FAFSA

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  • Redial until on hold
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  • Give you free callbacks if the FAFSA drops your call

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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Hey Christopher! Just wanted to chime in as another first-gen student who went through this same panic last year 😅 Everyone's advice here is spot on - the federal portal is basically useless for tracking actual aid awards. What helped me was creating a spreadsheet to track when each of my schools said they'd release aid packages, because every school has different timelines (some as late as May/June). Also, don't be afraid to call the financial aid offices if you haven't heard anything by their stated deadlines - they're usually super helpful and understand that first-gen students need extra guidance. You've got this! The waiting is the hardest part but it sounds like you did everything right with your FAFSA submission.

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This is such amazing advice Camila! The spreadsheet idea is brilliant - I'm definitely going to do that to keep track of all my schools' different timelines. It's so reassuring to hear from someone who went through the exact same panic and came out the other side successfully! I really appreciate you sharing your experience as a fellow first-gen student. Sometimes I feel like I'm fumbling around in the dark with all this financial aid stuff, but hearing that other people felt the same way and that it all worked out makes me feel so much better. Thanks for the encouragement and the practical tips - you're all making this feel so much less overwhelming! 🙌

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Zainab Ismail

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Hey Christopher! Just wanted to add some reassurance as someone who works with financial aid - you're absolutely on the right track! The fact that your FAFSA shows "Processed" means the hardest part is done. One thing that might help ease your anxiety: you can actually check your Student Aid Report (SAR) on studentaid.gov to see your Expected Family Contribution (EFC) or Student Aid Index (SAI) if you used the new FAFSA. This will give you a better idea of what aid you might be eligible for while you wait for school packages. Also, keep in mind that schools are still adjusting to the new FAFSA timeline this year, so some may be running a bit behind their usual schedules. You're doing great navigating this as a first-gen student - don't hesitate to reach out to your schools' aid offices if you need updates! 🌟

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Dmitry Petrov

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One final piece of advice: since the 2025-26 FAFSA will be evaluating your 2023 tax year information, start gathering documentation now for any significant financial changes that have occurred since 2023. If your income has decreased or you've had major expenses arise, you'll want to prepare for potential professional judgment appeals at each institution. Also, with two in college, don't overlook the CSS Profile if your students are applying to private institutions. Unlike the FAFSA, the CSS Profile still factors in multiple family members in college when determining aid eligibility at many private schools.

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That's excellent advice! My income actually did decrease in 2024 after a job change, so I'll start gathering documentation. And I'll definitely look into the CSS Profile - my older child is at a state university, but my younger one is considering some private colleges too.

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Aaliyah Reed

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As a new parent to this process, I'm finding all this information incredibly helpful! I have twin juniors in high school who will both be starting college in fall 2026, so I'm trying to learn everything I can now. Quick question - when you mention that each student needs to start their own application first, do they both need to complete their entire student portion before I can do anything as a parent? Or can I start working on my contributor section for the first child while the second is still working on their application?

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Khalid Howes

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Welcome to the group! You can definitely work on your contributor section for the first child while the second is still working on their application. Each student's FAFSA is completely independent - once your first twin adds you as a contributor and you receive that invitation email, you can complete your portion for them right away. You don't need to wait for your second child to finish or even start their application. When your second twin is ready and adds you as a contributor, you'll just log in with the same FSA ID and complete a separate contributor section for them. It's actually better to handle them as they come rather than trying to coordinate everything at once!

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Mei Lin

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Another tip: GET THE MOBILE APP!! Both of you! It makes connecting accounts so much easier. I tried doing everything through the website last year and it was a disaster. The app walks you through everything step by step. Trust me on this.

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Hattie Carson

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As someone just starting this process with my daughter, this thread has been incredibly helpful! I had no idea about the separate account requirement and was about to make the same mistake of trying to use my old account for everything. Quick question - when you mention the mobile app, is that the "Federal Student Aid" app or something else? I want to make sure I download the right one. Also, @Liam Fitzgerald, thanks for explaining the SAI changes - I hadn't heard about those updates and it sounds like they could actually benefit some families compared to the old EFC system.

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Yes, it's the official "Federal Student Aid" app from the U.S. Department of Education! Make sure you get the one with the government logo. And you're absolutely right about this thread being helpful - I was so confused when I first started looking into this. The separate account thing seems counterintuitive at first but it really does make sense once you understand the student vs. contributor roles. Good luck with your daughter's application!

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Lilah Brooks

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This is such a relief to read! I've been panicking for the last two days thinking I was doing something wrong. The sign-in button has been completely unresponsive for me too, and I tried all the usual troubleshooting steps. It's so frustrating that they don't put clear notices on the website when they're doing maintenance - would save everyone so much stress! I'm going to try again now that others are saying it's working, and I'll definitely contact my school's financial aid office first thing tomorrow to let them know about the delays. Thanks everyone for sharing your experiences and solutions - this thread has been a lifesaver!

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Zoe Stavros

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I totally understand that panic feeling! I was in the exact same boat yesterday thinking my browser was broken or I was missing something obvious. It's such a relief to know this was a widespread system issue and not user error. Definitely reach out to your school's financial aid office - from what others have shared here, most schools are pretty understanding about these FAFSA technical difficulties. Hope you're able to get logged in now that the system is back up and running!

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Just went through this exact same frustration last week! The greyed-out sign-in button issue seems to happen pretty regularly during their system updates. I'm glad to see from the recent comments that it's working again now. For anyone who might face this in the future, I found that having multiple backup plans really helps - like having the financial aid office contact info saved, taking screenshots for documentation, and even trying different devices/networks. The FAFSA system can be so unreliable during peak times, but at least this community is great at sharing solutions and supporting each other through these stressful situations!

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Jade Santiago

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This exact same thing happened to us! My son and I were both logged in at the same time working on different sections, and when I submitted the parent portion, it somehow triggered the whole application to submit without his signature. We were so confused when we got that rejection email. Thankfully we were able to fix it by having him log back in with his FSA ID and complete the signature process. The new FAFSA system definitely has some coordination issues when multiple people are working on it simultaneously. For anyone else dealing with this - make sure to coordinate who submits when, or better yet, complete it together on one device to avoid this glitch!

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Lucy Lam

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Thanks for sharing this! It's reassuring to know we're not the only ones who ran into this issue. That's a great tip about using one device - we'll definitely do that for any future FAFSA updates or corrections. It's frustrating that the system allows multiple people to be logged in simultaneously but then gets confused about who's submitting what. Hopefully they'll fix this bug in future versions!

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Ethan Davis

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Wow, this thread has been super helpful! I'm a high school senior getting ready to fill out my FAFSA with my parents next month, and reading about all these submission glitches is making me nervous but also better prepared. It sounds like the key takeaways are: 1) Don't work on it simultaneously from different devices, 2) Make sure both parent and student complete ALL sections before anyone hits submit, 3) Keep FSA IDs separate and don't mix them up, and 4) Double-check every question including that drug conviction one someone mentioned. Thanks everyone for sharing your experiences - hopefully by the time I apply they'll have fixed some of these bugs, but at least now I know what to watch out for!

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