID, not your husband entering it on your behalf. Our financial aid office has seen hundreds of these cases since the new FAFSA launched. Starting fresh with each person having their own FSA ID is the cleanest solution. And don't worry about the previous attempts - the system will recognize the newest submission as the valid one.

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This makes so much sense now. I'll create my own FSA ID too. Do both parents always need to submit information, or can we choose just one parent to be the contributor?

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If you're married and file taxes jointly, you'll generally designate one parent as the contributor, but both parents' income information will be reported on the FAFSA. The contributor parent will need an FSA ID to complete their section. If you file taxes separately, the situation might be different based on your specific circumstances.

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And FYI when ur son makes his FSA ID, make SURE he uses an email he actually checks!!! My daughter used some random gmail she never looks at and we missed deadlines cuz she never saw the notifications 🤦‍♀️

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That's great advice, thank you! He has a personal email he uses for college stuff, so we'll make sure he uses that one.

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my neice had something similarr with fafsa and she just went to the finacial aid office in person and they fixed everything right there!! maybe try that?

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The financial aid office can help with many things, but they can't directly fix FAFSA account verification issues - that has to be resolved through Federal Student Aid directly. However, going to the financial aid office is still a good idea because they can note the account issue in your file and may extend institutional deadlines while you get it resolved.

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Just wanted to update everyone! My daughter was finally able to get through to someone at FSA after using Claimyr (thanks for that recommendation!). The agent confirmed that her original submission date was still preserved, and they were able to expedite the verification process. Her account is now showing the SAI score, and she's already contacted her schools to let them know about the situation. They were all very understanding and said it wouldn't affect her aid consideration. So relieved this is finally resolved!

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That's great news! Glad it worked out for you. It's such a relief when you can finally get through to someone who can actually help.

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Excellent! This is exactly how it should work. Now that her SAI is showing, the schools can access her information and proceed with her financial aid package. Make sure she checks her school portals regularly for any additional documentation requests.

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I experienced the Navient to MOHELA transfer about 8 months ago. Here's what you should know: 1. This won't affect your FAFSA or your daughter's financial aid eligibility at all. Federal loan information is tracked by your SSN in the National Student Loan Data System (NSLDS), not by servicer. 2. By law, your loan terms cannot change during a servicer transfer. Same interest rate, same payment plan, same forgiveness progress. 3. What DOES often happen: - You'll need to set up a new online account with MOHELA - You'll need to re-establish autopay (this doesn't transfer automatically) - Your due date might shift slightly - You'll get new payment instructions 4. If you notice ANY changes to your payment amount, immediately contact MOHELA and reference the "servicing continuity" requirements from the Department of Education. The transition was relatively smooth for me, but it does require some proactive monitoring on your part.

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I wish mine had been smooth!! took like 4 months to get everything fixed and they kept giving me different answers every time I called 🙄

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Thank you for breaking this down so clearly. I'll definitely watch for those issues you mentioned. I'm glad to hear your transition went smoothly - hoping for the same!

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my cousin had this happen and he said mohela actually LOWERED his payment by like $12/month so maybe youll get lucky lol. but yeah you gotta redo all your account stuff and autopay and everything its super annoying

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Oh wow, that would be a nice surprise! But I won't hold my breath lol. Thanks for letting me know about redoing the account setup. I'll start getting that ready now.

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THIS IS WHY I TELL EVERYONE TO AVOID STUDENT LOANS!!! The whole system is RIGGED against borrowers!!! I had $45k in loans and they somehow ballooned to $68k even though I never missed a payment! These companies are PREDATORY and the government LETS THEM GET AWAY WITH IT!!!!

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Ok but like.... some of us don't have rich parents and actually need loans to go to college?? Not super helpful to OP's situation rn

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Quick update based on other responses: Since you confirmed these are federal student loans (not private), you have additional protections. Contact the FSA Ombudsman Group specifically - they're designed to resolve disputes between borrowers and loan servicers. Their contact info is: https://studentaid.gov/feedback-ombudsman/disputes/prepare Also, federal student loan servicers are required by their contracts with the Department of Education to maintain accurate credit reporting. This gives you additional leverage beyond just the FCRA protections.

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Thank you for the follow-up and that link! I've bookmarked it and will definitely be contacting them. It's reassuring to know there are multiple avenues for addressing this since they're federal loans.

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My cousin works in financial aid at a university and she said they're seeing tons of similar problems with the new FAFSA system. She said always save PDFs of everything you submit!!! Even if it seems to go through ok.

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thats good advice my daughters college financial aid office said the same thing. save EVERYTHING

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UPDATE: We successfully created a new FAFSA application tonight and everything went smoothly! My son sent me a new contributor invite without any problems, and this time I triple-checked my SSN before proceeding. The system accepted all our information and we were able to submit without issues. Thanks everyone for your help and advice!

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Great news! Glad it worked out smoothly the second time around. Make sure to keep an eye on your email for any notifications about the SAI (Student Aid Index) calculation or requests for additional verification. Those typically come 3-5 days after successful submission.

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Congrats on getting it submitted! It's such a relief when everything finally goes through. I'm still waiting on my daughter's SAI calculation - it's been 10 days and counting. The waiting game is almost as stressful as the application process itself.

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