What happens after unemployment phone interview - Washington ESD next steps?
Just finished my phone interview with Washington ESD yesterday about my unemployment claim. The adjudicator asked me a bunch of questions about why I left my job and my availability for work. She said they'd make a decision within 2-3 weeks but didn't give me any hints about which way it might go. This is my first time dealing with adjudication and I'm super nervous about the outcome. What should I expect next? Do they usually call you back with the decision or just update your account? Should I keep filing my weekly claims while I wait?
70 comments


Amaya Watson
You should definitely keep filing your weekly claims while waiting for the adjudication decision. If they approve your claim, you'll get back pay for those weeks. If you stop filing, you could lose eligibility for those weeks even if they approve you later.
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Tristan Carpenter
•Thanks, that's what I was hoping to hear. I'll keep filing then. Do you know if they send a letter or just update the online account?
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Amaya Watson
•They usually do both - update your SecureAccess Washington account and mail you a determination letter. The online update comes first.
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Grant Vikers
same boat here, had my phone interview last week and still waiting... the anxiety is killing me
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Tristan Carpenter
•Right?? I keep checking my account like every hour hoping something changes
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Giovanni Martello
•I've been there. Try to stay busy and not obsess over it. The waiting is the worst part but there's nothing you can do to speed it up.
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Savannah Weiner
After your phone interview, Washington ESD will review all the information and make a written determination. This usually takes 2-4 weeks. They'll consider your testimony, any employer response, and relevant employment law. You'll receive a determination letter explaining their decision and your appeal rights if you disagree.
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Tristan Carpenter
•What if my employer lied during their part of the investigation? Can I bring that up somehow?
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Savannah Weiner
•If you believe there's false information, you can appeal the decision if it goes against you. The appeal process allows you to present additional evidence and challenge inaccuracies.
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Levi Parker
I waited 3 weeks after my phone interview and couldn't take it anymore. Used this service called Claimyr that helped me get through to an actual person at Washington ESD. They were able to check the status of my adjudication and told me it was almost ready to be decided. Check out claimyr.com - they have a video demo at https://youtu.be/7DieNd3C7zQ that shows how it works.
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Tristan Carpenter
•How much does that cost? I'm already struggling financially and can't afford to pay for something that might not work.
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Levi Parker
•I understand being tight on money. For me it was worth it just to get some peace of mind about what was happening with my claim. Way better than sitting there wondering.
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Libby Hassan
•Never heard of this service before. Seems sketchy to me but I guess if it works...
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Hunter Hampton
Whatever you do, DON'T call the regular Washington ESD number trying to check on your interview results. They literally can't tell you anything and you'll just waste hours on hold.
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Tristan Carpenter
•Good to know, I was definitely thinking about calling them
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Sofia Peña
•lol learned this the hard way, spent 4 hours on hold just to be told 'we can't discuss pending adjudications
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Giovanni Martello
The phone interview is usually a good sign actually. It means they're taking your claim seriously and want to hear your side before making a decision. If it was an obvious denial, they probably wouldn't bother interviewing you.
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Tristan Carpenter
•That's reassuring! I was worried that having an interview meant I was in trouble somehow.
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Grant Vikers
•wait really? I thought the interview meant they were leaning towards denying me
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Giovanni Martello
•Not necessarily. It just means your case needs more investigation. Could go either way.
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Amaya Watson
Make sure you document everything from your interview while it's fresh in your memory. Write down what questions they asked and how you answered. If you need to appeal later, having those notes will be helpful.
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Tristan Carpenter
•Good idea, I should probably write that down tonight before I forget
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Savannah Weiner
•Excellent advice. Also save any documents you referenced during the interview in case you need them for an appeal.
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Libby Hassan
Why does everything with Washington ESD take so damn long? 2-3 weeks just to make a decision after a 20 minute phone call is ridiculous
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Sofia Peña
•because they're probably dealing with thousands of these cases and don't have enough staff
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Hunter Hampton
•The whole system is a mess. I've been waiting 6 weeks total for my claim to get resolved.
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Amaya Watson
•I get the frustration but they do have to be thorough. A wrong decision can cost them thousands in wrongful payments or appeals.
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Grant Vikers
just checked my account again and still nothing new... this waiting is brutal
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Tristan Carpenter
•I know exactly how you feel. Try to check just once a day if you can help it
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Giovanni Martello
•I set a reminder to check every few days instead of constantly. Helps with the anxiety a bit.
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Savannah Weiner
One thing to keep in mind - even if your initial claim is denied, you have the right to appeal within 30 days. Many people don't know this and just give up after the first denial. The appeal process includes a hearing where you can present your case to an administrative law judge.
