Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the FAFSA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the FAFSA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Paolo Conti
I just spoke with an FSA rep today (finally!) about our correction delay. They told me they're prioritizing corrections for seniors with approaching financial aid deadlines. Make sure when you call that you specifically mention your daughter is a high school senior with a March 30 financial aid deadline. That should help get it expedited.
That's really good to know! How did you finally get through to a representative? I've been trying for days with no luck.
Just want to add that after my FAFSA was corrected, my daughter's school asked for income verification documents anyway! So frustrating. Make sure you have all your tax documents, W-2s, and 1099s easily accessible because they might request those even after your correction goes through.
Oh no, I was hoping to avoid the verification process! Did the verification take a long time to process after you submitted the documents?
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Just to add some clarity about what's happening with the parent contribution situation: The 2025-2026 FAFSA uses the new Student Aid Index (SAI) instead of the old Expected Family Contribution (EFC). With this change, they've simplified the parent contribution process. If you're married and file taxes jointly, the system only needs one parent to complete the contributor section since they can access all the necessary financial data through that parent's consent for IRS data transfer. This is actually working as designed, even though it's confusing if you're used to the old system where both parents needed to provide information separately. So if your application shows complete after just your contribution, you're good to go!
thx for explaining this! the new system makes more sense now
Amara Eze
Update: We submitted the FAFSA last night! My son's dashboard showed 100% complete even with just my contribution (we file jointly). Thank you everyone for your help and explaining how the new system works. Such a relief to have this done before his priority deadline. Now we just have to wait for his SAI score to appear.
congrats! the waiting is the worst part lol
Sofia Torres
•Great news! Hope your son gets a favorable SAI score. Remember that if you have any significant changes in financial circumstances since your tax returns were filed, you can always contact the financial aid offices directly at the schools he's applying to for a professional judgment review.
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StarSeeker
does your son have any idea which parent makes more money? cuz my friend's parents fought over who would file the FAFSA because the mom made way less and they'd get more aid with her filing it lololol
Zainab Omar
•This isn't relevant. FAFSA rules specify that the custodial parent (the one the student lived with most during the previous 12 months) is the one who should file, regardless of income differences. Trying to game the system by having the lower-income parent file when they're not the custodial parent can be considered fraud.
UPDATE: I submitted my own FAFSA and called the first school on our list. The financial aid officer said this happens frequently with divorced parents and not to worry. She made a note on my son's file that my application is the correct one since I have legal custody. She recommended I contact all other schools too, which I'm doing now. Thanks everyone for your help! Still waiting to hear if my ex will withdraw his application or if we need to handle that through FSA directly.
That's great news! Yes, definitely contact all the schools. For the future, be aware that you'll need to file the FAFSA each year your son is in college, so you might want to have a conversation with your ex about this to prevent the same problem next year.
Good point about future years. I'm drafting an email to my ex with all this information so hopefully we can avoid this confusion next time. Thank you!
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Just following up - were you able to get through to an agent using any of the suggestions provided? If you're still having issues, another approach is to contact the Federal Student Aid Ombudsman Group. While they typically handle disputes, they can sometimes assist with persistent technical issues when normal support channels aren't working.
Carmen Diaz
•Update: We tried that Claimyr service someone mentioned and actually got through to an agent yesterday! The wait was still about 40 minutes but at least we didn't have to sit on hold. The agent was able to unlock the account and reset the verification process. My cousin's parents successfully completed the verification this morning. Thank you all for your help!
cool that it worked out 4 u! for anyone reading this later, another trick is to select the Spanish language option even if u dont speak Spanish... the wait times r way shorter and all the agents speak English too lol. worked for me when I was dealing with my verification problems
omg thats actually genius 😂 definitely trying this next time
That's a CLEVER WORKAROUND but it's SAD we have to resort to TRICKS just to access basic government services our tax dollars already pay for!!
Jamal Anderson
idk about the bankruptcy thing but my cousin got her loans forgiven when her college closed down so maybe look into fraud discharge options too????
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Zoe Dimitriou
•That's a completely different situation - closed school discharge is automatic and doesn't require proving undue hardship through bankruptcy. Other discharge options include Public Service Loan Forgiveness (after 10 years of qualifying payments while working for government/nonprofit), Total and Permanent Disability discharge, and Borrower Defense to Repayment (for school misconduct). None of these appear to apply to OP's situation currently.
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GalacticGladiator
Thank you all SO MUCH for the advice! I'm going to focus on the Professional Judgment appeal first and gather all my documentation. I've made an appointment with the financial aid office for next week and will bring my parents and all our medical bills. I'm also going to reconsider those CSS Profile schools that might offer better aid packages. Hopefully I can get this resolved before having to take out massive loans - bankruptcy definitely sounds like a last resort option that rarely works for student loans.
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Carmen Ruiz
•Excellent plan! One last tip - if your first financial aid counselor isn't helpful, politely ask to speak with the director or a senior counselor. Sometimes the front-line staff have less authority to make adjustments. Good luck with your appeal, and keep us posted on how it goes!
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GalacticGladiator
•Will do! I'll update this thread after my meeting next week. I'm feeling much more hopeful now that I have a concrete plan and the right terminology to use.
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