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FINAL UPDATE: We finally got through to FSA using that call service someone recommended. Took about 3 hours total but an agent was able to unlock my contributor section! I just finished redoing my portion and my son resubmitted. His SAI went back down to where it should be. For anyone else dealing with this - definitely DON'T create a new application, and be prepared for a long wait to get help. The agent said they're seeing this issue a lot with the new FAFSA.
Great to hear you got it resolved! Just a heads-up - your son should check his FAFSA status in 3-5 days to make sure everything processed correctly. Sometimes when contributor sections get re-added, the system might flag the application for verification. If that happens, don't panic - just respond to any requests for additional documentation promptly.
This is such a helpful thread! I'm bookmarking this in case we run into similar issues. The new FAFSA system seems to have so many glitches this year. Really glad you were able to get it sorted out before the deadline - that must have been incredibly stressful with your son's college decision hanging in the balance. Thanks for sharing the solution and keeping us updated!
also dont forget to check if ur school does preffesional judgment reviews if u have special circumstances. my family had medical bills and job loss that wasnt on fafsa and we got our sai lowered after we showed proof
I'll definitely look into that since we do have those medical expenses. Did you just contact the financial aid office directly?
yep just called the fin aid office and they sent me a form to fill out. had to send medical bills and proof insurance didnt cover them. took like 3 weeks but they adjusted my sai down by like 4000 points which helped
Your SAI of 21,939 definitely puts you in a challenging position, but don't give up yet! I'm in a similar situation - my family makes about $95k and my SAI came back at 20,500. Here's what I've learned so far: 1. You're right that you won't qualify for Pell Grants (cutoff is around 6,500 SAI), but you can still get unsubsidized federal loans 2. The key is applying to schools strategically - some state schools and private colleges with good endowments still offer institutional aid even with higher SAIs 3. Definitely pursue that professional judgment appeal for the medical expenses others mentioned I'm also focusing heavily on merit scholarships since need-based aid will be limited. Have you looked into your state's merit programs? Some states have automatic scholarships based on GPA/test scores regardless of income. Don't let this SAI discourage you from completing applications - you won't know what aid you can get until you try!
Glad to see you got it resolved! This is such a common issue that trips up so many families. The 48-hour sync time between FSA ID verification and the FAFSA system is something they really should mention more prominently in their instructions. For future reference, if anyone runs into similar signature issues, you can also check the "My Activity" section in your studentaid.gov account to see if there are any pending signature requests that might not have triggered email notifications. Sometimes the system shows the request is there even when the email doesn't come through. Congratulations on getting your FAFSA completed - that's one major hurdle down for your daughter's financial aid process!
As someone who just went through this exact same frustration last month, I feel your pain! The FAFSA spouse signature process is unnecessarily confusing. Here are a few additional tips that helped me beyond what others have mentioned: 1. Make sure your husband logs into his FSA ID account and completes the "Profile" section fully - even small missing details can prevent the signature system from working properly 2. If you're still having issues after fixing the email typo, try having him clear his browser cache and cookies before attempting to sign 3. The signature emails sometimes come from "noreply@studentaid.gov" which many email providers automatically filter as spam, so definitely check those folders thoroughly The good news is that once you get past this hurdle, the rest of the process is much smoother. Your daughter's financial aid won't be affected as long as you get it completed before your state's priority deadline. Most schools are understanding about these technical delays since they're so common with the FAFSA system. Keep us posted on how it goes with the corrected email!
Thanks for the additional tips! The browser cache clearing suggestion is something I hadn't thought of. We did manage to get it resolved (I posted an update above), but the "Profile" completion tip is really good to know for anyone else dealing with this. It's amazing how many little technical details can trip up the whole process. I wish the FAFSA site had a proper troubleshooting checklist that covered all these steps instead of making families piece together solutions from forums like this!
doesnt SAI also depend on how many kids you have in college at once? my neighbor said her expected contribution got cut in half when both kids were in school at same time
That was how the old EFC system worked, but the new SAI calculation for 2024-2025 and beyond doesn't provide the same multiple-student discount. There's still some adjustment, but it's much less significant than before. This is one of the major changes in the FAFSA Simplification Act that's catching many families by surprise.
As someone who just went through this process with my daughter, I can tell you that an SAI of 29,232 puts you in that challenging middle ground where you won't qualify for much need-based federal aid, but you're not wealthy enough to easily afford full price either. Here's my practical advice: Start by running the Net Price Calculator for each school your son is considering. Yes, they're not perfect (as others mentioned), but they'll give you a starting point. More importantly, focus heavily on merit scholarships - these are based on your son's academic performance, not your SAI. Also, consider this strategy we used: apply to a mix of schools where your son would be in the top 25% of admitted students (more likely to get merit aid) along with his dream schools. Sometimes the "safety" schools with good merit aid packages end up being more affordable than you'd expect. One last tip - if you have any unusual financial circumstances (medical bills, caring for aging parents, recent job changes), document everything. You may be able to appeal your SAI or individual school aid decisions later. Good luck!
Malia Ponder
Thanks for the tip! I'll try to calculate that tonight. The financial aid officer mentioned they'll look at our projected income for the full year (including the months I was employed plus estimated unemployment). She said they typically convert the appeal decision into an adjusted grant amount rather than explicitly telling us the new SAI.
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Edison Estevez
•my son just went through this exact same thing!!! make sure u follow up with them!!! they "lost" our documents TWICE and we had to resubmit everything. the squeaky wheel gets the grease with these financial aid people!!!!!!
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ThunderBolt7
As someone who just went through this process with my son last semester, I want to echo what others have said about documentation being key. One thing that really helped us was creating a simple timeline document showing "before job loss" vs "after job loss" income projections for the entire year. We included monthly breakdowns and it seemed to make our case much clearer to the appeals committee. Also, don't forget to mention any other changes in your financial situation - reduced 401k contributions, increased medical expenses, etc. These can all be considered as part of your special circumstances. The appeals process can feel overwhelming but most financial aid officers genuinely want to help families in situations like yours. Good luck with your daughter's appeal!
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