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Hey everyone! Just wanted to update - I went to the financial aid office in person today and finally got everything straightened out. Turns out I was missing the Statement of Educational Purpose form and proof of high school completion. They said my subsidized loan should be disbursed within 5-7 business days once I get the statement notarized (or I can just sign it in their office). Thanks for all the help!
Great news! In-person visits are almost always more effective than phone calls. For future reference, most schools also offer emergency loans or payment plan extensions if your financial aid is delayed but in process. Be sure to ask about these options if you're ever in this situation again.
I went through V5 verification last year and it was such a headache! One tip that really helped me was to scan/photograph everything before submitting it - I had to resubmit my high school transcript twice because they said they "never received it." Also, if you're tight on time, ask your financial aid office if they accept digital signatures on the Statement of Educational Purpose. Some schools do, which can save you a trip to get it notarized. The whole process took about 3 weeks for me once I had all the right documents, so hopefully yours goes faster!
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I'm a financial aid counselor and want to emphasize something important that hasn't been mentioned yet - make sure to keep copies of EVERYTHING you submit to each school. Create a folder (physical or digital) for each college with all your documentation, correspondence, and notes from phone calls. Also, when you call the financial aid offices, ask them to put a "flag" or "alert" on your file about the rollover issue. This ensures that when your son's application gets reviewed for aid packaging, the counselor will see the note immediately rather than processing it with the incorrect SAI. One more tip: if a school seems resistant or says they can't help until after admission, politely ask to speak with a supervisor. Most experienced financial aid directors have dealt with this exact scenario dozens of times and can usually expedite the process. You're doing everything right by addressing this early. The fact that you caught it now rather than after aid packages come out puts you in a much better position!
This is such great practical advice! I never would have thought to ask them to put a flag on the file. That seems like it could save so much time when they're actually reviewing the application. The documentation folder idea is brilliant too - I can see how easy it would be to lose track of what you sent to which school. Thank you for the tip about asking for a supervisor if they seem resistant. It's reassuring to know that the experienced directors have seen this before!
I'm a tax preparer and see this rollover issue with FAFSA almost every tax season! One thing I always tell my clients is to make sure you understand exactly which line on your tax return is causing the inflated SAI. Look at your 1040 - the rollover amount probably appears on line 4a (IRA distributions) or 4b (pensions and annuities) even though line 4b should show $0 for the taxable amount. When you're preparing your documentation for the schools, include a copy of the specific page of your tax return highlighting these lines. Circle line 4a showing the gross distribution amount and line 4b showing $0 taxable. This visual makes it crystal clear to financial aid officers what happened. Also, if you used tax software like TurboTax or H&R Block, they usually generate a "rollover worksheet" that shows the transaction wasn't taxable income. Include that too if you have it. The good news is this error is so common that most experienced financial aid officers can spot it immediately when they see a sudden SAI spike with corresponding retirement account activity on the tax forms. You're definitely not alone in this!
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For those still seeing this issue, Federal Student Aid just posted on their social media that they're aware of the problem and expect to have it resolved within 48 hours. They specifically stated: "We are aware that some FAFSA applicants are seeing incorrect 'correction submitted' messages when logging into their accounts. This is a display issue only and is not affecting your application data or processing times." So official confirmation that it's just a UI bug!
Thank you for sharing this update! I'm going to forward this to my students right away. Hopefully the fix comes through soon as promised.
As someone who just went through this exact same panic this morning, I'm so relieved to see this thread! My FAFSA showed the same "correction submitted today" message when I literally just logged in to check my status. I was terrified I had accidentally messed something up since I'm already dealing with verification requirements. Thanks everyone for confirming it's just a system glitch - especially the financial aid administrator who explained that schools aren't receiving new data. This whole FAFSA cycle has been such a rollercoaster of technical issues, but at least this one seems harmless!
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To summarize the correct approach for your grandson's situation: 1. Determine which parent is the custodial parent (who the student lived with more in the past 12 months) 2. Use only that parent's individual income from 2022 (use W-2s to separate it from the joint return) 3. For household size, include the student, the custodial parent, and any other people that the custodial parent supports more than 50% 4. Keep documentation of the divorce and separate residences in case of verification 5. Complete the FAFSA section that asks if the tax return parents are still married - answer "no" and it will guide you through the process If you encounter any issues after submission, contact the financial aid office at your grandson's school directly. They often have more authority to help with these situations than the general Federal Student Aid helpline.
Thank you so much for this clear summary! I feel much more confident about helping my grandson with his application now. I'll make sure to collect all the W-2s and documentation about the divorce. It's still complicated, but at least now I understand what we need to do!
As someone who just went through this exact situation with my daughter last year, I wanted to add that you should also be prepared for potential delays in processing. When there's a divorce involved and you're separating income from a joint return, FAFSA sometimes flags the application for additional review. My advice: submit the application as early as possible (ideally in January) because if they do select you for verification, it can add 4-6 weeks to the process. Also, make copies of everything - the W-2s, divorce decree, and any worksheets you create showing how you separated the income. Some schools will ask for these documents even if FAFSA doesn't initially request them. One more tip - if your grandson's dad remarried after the divorce, the new spouse's income WILL need to be included if they filed jointly for 2022 and are still married now. But since you mentioned the step-mom is "no longer in the picture," that shouldn't apply here. Good luck with the application!
Rebecca Johnston
I think the entire FAFSA system is stupid. My son got NO financial aid because I made $92k last year, but they don't consider that I live in New Jersey where that barely covers rent and groceries. Meanwhile my nephew in Oklahoma got grants because his parents make $60k, which goes WAY further there. The whole system is broken.
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Tristan Carpenter
•facts!! they don't consider cost of living AT ALL. trying to pay for college in california on a "middle class" income is impossible.
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Layla Sanders
I'm dealing with a similar issue but with a 403(b) rollover from my teaching job. The amount was much smaller ($23k) but it still bumped our SAI up significantly. I called one of the schools and they told me to submit a "Data Change Request" form along with the special circumstances paperwork. Apparently some schools have both processes? The financial aid officer said the Data Change Request gets processed faster because it goes directly to their FAFSA team instead of the general appeals committee. Might be worth asking about when you call!
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Louisa Ramirez
•That's really helpful to know about the Data Change Request form! I hadn't heard of that option. I'll definitely ask about it when I call the schools. It makes sense that it would get processed faster if it goes directly to the FAFSA team. Thanks for sharing your experience - every bit of insight helps when dealing with this mess!
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