FAFSA corrections keep timing out on parent portal but worked on student's - finally got through!

I've been trying to fix our SAI calculation for DAYS!! The studentaid.gov site keeps freezing whenever I try to update our W-2 information. Did you try using a different browser? I'm desperate at this point because we need to submit verification docs after corrections and I can't even get that far.

same here!! the parent portal is ALWAYS worse than the student side. my daughter finished her part two weeks ago but it took me 5 separate days of trying to get my corrections submitted. nobody talks about how the parent contributor section is so much buggier than the student side 🙄

This is happening to many families with the new FAFSA. The parent contributor portal has been experiencing higher traffic and more technical issues than the student side. If you're still having problems, try these steps: 1. Clear your browser cache and cookies completely 2. Use a private/incognito browsing window 3. Try accessing the site during off-peak hours (early morning or late evening) 4. Make sure you're using your own FSA ID credentials, not your child's 5. If possible, use a wired connection rather than WiFi Also, take screenshots of any errors you encounter. If you miss your school's priority deadline due to these technical issues, you can submit those as evidence when requesting deadline extensions.

I had a similar experience but it was actually worse for my daughter's part. We ended up having to wait about 10 days before her corrections would go through, but my parent contribution section worked on the first try. Is anyone else finding that the system is less reliable when trying to make corrections versus the initial application?

I had to call FSA directly after trying for two weeks to submit our income verification documents. Wait times were insane (over 2 hours!), but I finally got through using Claimyr (claimyr.com). It lets you skip the phone queue for Federal Student Aid. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ The agent told me there's a massive backlog of correction submissions right now, and suggested trying between 2am-4am EST when server load is lowest (seriously). After calling, my corrections magically started working the next day.

As a financial aid counselor, I can share that the technical issues with the FAFSA parent portal are widespread this cycle. The new system is experiencing growing pains, especially during high-traffic periods when families are making corrections after receiving their initial SAI calculations. Some additional troubleshooting tips: 1. Ensure your browser is fully updated 2. Try using a desktop/laptop instead of mobile devices 3. Double-check your FSA ID hasn't expired (they need renewal) 4. If you're getting an error on a specific form section, try saving partial progress and returning later Also important: If technical difficulties cause you to miss institutional deadlines, contact your school's financial aid office immediately. Many schools are offering flexibility specifically because of these known FAFSA technical issues.

has anyone else noticed that the parent contribution calculator seems WAY off this year?? our family income didn't change much but our expected contribution nearly doubled with this new SAI system 😩

just tried the diff browser trick and IT WORKED!!!! chrome kept freezing but edge let me get all the way through my parent corrections! THANK U!!!!!