Refused job offer due to insufficient hours (10 vs. 25 needed) - Will ESD disqualify my UI benefits?
Just had an interview today and ended up having to turn down the job offer. They only offered me 10 hours per week, but I need at least 25 hours to cover my basic expenses (rent went up AGAIN this year). I told them I couldn't accept less than 20-25 hours and they said 10 was the max they could offer right now. I'm worried this is going to mess up my unemployment benefits! Will ESD consider this a refusal of suitable work? I've been on UI for about 7 weeks now and have been doing all my job searches. My weekly benefit is $527 and I really can't afford to lose it right now. Has anyone dealt with a similar situation? What should I tell ESD when I file my weekly claim?
22 comments


Victoria Scott
You should be fine. ESD considers whether work is "suitable" based on several factors, and one of them is whether the hours and earnings would be significantly less than your previous job. If the hours offered would pay substantially less than your weekly benefit amount, you have good cause to refuse. Make sure when you file your weekly claim, you report that you refused work but clearly explain that the hours were insufficient to meet your financial obligations. Be specific about the hours offered vs. what you need to sustain yourself.
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Ezra Collins
•Thanks for explaining that! Do I need to provide any proof or documentation about the job offer and hours? I didn't get anything in writing, it was just discussed during the interview.
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Benjamin Johnson
omg i had the EXACT same thing happen but with 15 hrs vs the 30 i needed!! esd ended up denying my benefits for 4 weeks as a penalty cuz they said i didnt have "good cause" to turn it down. i had to appeal and it was a NIGHTMARE
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Ezra Collins
•That's exactly what I'm afraid of! Did your appeal eventually work out? What kind of documentation did you need to provide?
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Zara Perez
I work as an employment counselor and deal with these situations regularly. Here's what you should know: 1. ESD usually considers work "suitable" if it pays at least 80% of your previous wages. 2. You need to prove the hours offered would not provide adequate income compared to your UI benefits. 3. The key is DOCUMENTATION. Request something in writing from the employer about the job offer and hours, even if it's just an email confirmation. 4. When reporting your weekly claim, be 100% honest but very specific that the reason for refusal was insufficient hours that would not meet your basic financial needs. 5. Be prepared to provide evidence of your financial obligations if requested (rent agreement, bills, etc.) Staying proactive will help you avoid going into adjudication over this.
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Daniel Rogers
•This is excellent advice. I'd add that under RCW 50.20.080, ESD must consider whether accepting the work would result in financial hardship. Ten hours at even $20/hr would be only $200/week before taxes - far less than the $527 weekly benefit amount. That's a clear case for showing good cause for refusal.
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Aaliyah Reed
dud it realy dpends on who reviews ur claim some ppl get lucky and the esd person is nice and some r total jerks who just want to deny u. my friend turned down a job bcuz the pay was 2$ less per hour than her last one and she got denied for 8 WEEKS!!!! its a stupid system
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Zara Perez
•There are actually specific criteria ESD uses to evaluate these situations, not just whoever reviews the claim deciding arbitrarily. Wage suitability is different from hours suitability, and a $2/hour reduction might not meet the threshold for good cause, while a 60% reduction in total hours almost certainly would. Every case is different based on the specific circumstances.
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Ella Russell
Has anyone actually tried calling ESD directly to explain a situation like this? I've had a similar issue a few months back and need someone to look at my specific case but can't get through the phone lines.
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Mohammed Khan
•I had this exact problem trying to reach them! After getting hung up on 9 times in 2 days, I found this service called Claimyr that got me through to an ESD agent in about 20 minutes. They basically keep dialing for you and call when they get through. Saved me so much frustration - here's their site: claimyr.com and you can see how it works here: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Totally worth it for getting a direct answer to your specific situation instead of guessing.
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Ezra Collins
Update: I called that employer back and asked if they could email me the details of the job offer including the 10 hours per week limitation. They sent it over, so at least now I have documentation. I'm still nervous about reporting this on my weekly claim. Should I also upload this email somewhere on my ESD account as proof before they ask for it?
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Victoria Scott
•Good thinking getting that email! You can't proactively upload documents to your ESD account unless they specifically request them through a fact-finding questionnaire. When you file your weekly claim, there will be a text box where you can explain your situation when you indicate you refused work. Be concise but thorough - mention the exact hours offered (10) versus what you need to meet basic expenses (25+), and that you have documentation available if requested. If they do want to see your proof, they'll send you a request through your eServices account with instructions for uploading.
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Daniel Rogers
I reviewed the ESD Handbook regarding suitable work, and here's the exact language that applies to your situation: "You may refuse an offer of work if... The hours of work would require you to work substantially more or less hours than those normal to your occupation." If your previous job was full-time or at least 25+ hours, and this offer was only for 10 hours, you have good legal standing to refuse without penalty. Just make sure you explicitly cite this reason when reporting the refusal on your weekly claim. Use their own language about "substantially less hours than normal to your occupation.
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Ezra Collins
•Thank you! This is super helpful. My previous job was 32 hours per week, so the 10 hours is definitely "substantially less." I'll use that exact language when I file my claim this Sunday.
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Benjamin Johnson
anybody else notice that esd is being SUPER strict about this stuff in 2025 compared to before??? i swear they're trying to kick as many people off benefits as possible!!
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Aaliyah Reed
•YESSS!! its bc the trust fund is low after all the covid stuff. my brother works for the state (not esd) and he said they have internal targets 4 getting ppl off benefits faster!! so messed up
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Zara Perez
One more important detail: If your claim does go into adjudication over this issue (which it might, even if you have good cause), continue filing your weekly claims while waiting for a decision. Many people make the mistake of not filing during adjudication, and then they lose those weeks of potential benefits even if the adjudicator ultimately rules in their favor. Keep doing your job search activities too - 3 per week as required.
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Ezra Collins
•That's really good to know, thank you. I'll definitely keep filing no matter what. If it does go to adjudication, any idea how long that typically takes these days? I'm worried about bills coming due while waiting for a decision.
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Mohammed Khan
I had my claim go into adjudication last month over a similar issue (though mine was about unsuitable pay, not hours). The adjudication process took exactly 18 days from when they notified me until I got the decision. They ended up deciding in my favor because I had good documentation. Make sure you answer your phone during this time - they'll call from a blocked/private number for the fact-finding interview. Miss that call, and you could be automatically denied!
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Ezra Collins
•18 days isn't too bad I guess! I'll keep my phone with me at all times. Did they give you any advance notice of when they would call, or was it completely random?
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Mohammed Khan
They sent a letter through my eServices account about 4 days before the call, giving me a 4-hour window when they'd call. But I've heard from others that sometimes they just call with no warning. The adjudicator was actually really reasonable and just wanted to understand my situation. Don't be too nervous - just explain your situation clearly and have your documentation ready.
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Ella Russell
•I got a call from them and missed it cuz it came from a blocked number! I always ignore those because of spam calls... wish they'd use a regular number that actually shows up as ESD 🙄
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