FAFSA

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Update: I finally got through to a FSA representative who confirmed my payments DO count as long as I'm on ICR (which I am) and working full-time at a qualifying employer (which I am). She did advise me to submit a new Employment Certification Form immediately to make sure these early payments are being tracked properly. Thanks everyone for your help - especially the tip about Claimyr which saved me hours of hold time!

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That's great news! Just remember to submit that ECF annually or whenever you change employers. And keep records of EVERYTHING - payment confirmations, ECF submissions, correspondence. The PSLF program has improved a lot, but documentation is still key to success.

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Congratulations on getting confirmation! This is such valuable information for other parents in similar situations. I'm in a comparable spot - work for a public library system and have Parent PLUS loans for my junior. I've been hesitant to start payments early because I wasn't sure if they'd count, but your experience gives me confidence to move forward. Quick question: When you consolidated, did you have to wait a certain period before the payments started counting toward PSLF, or did they count immediately after consolidation? I'm worried about timing since I just submitted my consolidation application last month.

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Great question! From what I understand, payments start counting immediately after your consolidation is complete and you're placed on the ICR plan. There shouldn't be a waiting period. The key is making sure your consolidation is fully processed first - you should receive confirmation that your new Direct Consolidation Loan is active and you're officially on ICR before making payments. I'd recommend calling to verify your consolidation status before starting payments, just to be safe. The FSA rep I spoke with emphasized that timing is crucial for PSLF eligibility.

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I'm in a very similar situation - work for a state university and just started the consolidation process for my daughter's Parent PLUS loans. One thing I learned from talking to other parents who've been through this: make sure you get written confirmation of your loan servicer assignment after consolidation. Some servicers are apparently better than others at tracking PSLF progress correctly. Also, I've heard it's worth submitting your first ECF right after consolidation completes, even before making payments, just to establish the paper trail early. Has anyone else had experience with different servicers for Parent PLUS PSLF?

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Just wanted to add one more thing that might be helpful - if your daughter is considering any schools that offer early action or early decision (non-binding), you might want to encourage her to apply to those since the FAFSA won't be available until December 1st. Some schools have their own institutional aid applications that can be completed earlier, and getting an early acceptance can take some pressure off while you're navigating the new FAFSA system. Also, I've found it helpful to create a spreadsheet with all the schools she's interested in, their FAFSA deadlines, CSS Profile requirements, and any school-specific aid applications. With all these changes this year, staying organized is going to be more important than ever!

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This is such excellent advice! I hadn't thought about the timing issue with early applications vs. the December FAFSA launch. The spreadsheet idea is brilliant too - I'm definitely going to set that up this weekend. With all these changes, organization really will be key. Thank you for thinking of that detail about institutional aid applications - I'll make sure to check each school's website for their specific requirements and deadlines.

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As someone who just went through this process with my son last year, I can't stress enough how important it is to have all your documents ready before December 1st. The new FAFSA will pull directly from your 2023 tax returns, so make sure those are filed and processed by the IRS well in advance. One thing I wish I'd known earlier - keep digital copies of everything! Bank statements, investment accounts, business records if applicable. The new system is supposed to be more streamlined, but when you inevitably need to provide verification documents to colleges, having everything organized digitally will save you so much time. Also, don't panic if the SAI number looks weird compared to what you're used to seeing with EFC. The scale is completely different, so a negative number isn't necessarily bad - it actually might mean more aid eligibility. Each college will interpret these numbers differently anyway when putting together aid packages.

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This is such practical advice, especially about keeping digital copies! I learned this the hard way with my oldest years ago when I had to scramble to find bank statements that the college suddenly needed. The point about the SAI scale being different is really reassuring too - I was worried about seeing negative numbers and thinking we'd done something wrong. It's good to know that's actually normal and potentially beneficial. I'm definitely going to start organizing all our 2023 documents now rather than waiting until December. Thank you for sharing your experience!

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As someone who just went through this process with my son at Penn State Beaver, I can confirm everything everyone is saying here! The confusion is totally normal - I was panicking about the same thing last fall. Just select University Park on all your federal aid applications and don't second-guess it. The Penn State financial aid system is actually pretty efficient once you understand how it works. Your daughter's aid will show up correctly on her Altoona campus bill. The only thing I'd add is to take screenshots of all your FAFSA submissions just in case you need to reference them later. Good luck and congratulations to your daughter!

