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Skylar Neal

How to win Washington ESD unemployment appeal for misconduct - need strategies

Got denied UI benefits because Washington ESD says I was fired for misconduct. The hearing is in 2 weeks and I'm freaking out. My former employer is claiming I violated company policy but I think they're stretching the truth. Has anyone successfully won a misconduct appeal? What evidence should I bring to the hearing? I really need these benefits while I look for work.

Misconduct appeals are definitely winnable if you prepare properly. The key is understanding that Washington ESD has to prove willful misconduct, not just poor performance. Gather all documentation - employee handbook, any written warnings, emails, text messages. Also get witness statements from coworkers if possible.

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Thanks! I do have some emails that show my supervisor was inconsistent with policies. Should I organize them chronologically?

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Yes, definitely organize everything chronologically. Create a timeline showing what really happened versus what your employer is claiming.

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I won my misconduct appeal last year! The hearing officer really focused on whether my actions were intentional and whether I knew the policy. If your employer never clearly communicated the rules or if you made an honest mistake, that's not misconduct under Washington law.

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That's encouraging! Did you have a lawyer or represent yourself?

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I represented myself but I prepared like crazy. Practiced my opening statement and had all my documents tabbed and ready.

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If you're having trouble getting through to Washington ESD to ask questions about your hearing, I used Claimyr recently and it was a game changer. They got me connected to an actual agent in like 20 minutes instead of calling for days. Check out their demo at https://youtu.be/7DieNd3C7zQ - might be worth it if you need clarification on hearing procedures.

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How much does that cost though? I'm already stressed about money.

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It's way cheaper than hiring a lawyer and you actually get to talk to Washington ESD staff. I was able to get my questions answered about documentation requirements.

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The burden of proof is on your employer to show misconduct. They need to prove three things: 1) You violated a policy or rule, 2) You knew about the policy, and 3) Your violation was willful or deliberate. If they can't prove all three, you should win.

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This is super helpful. They're saying I was late too many times but I have medical documentation for most of those instances.

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Medical issues can definitely be a defense! Make sure you bring all medical records and any correspondence with your employer about accommodations.

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ugh the whole unemployment system is rigged against workers. Even when you win these appeals it takes forever to get your benefits. I'm going through the same thing right now and it's so stressful.

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I know, it's awful. How long have you been waiting?

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Filed my appeal 6 weeks ago, hearing is next month. Meanwhile I'm behind on rent and they don't care.

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Don't let frustration cloud your preparation. Focus on these key strategies: 1) Challenge their evidence - are their witnesses credible? 2) Present alternative explanations for your actions, 3) Show you tried to improve or follow policies, 4) Demonstrate the consequences were disproportionate to your actions.

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This is solid advice. I'd add that you should also research Washington's misconduct standards. The hearing officer has to follow state law, not just company policies.

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Where can I find information about Washington's misconduct standards?

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Check the Washington ESD website under appeals information, or look up RCW 50.20.066. That's the actual statute that defines misconduct.

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Practice your testimony beforehand! I stumbled through my hearing because I was nervous and didn't prepare what I wanted to say. The hearing officer seemed frustrated with my rambling answers.

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Good point. Should I write out my opening statement word for word?

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I'd write bullet points so you don't sound like you're reading a script. But definitely practice out loud several times.

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Just had my hearing last week and I think it went well. The hearing officer asked really detailed questions about company policy and whether I received proper training. Make sure you can speak to these specifics.

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How long did your hearing take? I'm worried about taking time off work for my new job search.

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Mine was about 45 minutes. Most hearings are scheduled for an hour but can run shorter or longer depending on complexity.

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Don't forget about witness preparation if you have any. I had a coworker testify for me and we went over her testimony beforehand. She was able to confirm that the policy enforcement was inconsistent.

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I have one coworker who might testify but she's worried about retaliation from our old employer.

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That's understandable. Maybe she could provide a written statement instead? It's not as powerful as live testimony but still helpful.

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When I was dealing with my appeal process, I couldn't get through to Washington ESD to ask basic questions about procedures. Claimyr.com ended up being a lifesaver - they have this system that gets you connected to actual Washington ESD staff instead of waiting on hold forever. Might be worth checking out if you need to clarify anything before your hearing.

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Is that actually legit? Sounds too good to be true.