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Tristan Carpenter
•That's good to know. How long does the appeal process take if I need to go that route?
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Savannah Weiner
•Appeals can take 2-4 months unfortunately. But if you win, you'll get back pay for all the weeks you were eligible.
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Libby Hassan
•2-4 months?? That's insane. How are people supposed to survive that long without income?
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Aaron Boston
Had my interview 3 months ago and still fighting it through appeals. Don't want to scare you but be prepared for a long process if things don't go your way initially.
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Tristan Carpenter
•Oh no, that's terrifying. What was your interview about if you don't mind me asking?
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Aaron Boston
•Quit vs fired situation. Employer claimed I abandoned my job, I said I was constructively dismissed. Still going back and forth about it.
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Levi Parker
Update on my situation - I used Claimyr again today and found out my determination letter was actually mailed yesterday! Should get it by Friday. Definitely recommend their service if you're going crazy waiting like I was.
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Tristan Carpenter
•Ooh that's great news! I might have to look into that service if I don't hear anything by next week
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Grant Vikers
•wait so they can actually tell you when the letter was sent? That's exactly what I need to know
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Levi Parker
•Yeah, the Washington ESD rep was able to see that it was processed and mailed. Saved me from wondering if it got lost or something.
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Sofia Peña
protip: keep filing those weekly claims no matter what, even if you think you might get denied. I made the mistake of stopping and lost 3 weeks of eligibility when I eventually got approved
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Tristan Carpenter
•Yeah several people have mentioned that, I'm definitely going to keep filing
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Amaya Watson
•This is so important. I see people make this mistake all the time and then they're kicking themselves later.
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Sophia Carter
Remember to keep looking for work during this time too. If they approve you, you'll need to show you've been actively job searching. Keep that job search log updated!
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Tristan Carpenter
•Good reminder! I've been so focused on the interview results I almost forgot about the job search requirements
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Hunter Hampton
•How many job contacts do we need per week in Washington? I keep seeing different numbers
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Sophia Carter
•It's 3 job search activities per week minimum. Can be applications, networking, job fairs, etc.
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Giovanni Martello
Try not to stress too much about it. I know easier said than done, but the interview usually means they're just being thorough. Most people I know who had phone interviews ended up getting approved eventually.
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Tristan Carpenter
•That's really reassuring to hear, thank you. I've been assuming the worst
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Grant Vikers
•I needed to hear this too. Been spiraling about it all week
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Chloe Zhang
Whatever happens, make sure you read the determination letter carefully. It will explain exactly why they made their decision and what your next steps are. Don't just look at the approve/deny part.
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Tristan Carpenter
•Good advice, I'll make sure to read every word when it comes
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Savannah Weiner
•Yes, the reasoning is crucial for understanding your appeal rights and what evidence might be helpful if you need to challenge it.
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Grant Vikers
update: just tried that Claimyr thing someone mentioned and it actually worked! Got through to Washington ESD and they said my determination should be ready by early next week. Definitely worth it for the peace of mind
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Tristan Carpenter
•Oh wow, that's awesome! I think I'm going to try it too if I don't hear anything by Monday
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Libby Hassan
•Hmm maybe that service isn't as sketchy as I thought if multiple people are having success with it
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Levi Parker
•Glad it worked for you too! Way better than sitting around wondering what's happening
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Brandon Parker
Been through this process twice now and both times it took exactly 3 weeks from interview to determination letter. Washington ESD is pretty consistent with their timeline, even if it feels like forever when you're waiting.
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Tristan Carpenter
•Good to know there's usually a consistent timeline. I'm at 1 week now so hopefully just 2 more to go
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Sofia Peña
•What were your outcomes if you don't mind sharing? Trying to gauge my own chances
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Brandon Parker
•First one was approved, second was initially denied but I won on appeal. Really depends on your specific situation.
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Amaya Watson
Final reminder - once you get your determination, you have exactly 30 days to file an appeal if you disagree with the decision. Don't let that deadline pass if you think they got it wrong.
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Tristan Carpenter
•Noted! I'll mark my calendar as soon as I get the letter
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Savannah Weiner
•The 30-day deadline is firm. I've seen people lose their appeal rights because they waited too long, even by just a few days.
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Aaron Boston
•This is so important. I almost missed my deadline because I was trying to gather more documents first. File the appeal immediately and worry about evidence later.
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Tristan Carpenter
Thanks everyone for all the helpful advice and support! I feel a lot better about the waiting process now. I'll definitely keep filing my weekly claims and update you all when I hear something. This community is awesome.
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Giovanni Martello
•Good luck! Hope you get good news soon
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Grant Vikers
•Keep us posted! We're all in this together
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Amaya Watson
•You've got this! Stay positive and keep following the process
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