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Thanks so much for sharing your experience with Penn State Beaver! It's really reassuring to hear from someone who just went through this. The screenshot tip is brilliant - I never would have thought of that but it makes total sense to have that documentation. Did you run into any other unexpected steps in the process that caught you off guard?

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I'm new to this whole FAFSA process and seeing all these responses is so helpful! My daughter just got accepted to Penn State Mont Alto and I was having the exact same confusion about the campus selection. It's such a relief to know that selecting University Park is the correct thing to do even when your student will be at a commonwealth campus. I was worried I was doing something wrong! Quick question though - when we eventually need to apply for loans for future years, do we continue to always select University Park, or does that change if she transfers to the main campus through the 2+2 program?

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Welcome to the FAFSA journey! You'll always select University Park on the FAFSA regardless of whether your daughter stays at Mont Alto or transfers to University Park through the 2+2 program. The Penn State system handles all the campus routing automatically based on where she's actually enrolled each semester. So even if she does transfer to main campus later, you won't need to change anything on future FAFSA applications - just keep selecting University Park every year. The financial aid office tracks her enrollment location internally and sends the funds to the right place. One less thing to worry about!

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Update: I spoke with someone at Federal Student Aid (finally!) and they confirmed it was due to the FAFSA Simplification Act changes that happened between when I submitted the two applications. The November application was processed under transitional rules that still gave some benefit for multiple students in college, while the January application used the new formula that eliminated this benefit. They advised me to file a correction on both applications and then contact each school's financial aid office for a professional judgment review. The aid officer said many families are in this situation this year due to the transition. Thanks everyone for your help!

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glad u figured it out! at least now u know ur not crazy lol

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This is EXACTLY what happened to us too! But WHY didn't they make this clear anywhere?? They should have warned families this was happening!

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Thanks for sharing your experience and the update! This is such valuable information for other families going through the same thing. I'm dealing with a similar situation where my two kids got different aid packages despite identical family circumstances. It's incredibly frustrating that the Department of Education didn't communicate these transition issues more clearly to families. We're basically finding out about these formula changes after the fact when our aid packages don't make sense. I'm definitely going to follow your advice and file corrections for both applications, then request professional judgment reviews. Did the schools' financial aid offices seem familiar with this issue when you contacted them?

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I'm new to this whole FAFSA process and this thread has been incredibly eye-opening! I have twins who will be starting college next year, and after reading all of this I'm terrified we'll run into the same issues. Should I submit both of their applications on the exact same day to avoid the formula transition problems you all experienced? Also, when you say "professional judgment review" - is that something I request directly from the financial aid office, or do I need to go through some formal process? This is all so confusing and I wish there was clearer guidance from the Department of Education about these changes!

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Hey Christopher! Just wanted to chime in as another first-gen student who went through this same panic last year 😅 Everyone's advice here is spot on - the federal portal is basically useless for tracking actual aid awards. What helped me was creating a spreadsheet to track when each of my schools said they'd release aid packages, because every school has different timelines (some as late as May/June). Also, don't be afraid to call the financial aid offices if you haven't heard anything by their stated deadlines - they're usually super helpful and understand that first-gen students need extra guidance. You've got this! The waiting is the hardest part but it sounds like you did everything right with your FAFSA submission.

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This is such amazing advice Camila! The spreadsheet idea is brilliant - I'm definitely going to do that to keep track of all my schools' different timelines. It's so reassuring to hear from someone who went through the exact same panic and came out the other side successfully! I really appreciate you sharing your experience as a fellow first-gen student. Sometimes I feel like I'm fumbling around in the dark with all this financial aid stuff, but hearing that other people felt the same way and that it all worked out makes me feel so much better. Thanks for the encouragement and the practical tips - you're all making this feel so much less overwhelming! 🙌

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Hey Christopher! Just wanted to add some reassurance as someone who works with financial aid - you're absolutely on the right track! The fact that your FAFSA shows "Processed" means the hardest part is done. One thing that might help ease your anxiety: you can actually check your Student Aid Report (SAR) on studentaid.gov to see your Expected Family Contribution (EFC) or Student Aid Index (SAI) if you used the new FAFSA. This will give you a better idea of what aid you might be eligible for while you wait for school packages. Also, keep in mind that schools are still adjusting to the new FAFSA timeline this year, so some may be running a bit behind their usual schedules. You're doing great navigating this as a first-gen student - don't hesitate to reach out to your schools' aid offices if you need updates! 🌟

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