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Samantha Hall

Washington ESD keeps mentioning 'natural unemployment' - what does this actually mean for my claim?

I've been dealing with Washington ESD for weeks trying to understand why my claim is taking so long to process. During my phone call yesterday (finally got through after 47 attempts), the representative mentioned something about 'natural unemployment' and how it affects processing times. I tried to ask what that meant but got cut off when the call dropped. Now I'm wondering if this is why my weekly claims keep showing as pending? Has anyone else heard this term from Washington ESD staff? I'm really confused about whether this is something I need to worry about or if it's just bureaucratic jargon that doesn't actually impact my benefits.

Natural unemployment is an economics term that refers to the baseline level of unemployment that exists even in a healthy economy - it includes people who are between jobs, just entered the workforce, or are transitioning careers. Washington ESD staff sometimes reference it when explaining why certain claim processing takes longer during normal economic periods versus recession periods.

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Thank you! So this doesn't actually affect my individual claim processing then? I was worried it was some kind of flag on my account.

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Correct, it shouldn't affect your specific claim. It's more about overall system capacity and staffing levels at Washington ESD.

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ive heard that term too but honestly the washington esd reps sometimes just throw around fancy words when they dont want to explain the real reason for delays... my claim was stuck for 6 weeks and they kept giving me different explanations

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That's exactly what I'm worried about! Did your claim eventually get processed or are you still waiting?

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finally got it resolved but had to use a service called Claimyr to actually reach someone who could help - regular calling wasnt working

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I had a similar experience where Washington ESD mentioned economic terms that didn't seem relevant to my situation. After weeks of getting nowhere with regular calls, I found Claimyr (claimyr.com) which helps you actually connect with ESD agents without spending hours on hold. They have a demo video at https://youtu.be/7DieNd3C7zQ that shows exactly how it works. Made all the difference in getting my adjudication issues resolved.

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Is that service legitimate? I'm hesitant to use third-party services for something as important as unemployment benefits.

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Totally understand the hesitation. It's not a scam - they just help you get through to actual Washington ESD staff faster. You're still talking directly to ESD representatives, just without the endless busy signals.

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I was skeptical too but honestly after calling 200+ times over two weeks I was willing to try anything. Claimyr got me connected within an hour and I finally got my pending issues sorted out.

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The 'natural unemployment' thing is probably just the rep trying to sound knowledgeable. What you really need to focus on is whether your claim has any actual issues that need resolution. Check your SecureAccess Washington account for any action items or outstanding requirements.

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I've checked SAW multiple times and there's nothing showing that needs action. That's part of why I'm so confused about the delays.

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If SAW shows no issues but your claims are still pending, there might be a backend adjudication issue that's not visible to you. This is pretty common unfortunately.

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NATURAL UNEMPLOYMENT IS NOT A REAL THING THAT AFFECTS YOUR CLAIM!! These Washington ESD people just make stuff up when they don't know the answer. I've been dealing with this system for months and half the things they tell you are complete nonsense.

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Actually, natural unemployment is a real economic concept, but you're right that it shouldn't impact individual claim processing.

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whatever the point is they use these terms to confuse people and avoid giving real answers about why claims are delayed

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Been there with the confusing explanations from Washington ESD staff. The key is getting someone on the phone who actually knows what they're talking about, which is easier said than done with their call volume.

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Exactly! It took me weeks just to get that one call through, and then it wasn't even helpful.

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Have you tried the Claimyr service others mentioned? I haven't used it myself but heard good things from people in similar situations.

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Just wanted to add that 'natural unemployment' typically runs around 4-5% in a healthy economy. It includes frictional unemployment (people between jobs) and structural unemployment (skills mismatch). Washington ESD might reference this when discussing overall claim volumes, but it has zero bearing on your individual claim status.

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This is really helpful context, thank you! So it sounds like the rep was just explaining general economic conditions rather than anything specific to my situation.

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Exactly right. Your claim delays are likely due to adjudication backlogs or verification requirements, not economic theory.

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omg this is so frustrating!!! why cant they just give straight answers about why our claims take forever to process instead of throwing around economics terms???

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because they dont actually know most of the time and are just making conversation while looking at your file

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thats what i figured... so annoying when youre trying to pay rent and they're giving you a lecture about unemployment theory

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I work in economics and can confirm that natural unemployment is a real concept, but it's definitely not something that would be mentioned in relation to individual claims. Sounds like you got a rep who was either confused or trying to sound more knowledgeable than they actually were about unemployment systems.

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That makes sense. I was starting to think there was some hidden aspect of unemployment claims I didn't understand.

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Nope, just a case of someone using technical terms inappropriately. Focus on getting your actual claim issues resolved rather than worrying about economic theory.

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This reminds me of when I was dealing with my claim last year and the Washington ESD rep started explaining NAIRU (Non-Accelerating Inflation Rate of Unemployment) to me. I was like, I just want to know why my payment is late! Sometimes they go off on tangents that have nothing to do with your actual problem.

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LOL they explained NAIRU to you?? That's ridiculous. Did you ever get your actual issue resolved?

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Eventually yes, but it took calling back multiple times to get someone who focused on my specific situation instead of giving me an economics lecture.

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The bottom line is that individual unemployment claims shouldn't be affected by macroeconomic concepts like natural unemployment rates. Your claim is processed based on your work history, reason for separation, and whether you meet weekly eligibility requirements. If there are delays, it's usually due to verification needs or adjudication backlogs.

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This is exactly what I needed to hear. So I should focus on following up about the specific status of my claim rather than worrying about economic factors.

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Absolutely. Check if there are any pending issues in your account and keep following up on those specific items.

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just want to say that using claimyr was worth it for me when i had similar confusion about my claim status... got connected to someone who actually looked at my specific case instead of giving generic explanations

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How quickly were you able to get through with their service?

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took about 45 minutes to get connected but way better than the weeks of busy signals i was getting before

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Natural unemployment includes people who quit jobs to look for better opportunities, recent graduates entering the workforce, and people re-entering after time away. It's considered 'natural' because it exists even when the economy is doing well. But like everyone said, this has nothing to do with your claim processing speed.

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Thanks for the clear explanation! I feel much better understanding that this isn't some special category that affects my benefits.

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Washington ESD staff vary wildly in their knowledge level. Some are super helpful and knowledgeable, others seem to be reading from scripts or making things up. The natural unemployment comment was probably just someone trying to fill dead air while they figured out your actual claim status.

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This is so true. I've talked to reps who knew exactly what they were doing and others who seemed confused about basic unemployment processes.

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Exactly why it's worth calling back if you get someone who isn't helpful. The next person might actually be able to solve your problem.

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been through this runaround before... if your claims are pending without any clear reason shown in your account, there's probably an adjudication issue that needs manual review. the economic theory stuff is just fluff

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How can I find out if there's an adjudication issue if it's not showing in my SAW account?

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you need to actually talk to someone who can look at the backend of your claim... which brings us back to the calling problem you started with

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Update on the Claimyr thing - I ended up trying it after reading these comments and it actually worked. Got connected to a Washington ESD rep who explained that my claim had been flagged for identity verification (which wasn't showing anywhere in my online account). Finally making progress after weeks of confusion.

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That's great to hear! I think I'm going to give it a try too since regular calling hasn't been working.

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Worth it just to get actual answers instead of vague explanations about economic theory. Good luck!

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