FAFSA submission glitch - student signature missing after parent portion submitted

same happened with me + my son last week!! so annoying, why would they let it submit without both signatures?? the whole form got kicked back to us

This is a common issue with the new FAFSA system. Don't worry - you don't need to start over. Your daughter should log into her studentaid.gov account with her FSA ID, go to the FAFSA form section, and she'll see the incomplete application with a notification about the missing signature. There should be an option to review and sign the form. I recommend having her do this ASAP though, as some schools have early priority deadlines for maximum aid consideration.

The system should automatically reprocess after she adds her signature. One thing to check though - make sure she completes any unfinished sections before adding her signature. If she had other incomplete parts, just signing won't fix those issues. Also, I recommend both of you check your email regularly after she signs. You should each receive confirmation emails within 3-5 days that the FAFSA has been successfully processed. If you don't get those emails, log back in to check the status.

THE NEW FASFA IS TERRIBLE!!!! My twins are both applying and we've had nothing but problems. One application randomly deleted all our tax info and the other keeps showing errors about "contributor conflicts" whatever that means. We've been trying to call FSA for THREE WEEKS and can't get through to anyone. Schools are asking for the SAI scores and we're still stuck with incomplete applications. This redesign is a disaster!!!

I had the same submission problem last month. Just to add to what others have said - make sure your daughter logs in with HER FSA ID, not yours. I made that mistake and got really confused because I couldn't see the signature option. The system treats the parent and student sections as separate accounts. Also, when she goes to sign, she'll need to answer those challenge questions again about her identity. Make sure she has her social security card and ID handy.

Try using Claimyr (claimyr.com) if you need to actually speak with someone at Federal Student Aid about this. I was having a similar signature issue that wouldn't resolve through the portal, and after trying to call for days, I used their service and got through to an FSA agent in about 15 minutes. They have a video demo at https://youtu.be/TbC8dZQWYNQ that shows how it works. The agent was able to reset something on their end that fixed our submission problem immediately.

Update: My daughter was able to log in and add her signature! The system showed her application was incomplete, and there was a button to continue the process. She had to verify some information and then electronically sign. We got an email confirmation that the FAFSA was successfully submitted about an hour later. Thank you all for the help!

my daughters fasfa got rejected 3 times before it went thru... make sure u answer the drug conviction question right. thats what kept flagging ours even tho she has no convictions we kept missing that question somehow

This exact same thing happened to us! My son and I were both logged in at the same time working on different sections, and when I submitted the parent portion, it somehow triggered the whole application to submit without his signature. We were so confused when we got that rejection email. Thankfully we were able to fix it by having him log back in with his FSA ID and complete the signature process. The new FAFSA system definitely has some coordination issues when multiple people are working on it simultaneously. For anyone else dealing with this - make sure to coordinate who submits when, or better yet, complete it together on one device to avoid this glitch!

Wow, this thread has been super helpful! I'm a high school senior getting ready to fill out my FAFSA with my parents next month, and reading about all these submission glitches is making me nervous but also better prepared. It sounds like the key takeaways are: 1) Don't work on it simultaneously from different devices, 2) Make sure both parent and student complete ALL sections before anyone hits submit, 3) Keep FSA IDs separate and don't mix them up, and 4) Double-check every question including that drug conviction one someone mentioned. Thanks everyone for sharing your experiences - hopefully by the time I apply they'll have fixed some of these bugs, but at least now I know what to watch out for!