FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Malik Thomas

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Another important consideration is whether you want loans in your name or your son's name with you as co-signer. Parent PLUS loans are solely in your name, while private loans co-signed for your son build his credit history but keep you equally liable. We decided to split the difference - some in our daughter's name (co-signed) to help her build credit, and some as Parent PLUS to maintain certain federal protections. Just something to think about in your planning.

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Oliver Schulz

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This is excellent advice! We did the same thing. Having some loans in our daughter's name (with us as co-signers) has really helped her build credit. She graduated last year with a good credit score and was able to get an apartment without needing a guarantor. Just make sure to have very clear conversations about repayment expectations.

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Zainab Ali

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I went through this exact same situation with my daughter at UCLA last year - the sticker shock of UC tuition is real! Here's what worked for us: we applied to 6 different lenders and the rates ranged from 4.2% to 8.9% with identical credit scores (mid-700s). Our best offers came from SoFi (4.2% fixed), Earnest (4.6% fixed), and CommonBond (4.8% fixed). The key was applying within a 2-week window so all the credit checks counted as one inquiry. Also, don't overlook local credit unions - ours offered a competitive rate and much better customer service than the big national lenders. One last tip: see if Berkeley offers any emergency grants or work-study positions that might reduce what you need to borrow. Sometimes they have last-minute funding that doesn't show up in the initial aid package.

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This is incredibly helpful - thank you for sharing your experience with the UC system! I'm definitely going to look into SoFi and Earnest based on your recommendations. The 2-week application window tip is gold - I was worried about hurting our credit by applying to multiple lenders. I hadn't thought about local credit unions either, so I'll check with ours this week. Did you find that the emergency grants at UCLA were need-based or were there other criteria? Berkeley's financial aid office has been pretty responsive so far, so I'm hopeful they might have some additional options we haven't explored yet.

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Edwards Hugo

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Thanks everyone for all the helpful responses! This is exactly the kind of real-world advice I was looking for. It sounds like the consensus is that we're stuck with one borrower per loan, which is disappointing but at least now I know what our options are. I'm leaning toward either the alternating years approach that Aisha suggested or possibly splitting it with separate loans, though those extra fees are concerning. I think we'll start by figuring out which of us has the better credit score and go from there. Really appreciate everyone taking the time to share their experiences - this community is so helpful for navigating all this financial aid confusion!

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Welcome to the community! Just wanted to add that when you're comparing credit scores, also check your debt-to-income ratios since that can affect PLUS loan approval too. The credit check for Parent PLUS loans isn't as strict as regular credit checks, but they do look for recent defaults, bankruptcies, or foreclosures. Also, if one parent gets denied initially, the other can still apply - you're not locked into your first choice. Good luck with your daughter's college journey!

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Hey there! I just went through this exact same situation with my twin daughters starting college this fall. What we ended up doing was having me apply for the PLUS loan since I had the slightly better credit score, but we set up a joint savings account specifically for making the loan payments so we're both contributing equally each month. It's not the same as being official co-borrowers, but it works for us practically speaking. Also, pro tip - make sure whoever applies has checked their credit report recently for any errors that might cause issues with approval. The PLUS loan credit check is pretty lenient compared to private loans, but it's still worth being prepared!

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My daughter's application showed the exact same error but with MY SSN missing instead (I'm the mom). So weird that it's happening to so many people. We had to redo the entire thing 😩

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Ashley Adams

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That's so frustrating! Did redoing it work the second time around? I'm worried even after the agent's fix, something else might glitch.

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Maya Lewis

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This thread has been so helpful! I'm a newcomer here but dealing with the same exact issue. My spouse's SSN disappeared and the "no SSN" box got checked automatically. I've been panicking about having to start over completely, but seeing all these solutions gives me hope. Going to try calling FSA directly first, and if that doesn't work I'll look into the Claimyr service that several people mentioned. It's honestly ridiculous that we have to deal with these glitches when financial aid deadlines are so critical. Thanks everyone for sharing your experiences and solutions!

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Lilah Brooks

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Update: My son added me as an authorized user through his account settings like you all suggested. We called FSA together and it went SO much better. The rep confirmed they can now discuss his application with me as long as he gives verbal permission at the start of each call. We got everything resolved for his 2025-2026 application. Thanks everyone for your help!

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Kolton Murphy

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awesome!! glad it worked out 4 u guys!!

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Evelyn Rivera

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That's excellent news! Just remember that this authorization is specific to FSA. Each college he applies to will have their own separate authorization process if you want to discuss his financial aid package with them directly.

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Omar Fawzi

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So glad you got this resolved! Your experience really highlights how much clearer the process could be if FSA reps were trained to proactively explain the authorization options instead of just shutting parents down. I went through something similar with my daughter's FAFSA last year - the first rep I spoke to was also pretty dismissive, but the second one walked me through the whole proxy access setup step by step. It's frustrating that getting help seems to depend on which representative you get. Hopefully sharing your solution here will help other parents who run into the same roadblock!

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You're absolutely right about the inconsistency in customer service! I'm new to this whole FAFSA process as a parent, and reading through this thread has been incredibly helpful. It's concerning that getting proper assistance seems to be a lottery depending on which representative you reach. Thank you all for sharing these detailed steps - I'm definitely going to have my daughter set me up as an authorized user before we encounter any issues. It's frustrating that this information isn't more clearly communicated upfront, but at least we have this community to help each other navigate the system!

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Emma Wilson

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Thank you everyone for all the helpful advice! Based on your suggestions, I'm going to: 1. Look into additional unsubsidized loans my son can take in his name first 2. Ask the financial aid office about any additional CSS Profile-based aid 3. If I do need to take Parent PLUS loans, I'll definitely request the in-school deferment 4. Research that consolidation loophole more (that could be a game-changer!) I really appreciate all the perspectives - both positive and cautionary. It's given me a lot to think about!

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Madison Tipne

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Just wanted to add one more thing that helped me - make sure to exhaust ALL other options before going the Parent PLUS route. I wish I had known to appeal my son's financial aid package first! We wrote a letter explaining some unexpected medical expenses we had, and the school actually increased his grant aid by $3,500. Also check if your employer offers tuition assistance programs - mine reimburses up to $2,000 per year for dependent children's education. These smaller amounts really add up and can reduce how much you need to borrow. Good luck with whatever you decide!

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Anita George

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This is such great advice! I had no idea you could appeal financial aid packages - that's definitely worth trying first. I'll also check with my HR department about tuition benefits. Every bit helps when you're looking at potentially taking on more debt. Thanks for sharing your experience!

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