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UPDATE: First, thank you all SO MUCH for the helpful suggestions! I finally got through to FSA after using that Claimyr service someone recommended (it actually worked!). The agent confirmed it was exactly what @profile2 suggested - the marriage date in December 2023 was causing a flag since we filed jointly that year. They helped me submit a correction with a special note explaining the situation, and the agent said they'd expedite the review since my daughter's aid deadline is coming up. The status now shows "Correction Processing" so fingers crossed it will be fixed in a few days. Will update when we know for sure!
So glad you figured it out!! The FAFSA system is sooo annoying with these random issues. Hope your daughter gets her financial aid package soon!
Thanks for updating us! This is really helpful info - I'm bookmarking this thread in case we run into similar issues when my son applies next year.
Wow, this thread is incredibly helpful! I'm a high school counselor and I've had several families dealing with this exact same issue this year. The 2025-2026 FAFSA rollout has been especially buggy with these hidden validation errors. I'm definitely going to share the Claimyr service with my families - the FSA phone lines have been completely overwhelmed this season. It's so frustrating that the system shows "processed successfully" when there are actually blocking issues. Thank you everyone for sharing your solutions - I'm going to create a checklist for my families based on all the common causes mentioned here (marriage date discrepancies, household size vs tax dependents, hyphenated names, incomplete contributor sections, etc.).
As someone just starting the FAFSA process with my daughter, this thread has been a lifesaver! I had no idea there were so many hidden pitfalls that could cause these processing issues. @Natalie Adams, would you be willing to share that checklist once you create it? I'm sure many families would benefit from having a comprehensive list of things to double-check before submitting. It sounds like the system is way more sensitive to minor discrepancies than it should be, and having a preventive checklist could save a lot of headaches down the road.
UPDATE: Success! After trying pretty much everything suggested here, what finally worked was a combination approach. I created a new FSA ID for my daughter using a different email, started a fresh application at 5:30 AM, used Firefox browser, and made sure to enter my wife's SSN information before anything else on the parent spouse page. Weird combination, but it worked! The system accepted everything and we got through to submission. Thanks everyone for your help! For anyone still struggling, try the early morning hours when the system seems less buggy.
Just wanted to chime in as someone who went through this exact nightmare last month! The spouse SSN bug is absolutely maddening. What worked for me was a variation of what others have suggested - I used Edge browser, cleared ALL cookies and cache first, then accessed the form around 6 AM when traffic was low. The key thing I discovered was to NOT use any autofill features - type everything manually, especially the SSN. Also, if you see ANY pre-populated information that looks wrong, exit immediately and try again rather than trying to correct it. The system seems to get stuck once it caches incorrect data. It took me 4 attempts over 2 weeks but I finally got through. Hang in there everyone - this system desperately needs fixing but there are workarounds!
Thanks for sharing your experience! The autofill tip is really helpful - I hadn't thought about that being part of the problem. It makes sense that the system might conflict with browser autofill data. I'm new to dealing with FAFSA issues (my oldest is a senior this year) and reading through everyone's experiences here is both reassuring and terrifying. It's good to know there are workarounds, but frustrating that we need them in the first place. Going to try your Edge browser + manual entry approach this weekend. Hopefully FSA gets this sorted out before next year's application cycle!
Update from my earlier comment: I just checked with a colleague in financial aid, and wanted to clarify that if your son has received his Student Aid Index (SAI), you can actually call each financial aid office with that number and ask for a preliminary aid estimate. Many offices can provide a rough package based on the SAI even before they've fully processed the FAFSA in their system. This could help you make a decision while waiting for official packages and while requesting scholarship extensions.
I'm in a very similar situation with my daughter and wanted to share what's been working for us. We contacted the scholarship foundations directly and explained the FAFSA delays - 4 out of 5 gave us extensions until June 30th without any hassle. The key was being proactive and reaching out before the deadline rather than waiting until the last minute. Also, don't forget to check if any of those scholarships are renewable - if they are, you definitely don't want to risk losing them over bureaucratic delays. One foundation even told us they've been getting so many extension requests this year that they're considering automatically extending all deadlines due to the widespread FAFSA issues. Stay strong and keep advocating for your son - the scholarship committees want to give away their money to deserving students, not take it back due to government processing delays!
Did you guys manage to fix this? My niece is having the exact same problem now and I'm trying to help her figure it out.
Yes! We actually got it fixed last night. We followed the advice about clearing the browser cache AND we switched from Safari to Chrome. Then my daughter went through each section one by one, saving each page even if she had already completed it. When she got to the signature page, it worked! So I think it was a combination of browser issues and maybe some unsaved data.
I'm so glad to hear this community exists! I'm a college freshman whose little brother is about to apply for his FAFSA next year, and reading through these posts is already teaching me so much about potential issues to watch out for. The browser compatibility problems seem to be a recurring theme - I'll definitely make sure he uses Chrome from the start and sticks to one device throughout the process. Thanks everyone for sharing your experiences and solutions!
That's such a smart approach to get ahead of these issues! I wish I had known about the browser compatibility problems when my daughter first started her application - would have saved us so much stress. One other tip I'd add for your brother: make sure he has all his documents ready before he even starts (tax returns, bank statements, etc.) so he can complete everything in one sitting. The FAFSA system seems to work much better when you don't leave it partially completed for days. Good luck to him next year!
Mei Zhang
This is such a great outcome and really helpful for others who might face this same situation! Your experience shows how important it is to be persistent and ask specific questions about different loan provisions. The Extended Eligibility option seems to be something that financial aid offices don't always check automatically, but can make a huge difference for students in their final semesters. Thanks for taking the time to update us with the resolution - it's going to help so many other families who find this thread when dealing with similar FAFSA confusion. Congratulations to your son on almost making it to graduation! 🎓
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Ravi Choudhury
•This whole thread has been such a learning experience! I had no idea about the Extended Eligibility provision or how annual vs aggregate limits worked. It's frustrating that students and families have to become experts in financial aid rules just to access the funding they're entitled to. I'm bookmarking this for future reference - the specific questions to ask could help so many people. Thanks everyone for sharing your knowledge!
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Luca Marino
Wow, this thread has been incredibly educational! As someone new to navigating FAFSA and federal loans, I had no idea about the distinction between annual and aggregate limits - that explains so much confusion I've been having with my own aid package. The Extended Eligibility provision mentioned by @financialaidpro is something I've never heard of before, and it sounds like it could be a game-changer for students in their final semesters. It's concerning that these options aren't more widely communicated by financial aid offices. @Angel Campbell, congratulations on getting this resolved for your son! Your persistence really paid off, and sharing the specific questions to ask will definitely help other families in similar situations. It's a great reminder that sometimes you have to advocate strongly and ask very targeted questions to get the help that's actually available. Thanks to everyone who contributed their expertise - this is exactly the kind of community knowledge sharing that makes these forums so valuable!
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Norah Quay
•I'm also new to all this and finding this thread incredibly helpful! The whole annual vs aggregate limits thing is so confusing - I wish there was clearer communication about how these work from the start. It seems like so many students get caught in this same trap where they technically have eligibility but can't access it due to these different limit types. @Angel Campbell s'success story really shows the importance of knowing exactly what to ask for. I m'definitely saving this thread as a reference in case I run into similar issues. It s'amazing how much expert knowledge is shared in these community discussions compared to what you sometimes get from official sources! Does anyone know if there s'a comprehensive guide somewhere that explains all these different loan provisions and eligibility rules in plain language?
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