Why is Washington ESD unemployment so hard to get approved?
I've been trying to get my unemployment claim approved for over a month now and it feels impossible. First they said I needed to verify my identity, then it went into adjudication, now they're asking for more documentation about why I left my job. Every time I call Washington ESD I get disconnected or put on hold for hours. My friends in other situations got their benefits right away but mine keeps getting delayed. Is the system designed to make people give up? What am I missing here?
62 comments


Ivanna St. Pierre
The system is definitely frustrating but there are usually specific reasons for delays. What reason did you put for leaving your job on your initial application?
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Esteban Tate
•I put that I was laid off due to budget cuts but my employer might have reported it differently
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Ivanna St. Pierre
•That's probably why it's in adjudication - they need to verify the separation reason with your employer
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Elin Robinson
I had the same issue last year. Washington ESD has to investigate any discrepancies between what you report and what your employer reports. The adjudication process can take 4-6 weeks but it's not meant to deny people, just verify eligibility.
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Esteban Tate
•6 weeks?? I can't wait that long to pay rent. There has to be a faster way to get through to someone
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Elin Robinson
•I know it's frustrating but the timeline is pretty standard for disputed claims
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Atticus Domingo
Try using Claimyr to get through to Washington ESD faster. I was stuck trying to call for weeks until someone recommended claimyr.com - they handle the calling and waiting for you. There's a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Got through to an agent in two days instead of weeks of trying myself.
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Esteban Tate
•Is that legit? Sounds too good to be true for something free
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Atticus Domingo
•It's not free but way cheaper than missing rent payments while waiting. They just call repeatedly until they get you connected to a real person at Washington ESD
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Beth Ford
•I used them too after seeing endless busy signals. Actually talked to a human who explained exactly what documents I needed to upload
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Morita Montoya
the whole system is a joke!!! they make it hard on purpose so people give up and don't collect benefits. I've been fighting them for 2 months over a simple clerical error
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Elin Robinson
•While the system has issues, most delays are due to verification requirements, not intentional barriers
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Morita Montoya
•tell that to people who can't feed their families while waiting for "verification
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Kingston Bellamy
What specific documentation are they asking for? Sometimes the requests seem overwhelming but they're usually pretty standard - pay stubs, separation notice, etc.
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Esteban Tate
•They want a signed statement from my supervisor about the layoff but she left the company too
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Kingston Bellamy
•You can submit HR contact info instead or ask for alternative documentation options
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Joy Olmedo
Same boat here. Been pending for 3 weeks and my savings are almost gone. The job search requirements don't help when you can't even get your first payment
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Ivanna St. Pierre
•You still need to keep filing weekly claims even during adjudication or you'll lose those weeks
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Joy Olmedo
•Yeah I'm doing that but it's stressful not knowing if any of it will get approved
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Elin Robinson
Pro tip: if your claim is taking forever, check if you can request expedited processing due to financial hardship. Not everyone knows this option exists.
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Esteban Tate
•How do you request that? Is there a special form?
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Elin Robinson
•You have to speak to an agent directly - which brings us back to the calling problem unfortunately
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Isaiah Cross
honestly the phone system is the worst part. I've called 47 times this week and got through once only to be transferred and disconnected
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Atticus Domingo
•This is exactly why services like Claimyr exist - they handle that nightmare calling process for you
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Isaiah Cross
•might have to try that if I can't get through by Friday
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Kiara Greene
The system isn't actually harder than other states, Washington just has more claimants than agents can handle efficiently. Staffing issues create most of the delays.
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Morita Montoya
•then they should hire more people instead of making us suffer
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Kiara Greene
•Agreed, but understanding the real cause helps set expectations while you're waiting
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Esteban Tate
Update: finally got through using that Claimyr service someone mentioned. Agent explained that my employer reported I quit instead of being laid off, which is why it went to adjudication. Now I know what to appeal.
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Ivanna St. Pierre
•That's huge! Having the actual reason makes all the difference in fighting it
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Atticus Domingo
•Glad it worked out - that's exactly the kind of information that's impossible to get without talking to someone
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Morita Montoya
•see this is why the system sucks, they had that info the whole time but wouldn't tell you
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Evelyn Kelly
For anyone else dealing with this - document EVERYTHING. Every call attempt, every piece of paperwork, every interaction. You'll need it if you have to appeal.
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Esteban Tate
•Wish I'd started doing this from day one instead of assuming it would be straightforward
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Evelyn Kelly
•Most people learn this the hard way unfortunately
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Paloma Clark
my cousin went through this last year and it took 8 weeks total but she did eventually get all her back pay
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Esteban Tate
•That's somewhat reassuring at least
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Joy Olmedo
•8 weeks though... that's a long time to go without income
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Elin Robinson
The key is understanding that Washington ESD has to follow federal guidelines for verification. It's not personal, even though it feels that way when you're struggling financially.
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Morita Montoya
•federal guidelines or not, people need to eat while they wait
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Elin Robinson
•Absolutely agree - just explaining why the process exists, not defending how long it takes
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Heather Tyson
Check if your county has emergency assistance programs while you wait for unemployment. Some have rent/utility help for people in situations like this.
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Esteban Tate
•Good idea, I hadn't thought of looking into local resources
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Joy Olmedo
•211 is a good number to call for local assistance programs
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Raul Neal
The appeal process isn't as scary as it sounds if your employer misreported your separation. You just need to provide evidence of the actual circumstances.
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Esteban Tate
•I have the layoff email from my manager so that should help
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Raul Neal
•Perfect - that's exactly the kind of documentation they need to see
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Jenna Sloan
hang in there everyone dealing with this. the system is broken but most people do eventually get their benefits if they keep pushing
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Esteban Tate
•Thanks, needed to hear that today
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Isaiah Cross
•same here, it's easy to feel like giving up
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Christian Burns
Make sure you're keeping up with job search requirements even during adjudication. Missing those can create additional delays once your claim is approved.
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Esteban Tate
•Yeah I'm logging everything in WorkSourceWA just in case
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Christian Burns
•Smart move - better to have it and not need it than the other way around
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Sasha Reese
If anyone else is struggling with this, there's also a Washington ESD claimant facebook group that shares updates about processing times and tips
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Joy Olmedo
•What's the group called? Could use more resources right now
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Sasha Reese
•Just search for Washington unemployment help groups, there are several active ones
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Atticus Domingo
Final reminder that if you're still struggling to reach Washington ESD by phone, Claimyr has been helping people get through consistently. Worth trying if you've been stuck in phone hell for weeks.
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Esteban Tate
•Already used them and it was a game changer - finally got real answers instead of automated messages
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Muhammad Hobbs
•might give this a shot if my situation doesn't improve by next week
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Noland Curtis
System definitely needs reform but knowing how to work within it helps. Good luck to everyone still fighting for their benefits.
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Esteban Tate
•Thanks everyone for the advice and support. This thread has been more helpful than weeks of trying to figure it out alone
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Ivanna St. Pierre
•That's what these forums are for - helping each other navigate the system
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