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UPDATE: After waiting 36 hours, the system fixed itself! When I logged into my FSA ID account today, there was a notification about a pending contribution. I was able to complete the parent section successfully. For anyone else experiencing this issue - patience seems to be key. Thanks everyone for your help and suggestions!
Great news! Glad it resolved itself. Make sure to save the confirmation page and confirmation number for your records. With the new system, it's always good to have documentation of successful submission in case questions arise later.
Lucky you! We're STILL having problems after 2 WEEKS. Called FSA 8 times and either get disconnected or told "the system is experiencing high volume." This is RIDICULOUS!
I'm dealing with this same issue right now! My son's FAFSA shows his student section as complete, but when I try to access the parent contribution section, it just shows a spinning wheel and then times out. I've tried different browsers, cleared my cache, and even tried accessing it from my phone - nothing works. It's been 4 days now and I'm getting really worried about missing his school's priority deadline. Has anyone found a reliable way to contact FSA that actually gets through? The phone lines seem to be constantly busy.
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dont worry about the college selection!!!! my son changed his mind 3x after we submitted fafsa. u can log back in and update the school list anytime. just make sure u do it b4 she accepts admission somewhere
Yes! We had to add 3 more schools in January when my daughter decided to apply to more places. Super easy to update.
As someone who just went through this process with my oldest child last year, I want to add a few practical tips that helped us stay organized: 1. Create a dedicated email folder for all FAFSA communications - you'll get A LOT of emails from schools once you submit. 2. Keep a simple spreadsheet with your daughter's college choices, their FAFSA school codes, and deadlines. Some schools have earlier priority deadlines even though FAFSA opens Dec 1st. 3. Don't panic if the website is slow or crashes on December 1st - it happens every year with everyone trying to submit at once. Just keep trying or wait a day or two. 4. After you submit, you'll get a Student Aid Report (SAR) - review it carefully for errors because corrections can delay processing. The whole thing feels overwhelming at first but honestly once you do it the first time, it becomes much more manageable. You've got plenty of time to prepare since you're starting early!
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As someone who just went through this process with my twin daughters, I want to emphasize how important it is to start early and be patient with the system. We began creating their FSA IDs in September, which was smart because one daughter's account took over a week to verify due to some SSN mismatch that required manual review. One tip I haven't seen mentioned: make sure your daughter uses an email she'll have access to throughout college, not a high school email that might expire. Also, write down all login credentials somewhere safe - she'll need that FSA ID for years to come for loan management and renewal FAFSAs. The new system is definitely more student-centric, but honestly once you get past the initial setup confusion, it's actually more intuitive than the old version. Your daughter will do great - just give yourselves plenty of time and don't stress if there are technical hiccups along the way!
This is such helpful advice about starting early! I never thought about the high school email potentially expiring - that would be a nightmare to deal with later. Did you run into any other unexpected issues during the process that we should watch out for? And how did you handle the SSN mismatch - was that something you could resolve online or did you have to call?
I went through this exact process with my son last year and can confirm everything others have said about the student needing their own FSA ID. One thing I'd add is to make sure your daughter has all her documents ready before starting - Social Security card, driver's license, and any tax documents you'll need. The verification process cross-references everything, so having inconsistent information (even something as simple as using a nickname vs. full legal name) can cause delays. Also, don't panic if the system seems slow or glitchy - we had to restart the application twice due to timeouts, but all our information was saved. The new FAFSA saves your progress automatically, which is actually a huge improvement from the old system where you could lose everything if you got kicked out. Start in October 2025 for the best experience before the rush begins!
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This is such a stressful time! I'm in a similar boat - just got my SAI back and it's way higher than I hoped. From reading everyone's experiences here, it sounds like the key is to get prepared NOW while waiting for the official aid package. I'm going to start checking my credit score and researching lenders like Kara suggested so I'm ready to apply immediately once I know the exact gap amount. The school certification delays seem to be the real wildcard that catches everyone off guard. Thanks for asking this question - the responses have been super helpful!
Yes, this thread has been incredibly helpful! I'm also dealing with a higher-than-expected SAI and feeling overwhelmed by all the timing considerations. The advice about getting pre-qualified with multiple lenders while waiting for the official aid package seems like a smart strategy - that way you can compare offers without the time pressure. I'm definitely going to start researching now so I'm not scrambling later. It's reassuring to know I'm not the only one stressed about making all these deadlines work!
I'm going through the exact same thing right now! My SAI came back much higher than expected too, and I've been losing sleep over the timing. After reading through all these responses, I think I have a clearer game plan now. I'm going to start checking my credit score this week and get pre-qualified with a few different lenders (sounds like Discover, SoFi, and College Ave are good options to compare). That way when the official aid package arrives, I can quickly compare the final offers and apply immediately. The school certification delay seems to be the biggest risk factor that nobody warns you about - some taking just a week while others take a month! I'm also going to call the school's financial aid office to ask about their preferred lenders and typical certification timeline. Thanks to everyone who shared their experiences - this has been way more helpful than anything I found on the official websites!
This is exactly the kind of detailed plan I needed to see! I'm definitely going to follow your approach - starting with the credit check and pre-qualifications while waiting for the official aid package. The point about calling the school to ask about preferred lenders and their certification timeline is brilliant - I hadn't thought of that but it could really help with planning. It's such a relief to know there are others going through the same stress with these higher-than-expected SAI scores. I feel like I actually have a roadmap now instead of just panicking about deadlines!
Isabella Brown
I finally got through! For anyone still trying, here's what worked for me: cleared all cookies/cache, used Microsoft Edge browser (not Chrome), and tried at 6:30am. The system was slow but functional. Now my application shows "Submitted" though no SAI calculation yet. I'm just relieved to have it in the system before my school's priority deadline. Thanks everyone for your tips and commiseration!
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Maya Patel
•That's great news! Thanks for sharing what worked. I'll try Edge tomorrow morning - still stuck in the verification section myself.
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Emma Garcia
•Congratulations! Your SAI calculation will likely take 2-3 weeks given the current processing backlog, but having it submitted before your priority deadline is what matters most for institutional aid consideration.
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Dylan Fisher
Just wanted to jump in as someone who went through this exact nightmare last year! I know how stressful it is, but don't give up. A few additional tips that helped me: 1) Save your progress frequently - the system times out but sometimes saves partial data, 2) If you get kicked out, wait 15-20 minutes before trying again (I think there's some kind of rate limiting), and 3) Contact your school's financial aid office ASAP to let them know you're having technical difficulties - most are being very understanding about extensions this year. Also, make sure you have your parents' info ready if you're a dependent student, because the parent contributor section seems to be the glitchiest part. You've got this! The system will eventually work and you'll get your aid processed.
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Santiago Diaz
•Thank you so much for these tips, especially the one about waiting 15-20 minutes between attempts! I've been frantically refreshing which probably made things worse. I'm definitely going to email my financial aid office first thing tomorrow morning. It's reassuring to hear from someone who made it through this process last year - gives me hope that I'll eventually get through it too!
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