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Yeah I was skeptical too but it really works. I was able to get clarification on what documents I needed to submit before my hearing.

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The thing that helped me most was understanding the difference between misconduct and poor performance. Poor performance isn't misconduct under Washington law. If you were trying to do your job but struggling, that's different from deliberately violating rules.

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That's exactly my situation! I was struggling with the workload but I wasn't deliberately doing anything wrong.

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Then you have a good chance of winning. Make sure you emphasize your good faith efforts to meet expectations.

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Document everything about your termination meeting if you haven't already. What exactly did they say? Who was present? Any recording or written documentation they provided? These details can be crucial.

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I didn't think to take notes during the termination meeting. Is it too late to write down what I remember?

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Not too late but write it down ASAP while it's still fresh. Include as many specific details as you can remember.

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Make sure you understand the hearing format. It's not like court - it's more informal but still official. You'll get to present your case, then your employer presents theirs, then there's usually some back and forth questioning.

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Can I ask questions of my former employer's witnesses?

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Yes, you can cross-examine their witnesses. Prepare some questions in advance but keep them focused and respectful.

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honestly these hearings are stressful AF but if you're prepared you can definitely win. I beat a misconduct charge because I showed they never gave me proper training on the policy I supposedly violated.

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That's a great point about training. I never received formal training on some of the policies they're citing.

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exactly! if they didn't train you properly, how can they claim you willfully violated the policy?

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One thing I learned is that you can request a postponement if you need more time to prepare, but you need a good reason. Don't wait until the last minute though.

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I think 2 weeks should be enough time if I start preparing now. Thanks for the heads up though.

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Yeah 2 weeks is usually plenty if you're organized about it. Good luck!

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Remember that hearsay evidence is generally allowed in these hearings, unlike in court. So your employer might present second-hand information. You can challenge its reliability but it will likely be admitted.

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That seems unfair. So they can just have someone say whatever they want?

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The hearing officer will consider the reliability of the evidence when making their decision. Focus on presenting stronger, more credible evidence on your side.

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If you need to talk to Washington ESD before your hearing, I had success with Claimyr recently. Was trying to understand some procedural stuff and couldn't get through on the phone for days. They got me connected pretty quickly and I was able to get my questions answered. Definitely helped me feel more prepared.

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How does that work exactly? Do they just call for you?

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They have some system that gets you to the front of the queue basically. Check out claimyr.com if you're interested - they have a video that explains it.

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The most important thing is staying calm and professional during the hearing. I've seen people lose winnable cases because they got emotional or argumentative. Let the facts speak for themselves.

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I'm definitely going to practice staying calm. This whole situation has me pretty worked up.

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Totally understandable. Maybe do some practice interviews with friends or family to get comfortable presenting your case calmly.

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Don't forget to follow up after the hearing if you don't hear back within the expected timeframe. Sometimes decisions get delayed and you need to check on the status.

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How long do they usually take to issue a decision?

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Usually within a few weeks but it can vary. They should give you an estimated timeframe at the end of your hearing.

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Just want to add that even if your employer has documentation of policy violations, you can still win if you can show the violations weren't willful or if there were extenuating circumstances. Don't give up hope!

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Thanks for the encouragement. I really hope I can make a strong case for extenuating circumstances.

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You've got this! Sounds like you're taking all the right steps to prepare properly.

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I went through a similar misconduct appeal last year and won! The key thing that helped me was focusing on Washington's specific definition of misconduct - it has to be willful and deliberate disregard of employer interests. If you were genuinely trying to do your job but made mistakes or struggled with performance, that's not misconduct. Make sure you have a clear timeline of events, any documentation showing you tried to improve or asked for help, and evidence that policies weren't clearly communicated or consistently enforced. Also, practice telling your story concisely - the hearing officer needs to understand your perspective quickly. You mentioned medical documentation for tardiness - that could be really strong evidence that your actions weren't willful. Good luck with your hearing!

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This is incredibly helpful, thank you! I've been feeling so overwhelmed but your breakdown of Washington's misconduct definition gives me hope. You're right about the medical documentation - I have doctor's notes for most of the absences they're citing. Did you have to prove anything specific about your medical issues, or was having the documentation enough? Also, when you say "practice telling your story concisely," about how long should my opening statement be?

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