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My daughter had to submit her fafsa last month and we kept having problems too. but it was with the student contribution section not the parent part. anyway we gave up on the website and went to her college financial aid office and they helped us finish it right there. maybe try that?
The financial aid offices are completely overwhelmed right now. My sister works in one and said they're booking appointments 3-4 weeks out just to help with FAFSA issues. The Department of Education really screwed up this rollout.
YES!! I finally got it working! I used that Claimyr service to get through to an actual FSA agent. The woman I spoke with was super helpful and explained that there was a conflict between how my name was entered in the FSA ID system versus my tax records. She made some adjustment on their end and had me try again while on the phone with her. The form finally processed correctly and I was able to complete the entire application! Such a relief. Thanks to everyone who offered suggestions - this forum saved my sanity!
has anyone else noticed that the parent contribution calculator seems WAY off this year?? our family income didn't change much but our expected contribution nearly doubled with this new SAI system 😩
The new SAI (Student Aid Index) calculation is indeed different from the old EFC formula. It uses different income protection allowances and asset calculations. Some families are seeing higher contributions while others are seeing lower ones. If your calculated SAI seems significantly off, I'd recommend scheduling an appointment with your school's financial aid office to discuss professional judgment options.
just tried the diff browser trick and IT WORKED!!!! chrome kept freezing but edge let me get all the way through my parent corrections! THANK U!!!!!
So happy it worked for you! What a relief, right? This whole process is stressful enough without the technical problems.
One more thing to be aware of - if your SAI is below a certain threshold, your application might be selected for verification, which is like an audit of your financial information. This is separate from the signature issue and could happen even after the corrected FAFSA is processed. If this happens, don't panic - it's random and doesn't mean you did anything wrong. Just be ready to provide additional documentation if requested.
So for the 2025-2026 FAFSA they're supposed to be sending rejection notices directly to the student email too now right? Did your daughter get an email or just the text from her advisor?
I'm actually a tax preparer and I see this issue frequently with my clients. If you received any retirement distributions or had capital gains in 2023, the FAFSA system sometimes counts these incorrectly. Another common problem is if you received any stimulus payments or tax credits that artificially inflated your AGI figure. One important thing to know: your daughter's school can actually process what's called a "Professional Judgment" adjustment while you're getting the FAFSA corrected. This allows them to adjust her aid package based on the correct information even before the official correction comes through. Not all schools advertise this option, but it's worth specifically requesting.
I did have a capital gain from selling some stocks last year to help pay for my daughter's first-year expenses! That must be what's causing this. Thank you for mentioning the Professional Judgment adjustment - I'll specifically ask about that tomorrow.
Glad I could help! When you request the Professional Judgment review, be sure to bring documentation showing the capital gain was a one-time event specifically for educational expenses. This strengthens your case significantly and most schools will be more willing to make the adjustment when they see it was education-related.
After you get this immediate issue resolved, I'd recommend checking your FSA ID settings and opting into email notifications for any future FAFSA changes or issues. Many people miss important notices because they only check the portal occasionally. For the 2025-2026 FAFSA, they've rolled out new notification options that will alert you to potential discrepancies much earlier in the process.
That's a great suggestion. I never received any notification about this income discrepancy, which is part of why it's so frustrating. I'll definitely update my notification settings.
Gael Robinson
Update us when you figure it out! My daughter will be applying next year and I'm trying to learn all the potential pitfalls.
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Amun-Ra Azra
•Will do! So far it seems like the consensus is to wait a few days for the website to catch up with the email notification. If nothing changes, I'll need to call FSA directly.
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Amun-Ra Azra
UPDATE: You guys were right! I just checked this morning and now there's a verification request showing on my portal. They want me to verify my dependency status and submit my tax return transcript. The weird thing is they're still calling it a "correction" in the system even though nothing was actually incorrect. Thanks for all your help - at least now I know what I need to do!
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Edward McBride
•Glad it sorted itself out! Yes, they unfortunately use the term "correction" for both actual corrections AND verification requests. Just submit those documents as soon as possible and your application should proceed normally.
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